Personal work summary of the foreman in the catering industry

Although the foreman is not a big leader, he still manages a lot of people. It is the trust of the leader that allows me to take on this important task. Therefore, at work, I always have strict requirements for them, no matter who they are. , if there is a violation of discipline, I will never tolerate it. It is precisely because I can be strict with myself, manage boldly, and care for the employees below in every possible way in my life. Let me share with you a summary of the foreman's work so that you can learn more easily.

Foreman’s work summary 1

Under the correct leadership of the leader, with the active support and strong help of colleagues, he will better perform the duties of the hotel foreman and successfully complete the work tasks. Received praise from guests and colleagues and recognition from leaders. The main work is summarized as follows.

1. Work overtime to complete the decoration as soon as possible

The most important work in the guest room this year is the front decoration work. After receiving the notice to go to work, in order to put the new guest room into use one day earlier, Everyone and I overcame many difficulties and carried forward the spirit of not being afraid of hardship or tiredness. On the basis of completing our own work every day, we worked overtime and fought continuously. In a short time, we completed the cleaning, placement and installation of new and old furniture in the room. Indoor and outdoor sanitation and cleaning work in the early, middle and late stages of decoration ensure that the rooms are decorated and rented out in a timely manner, making our contribution to increasing the hotel's revenue.

2. Assist the department manager to do the daily work of the housekeeping department

In order to better assist the department manager to do the daily work, the foreman has been working on a day shift system since this year. The implementation of this system means that the foreman must attend work every day and supervise and participate in various service tasks every day. Even if you do all the worrying, laborious, and offending work, you may not be able to get it right. However, in order to live up to the high expectations of the leadership and not affect the normal operation of the hotel, I worked tirelessly every day and continued to work except for a few days of sick leave when I was unable to work due to injury. This prevents us from having any accidents due to poor supervision or human factors.

3. Reasonably arrange the duty and shift change of floor attendants

Shift change is a very important link. In order to allow the waiters to do a good job in the hotel while not missing home matters, we adopt the method of the foreman following the day shift every day, so that the foreman can take care of everything he can, and can supervise every work of the waiters in real time, and do as much as possible There is nothing that can't be done and nothing that can't be imagined. This enables every staff member to devote themselves enthusiastically to service work without any worries and face guests with a new attitude every day.

4. Cooperate with the manager in all reception and arrangements

As a foreman, the most important job is to cooperate with the department manager in uploading and issuing difficult issues. At the beginning of the opening, various tasks need to be straightened out. I devoted myself to the reception of customers at the opening even though my hand injury was still recovering. There were many customers, some staying in hotels, some coming to celebrate, many unfamiliar faces coming and going, and most of the staff were also novices. I secretly stabilized myself, tracked, reminded and made detailed arrangements for every detail of each staff member so that the opening reception work went smoothly. There are various maintenance problems such as water, electricity, telephone, etc. in the newly renovated guest rooms. Every detail is recorded in detail and reported to the manager for quick resolution, so as not to leave any negative impact on first-time customers. At the same time, the staff’s expectations and voices are reported to the leaders through normal channels in a timely manner, hoping that the leaders will resolve them.

5. Do a good job in safety, fire prevention, and sanitation on the floors

From the first day of work, the hotel leaders have repeatedly emphasized safety issues, so safety issues have always been our daily work. Top priority. Therefore, I emphasize safety issues in every aspect of my daily work schedule. Pay attention during ward rounds. Cigarette butts on the bed, on the floor, and on the carpet in the corridor are hidden dangers. Of course it is the first question to check. Secondly, in order to do a good job in sanitation work, we have also made detailed arrangements.

During this period, with the correct guidance of the hotel leaders and everyone’s joint efforts, certain economic benefits have been achieved, but they are still far from the leaders’ expectations. In the future, I will Spare no effort and lead colleagues to make persistent efforts to improve our service quality, improve our service standards, and comprehensively improve hotel efficiency. Create a new situation in service work.

