Matters needing attention of Shenzhen Phoenix Hotel:

1. Hotel rooms are generally reserved until 6 pm on the same day, and may be reserved until 5 pm on holidays;

2. If the guest is late for other reasons, please call directly to book the room after the reservation is successful. Credit card guarantee or advance payment is needed in special periods such as exhibitions.

Due to seasonal changes, the room price may be inaccurate. Please refer to telephone consultation or final confirmation.

◆ Warm tips ◆

Check-in: You must register with a valid certificate when staying in the hotel. Generally, the hotel will charge a certain deposit for some hotel items that you have consumed or damaged (lost) at the hotel when you check in. When you check out, you will return the money with a deposit slip. The amount of deposit depends on the regulations of each hotel.

Payment method: Please pay attention to your agreed payment method when booking the hotel. Generally, there are two situations: 1, and the guest pays at the front desk; 2. The reservation department agrees that the guest can charge the room rate in advance.