Traditional Culture Encyclopedia - Hotel franchise - Hotel audit work content
Hotel audit work content
2. Review the consistency of data and agreement units in guest accommodation registration form, deposit slip, bill and wine management software;
3. Review whether all kinds of bills meet the requirements and whether the advance payment is in place;
4. Review the cashier report of each shift, the payment method and amount of each consumption and the bill amount;
5. Check whether the daily room schedule is consistent with the computer room schedule;
6. Review each guest's check-out bill, whether the refund form is signed by the guest and whether the deposit is recovered; Review the credit card detailed documents printed by POS machine, and check whether the settlement method of each credit card is correct;
7. Check whether the amount of cash documents and credit card documents settled in each shift is consistent with the report, and whether the investment registration form is filled in correctly;
8. Review whether the daily adjustment of wrong accounts and income reduction at the front desk are reasonable, and prepare the daily adjustment of wrong accounts and income reduction report;
9. Review the daily unpaid items and make statistical records at the end of the month;
10. According to the audited business reports of each shift, compile a summary of the hotel business income of the day and send it to the manager and general manager of the finance department at 9: 00 the next day;
1 1 ... communicate and coordinate with relevant department managers according to the matters left over from the night trial handover, and report to the manager and general manager of the finance department when necessary;
12. Abide by the rules and regulations of the hotel and complete other tasks assigned by superiors.
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