Traditional Culture Encyclopedia - Hotel franchise - Which position is higher between service manager and front desk manager at Atour Hotel?
Which position is higher between service manager and front desk manager at Atour Hotel?
The Atour service manager specializes in dealing with customers and external relations. The front desk manager manages the front desk affairs in a unified manner, including the customer service of the service manager. The front desk manager has a higher rank than the service manager. Normal hotel ranks are also arranged in this way. The front desk manager sets ranks and policies, and the service manager belongs to the executive level
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