Achievements of Shenzhen Shengtingyuan Hotel Co., Ltd.

In 2002, Shengtingyuan Hotel introduced TCS (Total Customer Satisfaction) management system, and integrated and implemented excellent performance management with total customer satisfaction as the core, which continuously improved the management ability of the hotel. In September, 2003, the hotel obtained ISO900 1:2000: 2000 and ISO14001:1996 international double certification issued by TUV certification body in Germany. In August 2004, the hotel competed with Huawei, ZTE, Skyworth and other well-known enterprises at home and abroad for the first Shenzhen Mayor Quality Award, which was highly recognized by experts from all walks of life and ranked among the top three. In the same year, he won the Shenzhen Quality Management Award.