Xi 'an responded to the disadvantages of isolated hotel service guarantee, how to improve and strengthen it?

Introduction: With the increasingly serious Xi epidemic, the demand for isolated hotels is increasing. However, the service of Xi 'an isolated hotel also has corresponding shortcomings, which has caused many consumers' dissatisfaction and complaints. Therefore, the local government in Xi has adjusted and strengthened the task of ensuring services when performing the isolation task. Mainly from several aspects to consolidate its shortcomings and deficiencies. So as to improve the service level of the hotel and satisfy more consumers.

1. Strengthening the requisition of hotels is mainly to strengthen the storage capacity, mainly to arrange some hotels in the city by pulling nets, so as to meet the requirements of some isolated places as much as possible, and also meet some service quality requirements. In this way, some people isolated in these hotels can receive better service and improve their quality of life during this time. The reputation of these hotels will gradually improve, which can also drive the management level and ability of hotels.

Second, improve the relevant system. The improved system is mainly the working system of a hotel, a professional class, a professional class and a monitor. At the same time, the service guide of ground isolation hotels will be improved, and the management measures and service standards of hotels will be further refined. After the expiration of the isolation period, the work contact can also be effectively consolidated, and the isolation management has become more professional, scientific and humanized. This will greatly improve the service level and professional level of the hotel.

Third, strengthening personnel training personnel services plays an important role in hotel services, so it is very important to strengthen personnel training. This requires online and offline training for all hotel staff, so that they can further master the work content and standards, and then effectively improve service guarantee. Of course, in addition, we must do a good job in personality care, psychological counseling, and fully reflect humanistic care.