Example of personal work summary and deficiencies at the administrative front desk

Learning to communicate and teamwork is an indispensable ability for a person to survive in this society. Front desk work requires dealing with internal and external departments and many people in society. The following is a sample essay I compiled about the personal work summary and shortcomings of the administrative front desk. It is for reference only. I hope it can help everyone!

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Example of personal work summary and shortcomings of the administrative front desk 1

It has been more than a year since I joined the company. Here I went from being a student in the school to working as an employee, learning more knowledge and skills, and improving in all aspects. With the support of the leadership and the help of colleagues, I have completed my job well. I am very grateful to the leaders of the company for giving me this platform for growth, so that I can continue to grow and learn at work, and improve my own quality. I would like to summarize one year’s work as follows:

1. Daily work Aspects

1. Make things detailed, organized and standardized. The work at the front desk is relatively trivial, including sending and receiving faxes, emails, newspapers, maintaining office equipment, delivering water, receiving different visitors, etc. When I first get into work, sometimes I feel overwhelmed when things come together, and I seem to be in a hurry. Although the work was completed, some details were not noticed during the work process, and things seemed disorganized. The efficiency is also reduced. After constant exploration and summary, I realized that in order to complete these tasks with high quality, we must first coordinate the work from the overall situation, and then start with the details to maintain a good working condition and improve efficiency. Only by constantly improving yourself can you be competent in seemingly simple administrative tasks. Now, I can better coordinate and arrange work, and strive to handle the details of the work properly. Strive to provide everyone with the best support and services, constantly improve your professional level, and always demand yourself according to professional standards. At the same time, standardization needs to be strengthened, and I will pay more attention to this in future work.

2. Maintain a good working condition. People are king when they are low, and the sea is when the earth is low. Administration itself is a service and support job, especially front desk reception. When customers visit or the company has a large meeting, the front desk will be responsible for tea preparation and service work. They must understand everyone's needs and serve everyone in a timely manner. Drivers who receive other personnel, such as delivering newspapers, water, and visitors, must also provide considerate service and reflect the company's good image. Only by maintaining good working conditions can service quality be improved. In the process of work, I require myself to avoid negative emotions, keep in mind my work responsibilities, always put my position at an appropriate height, and devote myself to work with the attitude of serving others and improving myself. This is also an essential quality for an administrator.

3. Learning to communicate and teamwork Communication is an indispensable ability for a person to survive in this society. Front desk work requires dealing with internal and external departments and many people in society. Communication, and good and effective communication are particularly important. During this year's work, all communications were basically smooth, but there were also many problems in itself. When something happens, in many cases I lack enthusiasm and initiative in communication. Always spending time thinking about this matter instead of understanding and communicating in time, and being slightly passive when dealing with things. Therefore, some time is wasted and work efficiency is reduced. This is very unprofessional. Be proactive when encountering problems and solve them as soon as possible. Not only can you complete your work better, but you can also encourage yourself to develop the qualities of not escaping from work, having the courage to move forward, and being responsible to the end.

2. Strengthen your own skills and literacy

When you leave school and enter the workplace for the first time, you are very lacking in ability and experience. After this year of study and accumulation, I have been able to ensure the normal operation of various tasks in this position, but there is still a lot missing. I also look for deficiencies in my work, study hard, and develop my abilities.

At present, I have learned relevant professional knowledge, including front desk professional quality and ability improvement, file management, administrative overall management and other related contents. There is also a lack of knowledge in financial accounting, and I am still learning this knowledge. Through these studies, my skills have been improved to a certain extent. I also hope that I can have the opportunity to participate in relevant training in my future work and improve my work skills to a greater extent. In my daily work, I will also study carefully when I see some good working methods of my colleagues. I truly feel that every leader and colleague around me is a teacher with different strengths. Everyone has something worth learning for me. place. Sometimes work skills are not just learned or developed by oneself from books, sometimes they also need to absorb the essence of others.

