Traditional Culture Encyclopedia - Hotel franchise - Kneel for a social practice report of about 3000 words about college students' summer hotel work.

Kneel for a social practice report of about 3000 words about college students' summer hotel work.

Inscription: The two-month summer vacation ended in such a hurry, and my first social practice. I stayed in the ivory tower all day and tasted the reality and hardship of life for the first time. Perhaps this real experience is my most precious harvest.

On the afternoon of July 6th, our final exams were all over, and the exciting summer vacation finally began. The next day, I hurried to queue up to buy tickets, bought some snacks in the store, and took care of my bags.

On July 8, I embarked on a journey to Wenzhou. A backpack, which contains some change clothes, two plastic bags, some snacks and some books. This is the two months I spent in a strange city. The weather is so hot, you can feel the sweat flowing down your stomach after just two steps, and the' wrinkled skin' flowing to your navel is flowing along the' meat trough' to both sides. In this way, I got on the bus, smelled the sweat of others and myself, and arrived at the railway station. Shortly after boarding the train, I started talking with several Wenzhou classmates. I know what I want from others. From the moment I got on the bus, I knew I had stepped out of the ivory tower and entered the society.

Through the enthusiastic help of a Wenzhou classmate, I successfully arrived at my destination-Ryan.

Arrive in Ryan on July 9, and take a day off the next day.

On July 1 1, I really started my summer social practice trip.

I went from Nanchang to Rui 'an, just like running from one steamer to another, and it was also a very hot place. My cousin had helped me find a job before I came, so I'm not worried. I have never experienced the hardships of finding a job. Unfortunately, I haven't started this trip yet, but I'm really relieved. On this day, I experienced two things that my cousin called' once in a hundred years'. So I did 200 things a day, and my experience was very rich, but it hit me hard. I work as a waiter in a hotel, which is a relatively large restaurant with a little royal style. As soon as I got to work, I put on a uniform that smelled of Tang suit. It all happened so fast that I was forced to get into the role quickly. The supervisor asked a young man to take me with him and told me to study hard. I think this is the so-called training. I really can't believe how a leisurely young man can be younger than me. This is what I learned when I chatted later. He seems very popular, talking and laughing with other waiters, and I am at a loss. He always comforted me that it was nothing, it was simple and so on. I am very grateful. I think I met a good man as soon as I came out. Life here has been easy since then. However, one thing after another made me give up this job. He looked at the box, two. There were no guests, so we just stood outside the box and chatted. Finally, a guest came, two men and two women, like a young couple, with a little boy of five or six years old. He told me that being a waiter is very simple, that is, putting the dishes sent by the vegetable seller on the table, and then standing outside the box waiting for the guests to see what they need. That's true, but something unexpected happened. Just after serving some dishes, I heard shouts in the box. I hurried in to know that there was a mosquito on the cold watermelon. The most taboo of the hotel is that there are sundries in the dishes. The young man who took me smiled apologetically, bowed for a long time, and finally changed to a plate of watermelon. When we got out of the box, he said to me with a wry smile, what bad luck. I said: Does this happen often? He said: no, and such a difficult guest is rare. I said with relief: Oh. At this time, there was movement inside again. I'm serious this time. The cause of the incident was that a very light hair fell into the noodles. The young man tried his best, but he still couldn't solve the problem, so I had to worry. Then I called the supervisor recently, but the supervisor didn't work. I called the manager again, and we all came out. They talked for a long time inside, and occasionally when serving food, they went in and saw the manager hunched over, saying good things and smiling. Finally, the manager decided to give a 20% discount and finally managed to calm things down. He shook his head and said to me; Damn, meeting such a poor guest. I said with a grievance: I brought bad luck. He smiled and said, there, there, blame the guests. I began to doubt what my cousin said. She said such a thing happened once in a hundred times. However, something even more incredible happened again: one of the male guests actually left the money on the ground when paying the bill. This is really a great shame for one person. I have really seen such a scene on TV, and now it is in front of me. It happened right under my nose. The young man who took me angrily picked up the money and slammed the door. Later, he and other waiters told me that the guest shamelessly complained to the manager, saying that he was rude, that his service attitude was not good, that he met the children when he went out, and that such employees might as well be dismissed as early as possible, as if he were a hotel owner. This is nonsense. This incident left a shadow on me. I came home from work at noon and told my cousin about it. She said I was unlucky, and it was like this on the first day. She said you should insist, and I agreed. Because this is my first job, I don't want to give it up easily, and because there are friends I just met there, maybe there won't be such people elsewhere.

