Traditional Culture Encyclopedia - Hotel franchise - What are the components of the hotel management system?

What are the components of the hotel management system?

For the convenience of management, most hotels will build or purchase professional hotel management systems. Generally speaking, the components of hotel management system include front desk system, telephone management system, restaurant management system, entertainment management system, bath management system and membership management system. Hotel management system has the characteristics of convenient use, easy management and strong operability. The use of hotel management system can effectively improve the efficiency of hotel management, and facilitate managers to know the hotel occupancy at any time. Let's take a closer look. Composition of hotel management system

1, foreground system

Marketing, guest file, house price scheme, reservation, reception, front desk guest account, room center, night trial, report center, general manager inquiry, message center, background AR account, function allocation and role authorization.

2. Telephone management system

Functions: real-time telephone answering and recording, telephone bill classification and statistics, telephone anti-control, telephone automatic on/off.

3. Restaurant management system

Functions: reservation, table opening, cash register for ordering, kitchen printing, wireless ordering, WeChat ordering, tablet ordering, report center, welcoming guests, system setting, inventory invoicing, sales ranking and cost accounting.

4. Entertainment management system

Functions: reservation, table opening, cashier, technician management, hourly room management, business statistics, wine management, place setting.

5. Bathroom management system

Functions: licensing, ordering, cashier, statistical inquiry, member management, technician commission, sales ranking, project setting.

6. Bar management system

Functions: welcome reception, ordering food, cashier, IC card management, wine purchase, sales, storage and system setting.

7. Project management system

Functions: equipment account, equipment maintenance, engineering maintenance, engineering order taking, online maintenance, real-time sales and workload statistics.

8. membership management system

Function: Manage member account, member account, member consumption and a series of reports of members.

9. Inventory management system

Functions: warehousing, warehousing, subsidiary ledger, general ledger, inventory, warehouse management, query statistics, reports.

10, personnel and salary management system

Functions: employee information, rewards and punishments, training and education, salary payment, query statistics and statements.

1 1, room card management system

Functions: room card registration, room card opening, card cancellation, loss reporting, etc.

Characteristics of hotel management system

1. All resources and functions of the system are managed by users, and the permissions are controlled by buttons. Assemble different interfaces for different users and assign different functions. If you don't trust it, please add permissions for the button.

2. The system highlights the information processing that has an impact on marketing, such as marketing, booking, housing and house price. The house price code can be set by year, quarter, month, week and day.

3. Strengthen the integrity, durability and operability of customer-centered information. A customer information management system centered on customer files is established.

4. Using data penetration query technology, data can be queried at multiple levels. From the data in the sink to the detailed occurrence, it is closely related, flexible and practical.

5. Guest profile, role, commission, house price plan, authorized discount, operation permission button, information released to the role? The system is application-oriented and management-oriented.

6. The hotel group management system collects the original data of each member hotel, classifies, summarizes and analyzes the collected data, forms the data information needed for management decision, and generates various analysis reports.

7. The interface is elegant and easy to operate.

8. The system has stability, adaptability and flexibility.