3. Work results and existing problems

1. Work results.

Accounts for office equipment, large buckets of water, etc. are well established; various services such as catering, hotels, and ticket bookings are basically complete; daily inspections and various maintenance and repairs are carried out smoothly; various account reimbursement processes are carried out smoothly Standardize; other services and follow-up work are carried out in an orderly manner.

2. Existing problems.

(1) The work is not refined enough: Front desk work is valuable in being refined, but there are many places where I have not done this. In terms of service support, the sanitation of the conference room, tea room, front lobby, and office lobby on the second floor was not well maintained. Problems were not discovered in time, let alone solved in time. There were also problems with the cups used for reception and some service directions, and they did not provide convenient services to everyone.

(2) Insufficient execution ability: When receiving instructions from the leader to complete a certain task, there are often delays in execution. This has to do with one's understanding of tasks and instructions, as well as one's own adaptation and action to problems.

(3) Low work efficiency: Due to one's own knowledge structure and work skills, the efficiency cannot keep up in some work. For example, the organization of some documents cannot be completed with quality and quantity due to the lack of office software knowledge and skills. The same is true for other more professional jobs.

The above problems will surely be solved in future work. I have really learned a lot in one year of work. I am very grateful to my leadership for their tolerance and support for me, allowing me to have such an opportunity to work, study, and grow continuously. In the next work, I will definitely continue to work hard and strive to do better. outstanding.

Sample essay on personal work summary and shortcomings of the administrative front desk 2

In the blink of an eye, it is the end of 2021. It has been a year since I entered the company. Looking back on the work performance in 2021, although There are some shortcomings, but the overall efforts have still yielded a lot of benefits. Here is a brief summary of the work situation in 2021:

1. Work performance and gains

1. Work performance:

a. Be strict with self-discipline, regulate all your words and deeds with systems and disciplines at work, strictly abide by the rules and regulations of the agency, respect leadership, unite comrades, be modest and prudent, Actively accept opinions from all aspects and continuously improve work. Able to complete the job rigorously, meticulously and down-to-earth.

b. Understand the priorities of things and work in a more organized manner. The office is an important hub department for the operation of the enterprise. It coordinates and communicates many tasks inside and outside the enterprise, and achieves the goal of communicating from top to bottom, which determines the complexity of office work. In addition to their own work every day, there are often unplanned matters that need to be dealt with temporarily, and they are usually urgent, so people have to worry about solving the work at hand first.

c. Although I have achieved certain results at work, mistakes will inevitably occur. In order to avoid similar mistakes from happening again, I constantly summarize experience in my daily work. And actively consult and learn from leaders and colleagues;

d. It is not easy for everyone to work in the same company.

In my daily work, I can get along well with my colleagues, and I can also actively cooperate and assist other departments to complete their work;

2. Work gains:

a. Have good work sensitivity Improved, able to report work progress and results to leaders more actively;

b. Work adaptability has gradually increased, and now I am comfortable with the work arranged later;

2. Work Shortcomings

1. The work attentiveness is still lacking; in daily work, there are often some tasks that are wasted time or done again because they are not careful enough. I believe that in the next work, I will complete every job carefully, carefully, and more carefully;

2. The reception and service of foreign guests are not warm and generous enough; as an office clerk, do a good job in reception Work is your own job. Since I don't have enough experience in this area, I can't do a good job every time. In future reception work, we will strive to be warm, thoughtful, patient and meticulous.

3. The next work plan

Based on the shortcomings in the above work, we will continue to improve, improve our self-awareness and work efficiency, and strive to do everything well in our work. Things!

Generally speaking, the work in 2021 is due to my due diligence. Although there are some shortcomings, the work is indeed not saturated enough, and I sometimes feel like I don’t know what to do, but all of this I believe it will also pass away with the arrival of 2021. I am very grateful to the company leaders and colleagues for their support and affirmation of my work. I believe that in 2020, I will do better and perform even better in the position of administrative clerk! I will do my part for the future of the company. I also hope that through the efforts of all employees of the company, we can push the company to one peak after another.