Depart from home at 3: 30 in the afternoon, start work at 4 o'clock, and get to the hotel for dinner before 4 o'clock. I should be a casual and safe person. I didn't find the food bad. After dinner, we cleared the table and cleaned up. The supervisor called us for a meeting, and the staff at the meeting said that every day was the same. As a new employee, I am looking forward to such a meeting. The meeting began to sing the shop song: true hero. Then the supervisor spoke and asked us to pay attention to the hot weather, but don't turn on the air conditioner when there are no guests, fight mosquitoes, flies and cockroaches when the guests are away, don't chat during work hours, greet the guests and the boss, and look at the menu when serving. Then I asked a waitress to recite the hotel's service tenet. I can't remember clearly. It seems that we are the best and we are the most important.

After what happened in the afternoon, I think it's really hard to happen. Something happened to me.

I still don't know what the waiter does, such as what I should do when the guests arrive and how to entertain them. I don't know anything. I still have a lot to learn from this young man. He is really omnipotent in my eyes. But the director told me to stay away from him and let me see a box by myself. Without telling me why or giving me a chance to say no, I was taken to another box in a daze, far away from the young man. When I left, I thought I would see him again. I didn't say goodbye to him, and I never had a chance to say goodbye to him again. I stood alone outside the box, afraid of having guests. Prayer is useless. After all, the guests came, but God was kind to me. The waitress next to my box smiled and said to me, don't be afraid, I'll help you. This is beyond my expectation. There are really many good people. She is really helping me, in fact, I should say that I helped her, and she is taking care of almost everything. I just put the plate on the shelf in the box. I envy her for pouring tea so skillfully and answering the guests properly. She told me that the person in your box was sick today. She also told me that you can do it. I said I was boring. She said, I just came here. Aren't they all? I said I was afraid of those guests. She said you just have to watch what I do now. It's good to watch more. I'm not afraid if I know. Am I serious? She nodded bitterly and said, of course it's true. Why would I lie to you? I said, oh, thank you. She went to entertain guests with a smile. I stood outside the box, immersed in a happy reverie, and something happened: the air conditioner in the box was broken. I'm not familiar with the environment here, and I can't find an electric fan. Several waiters helped me find it, and finally moved the electric fan to the box, only to find that there was no plug. I stood in the box at a loss, watching the young people talking and laughing, eating and drinking. Then a bald young man said with bare arms, why is there no wind? At this moment, the girl who helped me is returning the antique CD. When I took the photo, I said there was no socket here. The bald man said another word, which made me and the girl feel ashamed. I am ashamed to repeat this sentence, but the woman next to the bald head actually said it was a classic. I laughed a few times, and then everyone else laughed. I was at a loss. Instinctively, I also thought of a vicious and tit-for-tat sentence, which I knew would become a classic. But I didn't say. I'm not forbearing, let alone for the hotel, but I dare not. They are numerous and mixed, and I am single and strange. I consoled myself that all who know things are smart people.

After work at eight o'clock, I dragged my tired body, wronged heart and a pair of misty eyes, looking at the dim street lamp overhead through the colorful aperture. I really don't like it in my heart.

I can't sleep in bed at night. I thought about how the bald man could say such a thing and how the woman shamelessly echoed it. I don't know if I can hold on. I don't know if I need to persist. I wonder why God is so unfair to me. Then I couldn't think of an idea and fell asleep somehow.

A new day has begun, but I still can't forget what happened on my first day at work. I have to make a decision before 1 1: whether to go to that hotel or not. But before 1 1, I felt that the world was really fair and the problem would be solved without me making any decision. I don't know who said that not making forced choices is the greatest happiness, which reminds me and I am convinced. The fellow villager called and said, come and work in this shop. Anyway, I will work in another hotel.

It can be said that the real work has just begun.

This is a hotel with good scale and reputation. Two years ago, it was a state-owned enterprise, and later it was contracted by employees, which is our current boss.

