Traditional Culture Encyclopedia - Hotel franchise - Yang Mi Miju Hotel Changsha
Yang Mi Miju Hotel Changsha
-Moon
Speak well and be kind from the heart.
Cai Kangyong wrote a sentence in the book: "Speaking well is the most basic kindness", which impressed him deeply. My mother has a habit of saying "thank you, have a safe trip" to the driver when she gets off the bus, whether it is a taxi or a private car. This habit has been maintained for many years and has always taught me to say so. Her reason is that the driver has been driving hard all day. If someone thanks him and wishes him peace, he will drive in a good mood, so the possibility of driving a "grudge" car is low. In this way, the probability of accidents is greatly reduced. At the same time, his good mood will also be passed on to other passengers, so that his passengers also have a good mood. Sure enough, when I did this, most of my driver friends were very happy. Many of them will reply with a "thank you", and some will even say, "It's good to have your blessing" and "Thank you for your concern" ... So, I have gained innocent smiles from countless driver friends.
My mother comes from the countryside, and there is no earth-shattering feat. However, her heart is kind, and she hopes to bring happiness to others and make them happy. So many people listen to her mother and think that she is an educator, not a housewife. Because every word shows a good experience and accomplishment. Therefore, in my heart, my mother is a person with high emotional intelligence. First, she is good at controlling her emotions and doesn't lose her temper easily. Secondly, no matter in what context, she can always speak very well, and will not hurt others because of the language, which will make people angry and embarrassed. It is for this reason that my mother and sister-in-law are like sisters and have been in love with my father for more than 30 years. They sprinkle some dog food from time to time, which makes it very romantic. Living in harmony with the neighborhood, going out can always find both sides, which has won the love and praise of many people. Respecting others verbally is the bottom line of kindness.
Emotional intelligence is not hypocrisy.
Speaking well is the embodiment of high emotional intelligence. Many people always have a misunderstanding about high EQ: people with high EQ are "hypocritical", "black-hearted" and "suppressing themselves to entertain others". That was not the case.
After Qian Zhongshu's death, Fei Xiaotong, who had a crush on Jiang Yang in his early years, visited his home. When leaving, Jiang Yang categorically said to Fei Lao, who was reluctant to part with him and turned around frequently: "The stairs are not easy to walk, so don't go up in the future." A gentle word bid farewell to Fei Lao and made him completely give up.
People with high emotional intelligence know how to get along with others with patience and respect without violating their true hearts. Moreover, speaking well is to make others comfortable and will not wronged themselves.
There is a real case: I am engaged in the hotel industry. One day, I saw a very elegant lady waiting at the front desk for a while. After getting the room card, she asked, "Is there any difference in breakfast tomorrow?" I smiled and said, "Yes, it's different because of you." The lady suddenly smiled and said, "Thank you." In fact, the buffet breakfast in the hotel is similar every day, only slightly different, but this beautiful woman must know what I mean. In addition to the differences in dishes, it also varies from person to person. Breakfast with different moods can bring different feelings.
Speak well and don't embarrass yourself and others.
Bo Huang once made a speech, and the core argument was: "The real high emotional intelligence is not embarrassing." Make others happy, don't embarrass yourself. Well said, in fact, you don't need to be funny or knowledgeable. As long as you are optimistic, tolerant and love life, you can make yourself feel comfortable and happy, and you can also make people around you feel comfortable and happy. But there are often many contrary examples in life, and the speaker often boasts of being "outspoken".
My best friend said one thing: My best friend has a daughter named Little Apple. One day, Little Apple's grandmother bought her some new clothes, and she happily tried them on with her best friend. At this moment, Grandma Apple said, "What did you buy? It's ugly. This skirt is too big to be fashionable ... "After a few words, the scene was awkward. Grandma Apple replied," What did you buy? " My best friend is also very sympathetic. Although I know there is no hatred between my mother-in-law and my mother-in-law, they both love little apples. But pronunciation is really a sharp weapon, which can resolve contradictions if used well; If you don't use it well, the sword of language can easily hurt people, and those who say these words will become the perpetrators of language violence invisibly. So, can you think before you speak this language? You can "speak frankly" but don't "speak quickly" You are boasting about the "quickness" of your speech, but you silently bring a lot of negative emotions to others, and because of your "quickness", it has buried bad factors in your relationship with the listener.
Professor Wu Wanzi's "Home Harmony" education course once said, "Many women in China become unattractive after marriage. They put on new clothes, permed their hair and put on makeup. Their image may be beautiful, but they just can't talk, and their mouths are like old ladies "... what a disgusting" smelly mouth "! Have you ever seen the image of a woman crossing her waist and cursing the street? Do you hate men who swear with cigarettes in their mouths? Have you ever encountered such a dilemma: "What was good has become bad because of your words?" Are you not a liar when a husband and wife quarrel? Are you introverted and inferior because you are not good at words, and are afraid to communicate with people in public?
The most important thing is: do you want to talk well, too?
Is it difficult to talk well?
Actually, it is not! Just do these things:
You know what to do when joking, but enough is enough.
Listen carefully, don't be casual, don't interrupt.
No matter how fierce the quarrel is, don't say anything that hurts the other person's self-esteem.
Don't slander what others like in front of others, and keep silent if you can't appreciate what others regard as treasure.
Even the most familiar and kind people, we still maintain respect and patience.
Don't be stingy with praise!
Read more books and go out for a walk. Reading and walking won't make you beautiful immediately, but "you are covered in poetry and books" can leave a deep impression on people. In addition to your secular appearance, it is more important to have a floral fragrance. Only when you have read, seen and experienced those stories can they become your language.
Finally, if you want to talk well, you should spend more time with people who can talk well and have high emotional intelligence. Because energy can be transmitted, you often stay with people with low emotional intelligence, and slowly you fall in love with complaining; Spend more time with people with high emotional intelligence, study more, and slowly you will be able to talk freely.
Dear you, talk well! Because your talk hides your experience and accomplishment; Because you speak well, it's really nice.
(Source: Yang Mi Miju Hotel ~ 25th-28th Floor, Intersection of Xiangyi Road and Chongyang Road, Yuelu District, Changsha)
- Related articles
- Shanghai Meika Business Hotel Basic Information
- Hotel safety emergency plan
- Is there a bus to the airport near Xi 'an Chaoyang International Plaza?
- The mobile hotel is
- The 68-year-old King of Thailand divorced his imperial concubine. Why did he bring her maid into the harem?
- Escape from the Chamber of Secrets, the 8 th Hotel, Scared for a Day, the 6 th Small Red Flower Raiders, the List of Small Red Flower Clues.
- Seek the route from Yichang to Chongqing, go on road trip and visit the Three Gorges! ! !
- Is Xuzhou Oulebao Ocean Polar World open for National Day?
- I am a fresh graduate, and I plan to do hotel management, but I don't know how to make a good career plan. I hope you can give me some advice. thank you
- What indoor swimming pools are there in Xi 'an? How much is the charge? Those who can get a card?