Sample essay on personal work summary and deficiencies at the administrative front desk 3

As an administrative clerk of the company, I have always been diligent and practical, and successfully completed various tasks. Now I will summarize my study and work situation ：

1. Work attitude

Over the past year, I have insisted on working hard, working hard, consciously maintaining the company's corporate image, doing my job properly, and trying to avoid any mistakes in my work. Administrative clerk is a service-type job and is relatively complicated. The details are as follows:

1. Every day, I do a good job in various service tasks to ensure the normal work of the business department, document department, shipping department, finance department and design department.

2. The daily work content of clerks is relatively trivial and requires carefulness and caution, and they cannot be careless or careless.

3. Under the guidance of the administrative department manager, create a memo for the day. I put the day's work into a memo and complete it one by one to avoid omissions.

2. Administrative and Human Resources Work

I will do my job and daily routine work conscientiously, assist leaders in maintaining a good working order and working environment, and make various file management more efficient. Formalization and standardization. At the same time, we should do a good job in logistics services so that leaders and colleagues can avoid worries. Under the direct leadership of the department manager, they can actively and proactively do a good job in the daily housekeeping work of the department.

1. Daily reception work: When answering the phone, use civilized language, speak kindly and enthusiastically, and politely receive visitors from the factory and foreign customers. For those who come to consult or ask for help when encountering relevant problems, I will do my best to provide answers or promptly convey them to relevant leaders for resolution.

2. Material management work: Develop the company's daily office supplies purchase and requisition form, do a good job in the management of material requisition, and carry out requisition registration according to the department's requisition situation.

3. Document management: according to work needs, make various forms, documents, etc. at any time, and complete the printing, scanning, copying of documents assigned by various departments, etc., and do the best for notices and documents issued by the company. Upload and deliver in a timely manner.

4. Personnel file management: classify and archive the files of current employees and resigned employees, and scan and archive them electronically. New employee evaluation forms are sorted by year and bound into volumes for storage.

5. Recruitment work: check emails and read resumes, and make appointments for candidates to conduct manager interviews and general manager re-examinations.

6. Arrange business meetings and exhibition itineraries. Develop business travel schedules, book domestic and international air tickets and hotels, and ensure that business travelers' itineraries proceed normally.

7. Financial work: Check and apply for office supplies and express delivery fees, pay for air tickets and hotel fees, and ensure timely payment of monthly fees for relevant cooperative companies.

8. Express delivery work: Do a good job in domestic and international shipping registration, sign-in and delivery work, and regularly track and check customer sign-in status on the DHL and ARAMEX websites. If any abnormal express mail is found, promptly report it to the external business personnel and relevant leaders.

9. Assistance work: Assist department managers to organize and arrange the company's quarterly and annual activities, as well as promote the company's corporate culture.

3. Knowledge learned

Under the guidance of the administrative department manager, learn formalized document management, standardized official document writing, flexible reception skills, and corporate relations Etiquette images, etc.

4. Directions and thoughts that require efforts

For me, the position of administrative clerk is a challenge and recognition given to me by the company. I hope that through the study in the past two months, I can Strive to improve work standards, adapt to the needs of work under the new situation, change working methods to maximize strengths and avoid weaknesses in the process of continuous learning, work hard, and strive to do better administrative work in the future.

Thanks to Qualified for this clerk job! No. 7

Administrative front desk personal work summary and shortcomings sample 4

Looking back on 2021, as an administrative clerk, I have been leading the work of various departments in the company. With the care and guidance and the support and help of colleagues, I have improved in all aspects, but there are also shortcomings that require continuous learning in the future. I now summarize my personal work as follows:

1. Work

1. Do your daily work patiently and meticulously. Responsible for answering and transferring incoming calls, carefully recording and conveying important matters to relevant personnel without omissions or delays, signing and distributing daily express delivery, and verifying and settling monthly office supplies, express delivery and drinking water expenses.

2. Improve various administrative rules and regulations of the company. Assist Mr. Li and the office director to continuously improve various rules and management systems to standardize the management of the company. In accordance with the company's requirements, establish and improve other corresponding management systems so that all the company's work can be carried out in an orderly and orderly manner.