Foreman’s work summary 2

Time flies, and in a blink of an eye, it has been more than a year since I came to _x Hotel. Looking back on the work during this year, I have made great contributions in leadership and With the support and help of all colleagues, I will strictly follow myself and complete my job well in accordance with the hotel's requirements. Through this year's study and leadership guidance, I have made great changes, and the quality of my work has been improved. Now I will work in this year. The annual work situation is summarized as follows:

1. Daily work management: As a floor foreman, he must play a coordinating role and cooperate with the manager to do a good job in floor management

2. Strengthen self-learning and improve business Improvement: Although I am a foreman, I still have to be excellent and learn from the manager and books to improve my own quality. I must make certain progress in the next year and improve my management ability to ensure the normal operation of all the work on the floor. < /p>

2. Not caring enough about employees and not communicating in a timely manner. Not understanding the voices of employees. He is not responsible enough and makes employees slack.

3. My management level and theoretical level are limited.

Four-year plan:

1. Plan to actively and conscientiously cooperate with the manager to do a good job in the daily work of the floor.

2. Strengthen the careful inspection and maintenance of facilities and equipment to provide guests with Feel harmonious and comfortable during use.

3. Strict requirements should be placed on the hygiene quality of guest rooms and reasonable arrangements should be made for planned hygiene.

4. Strengthen energy-saving inspections, teach employees more about energy-saving knowledge and strive for the second inspection.

5. In the future, new employees and employees with irregular work should be taught step by step to improve employees' professional level.

In the days to come, I will work conscientiously and diligently, improve the shortcomings and carry forward the advantages, so that every employee can create higher value for the hotel.

Foreman’s Work Summary 3

Over the past year, under the correct leadership of the leader and with the active support and great help of my colleagues, I have been able to strictly demand myself and perform better. The responsibilities of a foreman, the successful completion of work tasks, the recognition of leaders and praise from colleagues, in summary, a lot of gains.

1. Learn in cashier work and continuously improve your business level

As a cashier foreman, you are first and foremost a cashier. Only when your business level is high, Only in this way can we win the support of colleagues, and only then can we lead and manage the people below us well. Although I have been working as a cashier for three years and have achieved certain results, these results are still not enough. With the development of supermarkets, new requirements have been put forward for the work of our cashiers. Through learning, I can always make the best progress. Master computer operation skills first, and you can always provide guidance for the comrades below.

2. Do a good job in employee management and guidance

Although the foreman is not a big leader, he still manages a lot of people. It is the trust of the leader that allows me to take on this important task. , Therefore, at work, I always have strict requirements for them. No matter who violates discipline, I will never tolerate it. It is precisely because I can be strict with myself, manage boldly, and be meticulous in my life. employees. At work, I often hear some supervisors complaining about how busy they are at work. There are always endless things to do, endless overtime shifts, endless scolding, endless quarrels, and so on. of complaints. Here, let’s briefly talk about how to be a foreman.

(1) Professional ability

As a foreman, you must master certain professional knowledge and abilities. As your management position continues to improve, the importance of professional abilities will increase. gradually decrease. As a grassroots supervisor, personal professional ability will be very important. You must be able to directly guide the practical work of your subordinates and be able to act as an agent for your subordinates' practical work. The source of professional ability is nothing more than two aspects:

1. From books, 2. from practical work. In actual work, you need to learn from your supervisor, your colleagues, and your subordinates. "Don't be ashamed to ask questions" is the attitude that every supervisor should have.

(2) Management ability

For a foreman, management ability corresponds to professional ability. When your position requires more majors, relatively speaking, the more The less management you have.

On the contrary, the higher your position, the higher the management ability requirements. Management ability is a comprehensive ability, which requires your command ability, your decision-making ability, your communication and coordination ability, your professional ability, your work allocation ability, etc. Management ability comes from books, but more from practice. Therefore, to improve your management ability, you need to constantly reflect on your daily work, use your head to review your work from time to time, and summarize your work.