I dare not be a waiter again, and I have no chance to set foot in this industry again. I am a vegetable runner, that is, I can take the vegetables from the kitchen to the place designated by the foreman. This is a simple thing to consider. A day's work is basically like this: arrive at the business hall (at the bar) at 9: 30 in the morning, then clean up, hold a staff meeting, eat at 10, then run to 1, eat at the store at 4: 00 in the afternoon, do things, and get off work at 8: 00. Things are monotonous and boring, but I am glad that I can avoid dealing with people's congresses, which goes against my original intention. It seems that I am mostly an easy-going person in this field. Simple as it is, I must learn to do it. The guy who took me with him is called Jingsheng. I am still very modest to tell him that I know nothing, really nothing. He just talked to me and said nothing. We specialize in vegetables and have a so-called department-Bandingli. We are sandwiched between the kitchen and the dining room, and also a bridge between the chef and the waiter.

The most uncomfortable thing about the first few days of work is that I have to stand all the time during work. Anyway, I just don't want to sit down. Obviously, there are no guests. Obviously, the chef and the class are chatting, but the foreman just won't let us sit down. That's really beyond my ability. My feet are as heavy as silver water, and I can obviously feel the pain. Take off your shoes when you get home and stick your calves on your feet. Really ugly. Yes, I can't back down any more, so I stick to it. I got used to it, just like my foreman warned me not to be lazy. I get used to it after a long time, but don't you think I don't feel it now? The head waiter is a girl in her twenties, but her legs are not as thin as those of her peers. I guess it's all caused by standing all the time. I don't know why I can make such a big sacrifice, but she seems to enjoy it. She started as a vegetable seller and worked as a foreman for two years, only a year ago. I know it's not easy for people to go out to work, but I can see that many people dress like princesses. She is not simple, she said, the boss used up all the vegetables before. Does she want to be a boss too? Meeting means that newcomers should be eager to learn, and old employees should help new employees, do a good job in hygiene and provide better services. One of them was late for work and didn't know that he had been deducted five dollars until he got paid. I didn't care much about five dollars at school, but I was very angry and clamored for my boss to explain it to me at the same time. How could I be detained? Besides, this is only my first time. Finally, I compromised, not because I was unreasonable, but because I was afraid that my fellow villagers were bad people. He is also a foreman, leading a waiter, but he can control us. They told me that it's okay for you to make such a scene and leave in a month or two. But your hometown is not easy to talk about. Let me think about it. This is China's favor. Seeing being exploited, you can only bear it. From the outside, this hotel is really good, but it is another scene to really do things inside. It's unreasonable to go out. There is exploitation everywhere. It's really exploitation. Old employees seem to have become accustomed to it. But I can obviously feel the exploitation of this fact. Finally, I couldn't stand this kind of exploitation and left angrily. For example, guests ask us to work overtime, but they don't give us any benefits. But when there are no guests, you can't leave work early, not for a minute, or you will be fined. For example, they think that if they don't clean up, they will deduct their wages. For example, chatting at work will deduct wages. For example, if the cup is accidentally dropped, the salary will be deducted. For example, if the broom can't be found, the employees will buy it themselves. This is ridiculous. What I can't stand most is that the hotel doesn't let the staff have enough to eat, and all they eat is leftovers, and there are very few. Finally, I left angrily because I couldn't eat well.

26 days, four days before my goal, I still resolutely chose to leave.

Society is really cruel and realistic. My only happiness is that I am still a student at school. Only when you really learn your skills, you will not be so overwhelmed when you really step into society in the future.

The ancients said: "The deceased is like a husband, not giving up day and night." The short and unforgettable internship journey is like a blink of an eye, and the feelings during it are like a five-flavored bottle-all kinds of ups and downs. In the daily tense and fulfilling working environment, a month's internship has passed unconsciously. Looking back on this month's internship, my heart is full of excitement and infinite emotion. Faced with anxiety and pressure, the employment environment is not optimistic, and the form of competition is becoming increasingly fierce, so college students like me choose social practice. Although the practice time of part-time job is very short, during this time, we can experience the hard work, exercise the quality of will and accumulate some social experience and work experience. These experiences are "intangible assets" owned by a college student, and their functions will be revealed at critical moments. In addition to learning book knowledge, college students also need to participate in social practice. Because many college students are sober enough to know that people who "don't listen to things outside the window and read only sage books" are not the talents needed by modern society.