3. Be proactive in copywriting work. According to work needs, prepare various forms and documents at any time, and complete the printing, copying, scanning, and faxing of documents assigned by various departments and leaders. Collect and organize various management regulations, and classify and file them to ensure orderly distribution. Sign and convey notices and documents issued by the company in a timely manner, and ensure uploading and distribution.

4. Other types of administrative work. The work of the human resources and general affairs clerk is very tedious, like a big housekeeper who has to take care of everything. Such as document copying, scanning, faxing, sending and receiving express mail, document storage, purchase, issuance and registration of office supplies, booking of hotel tickets, maintenance and coordination of office facilities and environment, storage and statistics of office supplies in stock... every job Completion is a test of responsibility and work ability, how to simplify the complex and ensure foolproofness, and how to obtain the highest efficiency at the lowest cost. It is what we need to continue to learn in future work.

2. Shortcomings

Of course, there are also many problems at work, mainly manifested in:

1. Not careful enough in doing things. Clerical work is a trivial job, so it tests the attentiveness of the staff. Everything must be taken seriously, and you cannot be careless because it is a small matter. Perhaps any small mistake will have a very bad impact.

2. Lack of innovative spirit. Instead of proactively developing the spirit of serious study and pioneering spirit, we can passively adapt to work needs. The tasks assigned by the leader can basically be completed, but almost all work is just to complete the work. The solution to the problem is only superficial, without in-depth understanding.

3. The work is not very solid.

Busy with daily trivial matters, work has not risen to a certain level. I cannot focus on work and study. Although I understand a lot of knowledge, I am not good at it. In my future work, I will work hard to correct my shortcomings and devote myself to work with greater enthusiasm.

3. Improvements

I fully realize that although my work is trivial, it also has its importance. As the saying goes, "The difficult things in the world begin with the easy things, and the great things in the world begin with the small things." To coordinate a team well, every trivial matter must be done to ensure the normal and orderly development of work. In the future work, I must strictly demand myself, use my best ability to serve the company at work, integrate work and study, actively strive for every learning opportunity, cultivate my work coordination ability, and improve my due career Morality, keep making progress. I hope to continue our efforts and achieve greater results in my future work.

You must constantly improve yourself, seize every opportunity to learn and grow, strive to improve your professional level, and be good at discovering new things and new knowledge related to work in your spare time; establish a good professional ethics, and With a serious attitude, full enthusiasm, strict discipline, and dedication to learning, I will accumulate the necessary basic knowledge and basic skills for my work. Although the work in the office is trivial and complicated, I will work hard from many aspects to further improve my work ability and face daily work tasks with a positive attitude.

I must have a correct mentality and complete the work assigned by my superiors in a down-to-earth and hard-working manner; I will also focus on training my adaptability, coordination, organizational and creative abilities, and continue to work hard. Learn, make progress, and improve yourself so that you can better complete your job.

4. Next work plan

1. Actively do daily administrative work. Assist the office director to perform backup, upload, and distribution tasks stipulated by company management, and continue to organize and archive daily work. Do a good job in sending and receiving all kinds of emails, and do a good job in managing office supplies. Make sure to register office supplies and distribute them as needed, so that there is no waste and inventory is done on time so that office supplies can be replenished in a timely manner to meet everyone's work needs.

In daily work, I must follow the principles of precision, detail, and accuracy, prepare carefully, arrange carefully, work meticulously, do standard work, stand at standard posts, and strictly follow the rules and regulations of the office. .

2. Improve personal accomplishment and business capabilities. Continue to study the company's various rules and regulations and improve their work skills. Read more clothing-related books and periodicals, learn good work experience methods from leaders and colleagues, quickly improve your own quality, and better serve the general affairs work. At the same time, communication and collaboration with colleagues must also be strengthened.

5. Summary

Thank you to all the leaders for providing me with this working platform, which gives me the opportunity to improve and make progress together with everyone. I would like to thank every colleague for their enthusiastic help and careful care of my work during this period. Although I still have many shortcomings in experience and ability, I believe that hard work can make up for weakness. As long as we understand each other more, communicate more, and work hard, I believe the company will be better tomorrow.

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