(3) Communication skills

The so-called communication refers to clearing each other's opinions. This kind of communication includes two aspects, communication between departments and communication within the department (including your subordinates, your colleagues and your superiors). The company is a whole, and the department you lead is a part of the whole. It will inevitably have contact with other departments, so communication is essential. The purpose of communication is not about who wins or loses, but to solve problems. The starting point for solving problems is the company's interests, and departmental interests are subordinate to the company's interests. Communication within the department is also very important. As a supervisor, you need to understand and master the problems in the work of subordinates, their ideological trends, and even problems in their lives, guide, assist, and care about them. On the contrary, you should also take the initiative to report to your supervisor. Reporting is also a kind of communication.

(4) Cultivate the ability of subordinates

As a foreman, cultivating subordinates is a basic and important task. No matter how big the unit you lead is, you must remember that the unit you lead is a whole and must use the power of the team to solve problems. Many supervisors are reluctant to leave some things to their subordinates for good reasons. They have to explain it to them, but they may not understand it when they explain it. They need to repeat it and then review it. Instead of doing this, it is better to do it yourself. It's done quickly. But the key issue is that if this continues, you will always have things to do, and your subordinates will always do things that you think they can do well. It is the important responsibility of the supervisor to let subordinates know how to do things and be able to do things, and to teach subordinates to do things. The strength of a department is not the strength of the supervisor, but the strength of the work of all subordinates. Sheep can lead a group of lions to easily defeat a group of sheep led by lions. As a supervisor, an important responsibility is to train subordinates to become lions without having to turn yourself into a lion.

(5) Work judgment ability

The so-called work ability, I personally think, is essentially a kind of work judgment ability, which is not applicable to all working people

Very important. To cultivate a person's judgment ability, one must first have a straightforward mind, or have good moral character. This is the basis for work judgment. Only by making correct judgments about what is right and wrong in worldly affairs can we distinguish right from wrong. Secondly, for the work you are engaged in, whether it is a big or small matter, what to do, how to do it, and who should do it, as a supervisor, you should have a clear judgment, or decision. In fact, the ability to judge work is a synthesis of the above four abilities. The embodiment of supervisory ability is the embodiment of the ability to judge work.

(6) Learning ability

Today’s society is a learning society, today’s enterprises must also be learning enterprises, and each of us must also be a learning subject. . There are two types of learning, one is book learning and the other is practical learning, and the two should be carried out alternately. Only if you keep learning can you make better and faster progress and keep up with the development of society. When we enter society, we must take the initiative to learn and regard learning as a habit and a normal state of life. Learning should be extensive, professional, management, business, life, leisure, all kinds of things, it is all a kind of learning. The competition between people in the future will not be about your past abilities or your current abilities. It is about how you study now. Your current learning is the basis of your future competition.

(7) Professional ethics

Dante has a saying: The shortcomings of wisdom can be made up for by morality, but the shortcomings of morality cannot be made up by wisdom. For people at work, whether they are employees or supervisors, professional ethics come first. This is like for a person, health, wealth, status, love, etc. are all important, but health is "1" and everything else is "0". As long as "1" (health) exists, personal meaning can Infinitely large. For working people, professional ethics is the "1". Only with the existence of good professional ethics can the above-mentioned six abilities have meaning. For the company, only a qualified talent.

Professional ethics is not equivalent to the centripetal force for the company, but as an employee, as a supervisor. Regardless of whether the company is good or not, regardless of the level of the position, regardless of the salary, being responsible for one's own career is a basic quality and the foundation of personal development. "Be a monk and ring the clock for a day." As long as you are in the company, you must ring the clock for a day.

The above are just some personal opinions. To be a good foreman, there is still a lot to do. I firmly believe in one sentence: The master leads you in, and cultivation depends on the individual. Personally, I think that everything must be understood by oneself and turn everything into one's own.

Therefore, they all respect me very much and obey my management. After one year, our work has been affirmed by the manager.

