Traditional Culture Encyclopedia - Hotel franchise - How to determine the hotel PA?

How to determine the hotel PA?

Teaching goal of staffing in housekeeping department 1, meaning of mastering staffing in guest room 2, calculation method of accurately implementing work quota 1 2, concept and basis of staffing in guest room 2, methods of staffing in guest room section 1, staffing in housekeeping department 1, concept and basis of staffing 3, staffing method 4, general procedures of staffing/. The concept of staffing 1 and the concept of hotel staffing are that the hotel adopts scientific procedures and methods to reasonably determine the organizational structure and post setting and rationally allocate various departments and personnel according to the actual situation and development goals. It is to solve the problem of what kind of personnel and how many people are equipped for each job position in the hotel. By stipulating the number of employees in the hotel, the effective operation of the hotel can be guaranteed, the organization can be lean and efficient, and the labor production efficiency can be improved. Among them, the concept of "establishment" mainly refers to the provisions on the allocation of personnel between institutions and departments; "Staffing" pays more attention to the position angle to determine the number of personnel. As the staffing and staffing of hotel departments are inseparable, the two concepts are unified and inseparable. 2. If the staff is unscientific, it will directly affect the operation and service quality of the department. It will inevitably lead to two kinds of results: a, bloated institutions, overstaffed people, low work efficiency and increased human resource costs; B, job vacancies, staff workload overload, excessive work pressure, decreased enthusiasm, and decreased service quality. Therefore, the staffing of guest rooms must be scientific and reasonable. Ii. staffing basis 1 and relevant laws and regulations. When staffing, we must strictly abide by the Labor Contract Law and relevant laws and regulations, and we must not blindly reduce the cost of human resources and violate the relevant national laws and regulations on labor management. 2. Scale and grade The staffing of the housekeeping department is directly proportional to the business scope of the housekeeping department. For large and high-end restaurants, the housekeeping department has a finer division of business, more posts and higher requirements for service items and service standards. Therefore, it is very different from the staffing of small hotels and low-grade hotels. 3. Room service mode and organization A. Service mode There are generally two modes of room service, namely, floor service desk and room service center. The number of employees in different service modes varies greatly. Floor service desk post