College students should cultivate the ability to think independently, work independently and solve problems independently in social practice. By participating in some practical activities, we can consolidate the theory we have learned and increase some knowledge and skills that books can't learn. Because the ability to transform knowledge into reality depends on practical experience and training. Facing the increasingly severe employment situation and the ever-changing society, I think college students should change their ideas, not simply take summer jobs as a means to earn money or accumulate social experience, but more importantly, take the opportunity to cultivate their entrepreneurial and social practice abilities. Nowadays, employers pay more and more attention to college students' practical ability and ability to communicate with others. As a college student, as long as he can bear it, he should seize every opportunity, measure himself correctly, give play to his strengths, and get on the right track as soon as possible after entering the society. This understanding time is a beginning, a starting point. I believe that this starting point will make me gradually move towards society and mature. As a student in school, it is a rare opportunity to participate in social practice during my freshman year. In this way, after mastering the basic theoretical knowledge, you can quickly put it into practice. Consolidate learning achievements. At the same time, in my junior year, I can have a deeper understanding of what I have learned and facilitate better study. This is an academic advantage. What is more valuable is that we grow more mature in the internship, both ideologically and psychologically. Because we have been living on campus, teachers, parents and classmates have always cared about us, and life can be described as carefree, with little contact with society and little hardship. In this hotel internship, difficult times seriously tested us. Through this internship, I have a comprehensive understanding of the organizational structure and business of the hotel, met all kinds of guests and made many good colleagues and friends. They let me know more about society, broaden my horizons and teach me how to adapt and integrate into society. As a student who hasn't left campus, I know I have a lot to learn, and I have too much strangeness and mystery about the job I am about to step into. Driven by this ambivalence, I am full of confidence and expectation to meet it. When I first came to the hotel, I was deeply attracted by its mysterious colors, fresh air and elegant environment. I am glad to have the opportunity to practice in this place. When I came to the hotel to arrange a position, I found that I didn't have much advantage. There is still a big gap between the theoretical knowledge I learned at school and the reality. Everything needs to start learning and exploring again. So when I was asked to choose a position, I chose the cashier position, because this position has more guests and tight working hours, which is an excellent exercise opportunity for me. At work, although I just act as an ordinary cashier, my job is not only as simple as collecting money, but also a series of complicated procedures. During this month's work, I found that we should be able to do a good job freely. No matter whether the work is heavy, busy or leisure, we should complete every job with a positive attitude, instead of complaining about the proportion of the workload, because complaining is useless. What we should do more is not to think things too badly, but to keep a good attitude and face the team every day. Because a happy attitude will make us feel tired and bored at work. At work, I study business knowledge hard. Under the guidance of the foreman's training, I quickly became familiar with the basic situation of the hotel and the post process of cashier. From theoretical knowledge to practical operation, from reception to customer service, I learned bit by bit and accumulated all the business skills that cashiers should have in a short time.

The internship took up the last summer vacation of our university, but it was different from the summer jobs we used to play. In the process of work, we don't simply sell our labor force in exchange for remuneration, but treat ourselves as a member of the hotel and work closely with colleagues in various departments to maintain the image of the restaurant and create the greatest benefits. During the internship, we will not receive special courtesy because we are undergraduates. Like other employees, we will start from the basic knowledge of the hotel and our own work, and occasionally make mistakes. No one will generalize. As a member of a hotel, if you wear a uniform, you should safeguard the rights and interests of the hotel everywhere, closely connect yourself with the hotel, be familiar with the information of the hotel, represent the interests of the hotel in every word and deed, publicize the hotel at all times, and improve the image of the hotel and yourself. During my internship, I contacted the society in advance, realized the current employment situation, and made a plan for my recent employment plan in advance. Through this internship, I found the point of convergence between myself and the hotel, and made a guide for my employment direction. In addition, the hotel's talent training system provides us with a lot of learning opportunities and employment opportunities. Internship is actually a job-hunting exercise. During my internship, I found that learning is not only filled in the classroom, but society also provides you with more learning opportunities. However, this learning resource needs your screening. Unlike our class, teachers always teach us real truth knowledge. But the learning materials provided by society are more timely and efficient. Learning opportunities are always abundant in life and study.