3. Reasonably arrange the cashier’s duty and shift work

The cashier’s job is not tiring, but it requires carefulness, so the cashier must maintain a good attitude and strong motivation at all times. energy. Therefore, when scheduling several employees, I always try my best to let the cashiers have a good rest without affecting the work of the supermarket, and also take care of their special circumstances.

4. Do a good job in the first-level work and share the worries of the leaders

As a foreman, I will never trouble the leaders if they can be solved at the cashier level. On important matters, he never loses the opportunity to ask for instructions and reports from his leaders.

Although the work has achieved certain results this year, there is still a lot of room for development. I believe that as long as I work hard with our cashiers, we will definitely do a better job.

Summary of the foreman’s work 4

1. Daily management work

Being a floor foreman is not an unfamiliar job to me, but Jiahai is a new job for me. It is said to be a brand new working environment. As a floor foreman, my role is to connect the previous and the lower and coordinate the left and right. What we face every day is complicated and trivial routine work. In the new working environment, almost all work starts from scratch. It is my first priority to straighten out working relationships and integrate into the new working environment as soon as possible. Efforts should be made to cooperate with the supervisor in floor management work, and in line with the principle of seeking truth from facts, the superiors should be informed and the subordinates should be reported. The hotel's conference reception task is relatively heavy. In the first half of the year, it received many important guests from the customs. However, due to various reasons, there is often a shortage of room service personnel. This requires self-strengthening of work awareness, attention to speeding up the work rhythm, and improving work efficiency. Strive to be thorough and accurate to avoid omissions and errors.

2. Strengthen self-study and improve professional level

Although my position is only a foreman, I still have a certain distance to achieve excellence in my knowledge and abilities, so I never dare to take it lightly and learn from books, leaders, and colleagues. In this way, I feel that I have made some progress in the past six months. I have further improved my management ability, coordination ability, and problem-solving ability, ensuring that all employees on the floor are guaranteed. normal operation of the project.

3. Existing problems

In the past six months, I have been able to carry out my work seriously, but there are also some problems and deficiencies, mainly reflected in: First. After all, I have only been working in Jiahai for more than half a year. I have been groping for many tasks while doing them, so that I cannot work with ease and my work efficiency needs to be further improved. Second, some tasks are not detailed enough, such as ward rounds, facilities, equipment and health inspections, which are not in place. third. My theoretical level is not very high yet.

IV. Work plan for the second half of the year

1. Actively and conscientiously cooperate with the supervisor to do a good job in the daily management of the floor.

2. Strengthen learning, expand knowledge, learn from the advantages and disadvantages of the same industry, and flexibly apply it in your actual work to optimize the quality of work.

3. Strengthen the inspection and maintenance of facilities and equipment to give guests a sense of harmony and comfort during use.

4. Provide step-by-step instruction to some new employees and waiters with irregular operations to improve employees' professional level.

5. Strictly control the daily hygiene quality of guest rooms, and make reasonable arrangements for planned hygiene.

6. Strengthen energy-saving inspections, talk to the waiters about energy-saving awareness, and strive to do a second room inspection.

In the days to come, I will work hard to correct my shortcomings, carry forward my strengths, strive for greater work results, and create greater value for the department.

Foreman’s Work Summary 5

Time flies, and it is almost the end of the year. Looking back on my work history over the past year, I have gained a lot and felt a lot. I am fortunate to be recognized and trusted by the company. I also obeyed the company's personnel deployment and was seconded to the General Department of the head office. I cherish and appreciate the training and learning opportunities provided by the company. With the strong support and enthusiastic guidance of the leadership and the active assistance of all colleagues, I have a serious and responsible work attitude. , successfully completed various tasks assigned by the company, performed their responsibilities well, accumulated work experience, and gained the company's leadership's recognition of my work ability and trust in my ethics. I was fortunate to participate in the safety inspection of the construction site of the third phase project organized by the General Department of the head office at the beginning of September. At the end of June, I once again participated in the preliminary acceptance of some of the delivered guest rooms organized by the General Department. In June 20_, I was transferred back to the _security team as the security foreman. I will now summarize my work and ideological situation in 20_ to my superiors as follows:

1. Resolutely obey the leadership of the boss and conscientiously understand and implement it The company's business management strategies and work instructions are implemented into the actual work of the position, and the company's interests are always put first.

