Xin' ao gas customer service telephone

Xinao Gas Customer Service Tel: 073 1-95 158.

Changsha Xinao Gas Co., Ltd. was established on September 8, 2003. It is jointly established by Changsha Gas Industry Co., Ltd. (Chinese side) and Xinao (China) Gas Investment Co., Ltd. (foreign side). This company is the only public enterprise specializing in pipeline gas in Changsha. In 2004, it won the 20-year franchise of Changsha pipeline gas.

Since the joint venture, under the leadership and support of the provincial and municipal governments and the correct leadership of the board of directors, the company has continued to grow and develop, and completed the construction of urban gas facilities such as Xingsha storage and distribution station, natural gas gate station, Hexi storage and distribution station, Ningxiang LNG station, high and medium pressure regulating station (12), natural gas storage station (four 5,000m3 spherical tanks), secondary high pressure pipeline and urban medium pressure pipe network.

At present, the company's gas supply network reaches Yong 'an and Liuyang in the east, Ningxiang Economic Development Zone and Jinzhou District in the west, Dingzi Town in Wangcheng in the north and Muyun Town connected with Xiangtan in the south, with a network coverage rate of over 85%.

The company regards safety as its lifeline, adheres to the service concept of "36 1" and the service standard of "six ones" of Xinao Gas, and establishes a safe and reliable gas safety guarantee system. Have command and dispatch center system (remote control and telemetry) SCADA system, (geographic information) GIS system, (customer care) CCS system and (enterprise resource planning) ERP system.

Adhering to the service tenet of "Satisfying you is the eternal pursuit of the new Austrian people", the company has set up a national unified customer service hotline 95 158, and the maintenance personnel are on duty 24 hours a day to ensure that they arrive at the site within the scheduled time after receiving the repair report and ensure the safety of users' gas use.

Since its establishment, the company has successively won the honors of "National High-tech Enterprise" and "Enterprise with profits and taxes exceeding 100 million yuan".

As a professional energy service enterprise, Changsha Xinao Gas Co., Ltd. is committed to innovating clean energy, improving the living environment and improving the quality of life.

Adhering to the strategic thinking of safe, rational and sustainable development, adhering to the employee code of conduct of customer-oriented, honest and dedicated, humble and respectful, active and responsible, self-driven, persistent, teamwork, learning and innovation, and the values of people-oriented, pursuing Excellence and harmonious life, we will make unremitting efforts to benefit the people of Xingcheng. Address: No.8 Puri East Road, Wangcheng District, Changsha.

How to disarm the Xinao gas alarm when it keeps ringing?

1, the gas margin is insufficient, indicating the remaining gas volume. Solution: buy gas and insert the fuel card into the gas meter. The gas meter won't be like this anymore. When the gas volume is less than 3 cubic meters, the gas meter will ring every time 0. 1 cubic meter is used, so it is necessary to use the card to buy gas as soon as possible; Insert the fuel card into the gas meter slot, and you will hear a "drip".

2. Gear running-in or excessive gas. Solution: Keep observing. If it doesn't improve, call customer service at 95 158 to make an appointment for maintenance personnel to come to the house for inspection.

3, the buzzer is broken, and it has been buzzing continuously; There is no noise. Solution: make an appointment for the maintenance sheet, and call customer service at 95 158 to make an appointment for the maintenance personnel to make an on-site inspection.

4. The battery is low and the "Lo" valve is closed. Solution: Replace 4 No.5 batteries. After the battery is installed on the gas meter, the gas meter will not ring. When the gas meter displays "Lo", it will give a drip alarm sound prompt; If the instrument is placed correctly according to the positive and negative poles, you can hear the sound of two drops and the sound of the gear rotating once, and the liquid crystal display of the gas meter shows the remaining gas volume.