Responsibilities of the director of chain catering operations

Responsibilities of the director of chain catering operations

In the real society, people use job responsibilities more and more. Job responsibilities can clarify what everyone's job responsibilities are, what kind of work they should undertake, what kind of responsibilities they should undertake, how to do better, what they should not do, and so on. So is it really difficult to formulate job responsibilities? The following is the job responsibilities of the director of chain catering operations, which I compiled for you, for reference only. Let's have a look.

Responsibilities of Director of Chain Catering Operations 1 Responsibilities:

1. According to the company's requirements and combined with the local market, plan marketing publicity activities, and conduct personalized marketing for each direct branch, publicize the company's concept locally and establish the company's image.

2. According to the business conditions of the branches directly under the company and the development of market competition, put forward improvement plans and implement them; Draw up the next marketing plan and adjust the plan.

3. Manage and maintain the company's important customer relationships and establish good relationships with the company's franchisees or potential franchisees.

4. Establish customer files, establish a regular return visit system and a satisfaction survey system and implement them.

5. Implement standardized operation system and unified system, issue and improve all kinds of standard operation manuals of the company, and organize supervision and guidance on the standards of franchise stores.

6. Find out the problems existing in the operation of each franchise store and make rectification, and supervise the implementation.

7. Supervise the work of employees in this department, train employees in management knowledge and professional knowledge, and lead the team to carry out management work efficiently and pragmatically;

8. Participate in the planning and feasibility analysis of catering projects invested by enterprises;

9. Formulate effective procedures and standard schemes for the operation and management of investment projects, and organize training and implementation;

10. Evaluate the catering projects operated by the Group and formulate effective measures to solve operational problems;

1 1. Effectively formulate the overall marketing promotion plan and activities of the company's catering projects;

12. Evaluate and analyze the problems in operation normally, and propose improvement measures;

1. According to the company's strategic objectives and management objectives, formulate relevant management systems.

2. Be responsible for the overall operation, team building, training and management of the company.

3. Be responsible for the operation management, marketing plan planning and cost control of all stores in the company.

4. Complete other tasks assigned by the general manager.

Qualifications:

1, college degree or above, major in business administration, hotel management and other related fields is preferred;

At least 2.4 years experience in restaurant chain management, and at least 3 years working experience as operation director of large and medium-sized restaurant chain enterprises;

3. Be familiar with the operation norms and processes of catering chains, have their own unique opinions on the operation of the catering industry, have insight into the development trend of the industry, and have outstanding strategic vision;

4. Excellent communication skills and overall planning skills.

Responsibilities of the Director of Chain Catering Operations 2 Responsibilities:

1, according to the company's strategic objectives, formulate the overall operation plan and complete the operation objectives;

2. Realize the comprehensive chain expansion of catering brands, and introduce brand concept and brand spirit in the process of commercialization of chain cooperation to increase brand awareness and reputation;

3. Responsible for establishing and developing the company's offline operation team and organizing employee training;

4. Improve the chain process and chain system, write all kinds of investment manuals and chain manuals, maintain and manage local chain stores, and deepen, broaden and extend the post-brand field;

5, understand the Internet, can use the Internet for brand promotion and help increase sales.

Qualifications:

1, bachelor degree or above, major in marketing and catering management is preferred;

More than 2.5 years experience in chain management;

3. Familiar with store terminal operation management, with strong organizational skills, leadership skills and good communication skills; Excellent management and coordination skills;

4. Familiar with the development trend and operation development trend of catering industry and Internet industry;

5. Strong communication skills, team management skills, cohesion and business negotiation skills; Sharp market insight, market development ability, learning and innovation ability;

6. Experience in large and medium-sized catering operation and management is preferred;

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