2. Adhere to the public security management policy of "prevention first, combined with prevention and control", educate and require team members at all times, and strictly require themselves to strengthen inspections of the project site. On x month x, a leaning tree was found The large trees pose safety risks. On June 1st, a suspicious man who climbed over the barbed wire fence from the office area of ??_ station and entered our company's jurisdiction was captured.

3. Adhere to the fire-fighting policy of “prevention first, combining prevention and fire-fighting”, improve fire-fighting equipment inspection and maintenance measures, strengthen fire-fighting knowledge training for team members, improve team members’ fire prevention awareness, and enable team members to master fire-fighting skills proficiently. How to operate the equipment. Ensure fire safety at the project site.

4. Formulate and improve various departmental rules and regulations and management regulations. Concretely implement operations in daily work.

5. The leaders of the head office often lead guests to visit the project site and require all team members to be conscientious in etiquette and courtesy.

6. The foreman is an important basic link in the development of department management work and carries out the daily work of the class.

Class management and class management are equally important and can cooperate and promote each other. I strive to achieve the following in daily management:

1. Follow the company's business philosophy and service purposes, center on the company's corporate culture and spirit, actively care for and encourage team members, and consciously cultivate cohesion and team spirit among team members. From small to large, the department's synergy, combat effectiveness and collective sense of honor for the company are formed.

2. Lead by example, take the lead in abiding by the rules, regulations and disciplines of the company and department, maintain a rigorous and self-disciplined work and life style, set a good example for team members, guide team members to develop healthily, and create a healthy working atmosphere.

3. Strictly manage work, follow the principles of "fairness, openness, and impartiality" when dealing with problems, and achieve "rewards for merit and punishment for demerits" to establish management prestige and fully mobilize the enthusiasm of team members.

4. Be meticulous and serious in work and life, always understand and care about the work, life and ideological status of the team members, gradually cultivate the working relationship with the team members, and win the trust of the team members. This encourages team members to work enthusiastically. Under the guidance of the policy that ideological work is the lifeline of all work, based on the actual situation of the security team, we guide team members to keep pace with the times, improve their quality and change their own concepts.

5. In various theoretical trainings, through explanations, comments, and exchanges, team members can gain varying degrees of understanding and improvement in their ideological understanding and daily work. And always educate team members to have a sense of urgency and be self-motivated, so that they understand that security work is not high-tech and does not have any profound knowledge. The key to becoming a qualified security guard lies in a person's subjective initiative and sense of responsibility, which is based on loyalty and professionalism to the company, understanding and application of the true meaning of management and service, and in this way, it inspires everyone to be proactive and enterprising. Reflect your own value at work and feel the joy of life.

The above are the aspects that I strive to do and do well throughout the year.

Throughout the year's work, objective self-analysis shows that I have shortcomings in the following aspects. I am willing to ask for the leadership's correction and criticism for further strengthening and correction in future work:

1 , The working style is too hasty and the requirements for new members are too high, resulting in an increase in the turnover rate of the security team.

2. There is laxity at work.

3. Work experience and related management knowledge still need further learning and accumulation.

The 20_ year is about to pass, and we will usher in the 20_ year with confidence. The new year means new opportunities and new challenges. The flowers are blooming better today than in the past, and I expect they will be even redder tomorrow. I firmly believe that with the wise decision-making and planning of the company’s leaders, the property company’s future will be better. As a member of the company, I will continue to serve the company wholeheartedly in the next year, do my best to do my job well, and contribute a small amount to the development of the company.

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