Five speeches by excellent hotel staff

A speech is a manuscript prepared in advance by the participants in order to express their views, opinions or report their ideological work at meetings or important activities.

Speech by excellent hotel staff

Leaders and colleagues: Good afternoon!

This is xxx from the sales department. I am very happy and grateful to my colleagues for giving me the honor of being an excellent employee. At the same time, I also thank the hotel for providing me with such a fast learning and development space. Standing on the podium, looking back at the year when I came to Xindu Hotel, I found that I was happy and sad, praised and criticized, controversial and peaceful. I learned to bear and challenge myself through constant experience, and understood that service is not only life, but also life is service.

20xx came to Xindu Hotel in June and stood here in June 20xx. Although a year is not long, I can clearly see the gratifying achievements made by the hotel leaders and all the staff for the beauty of Xindu Hotel. 20xx 1 1 month, Qixin, our sales department, made concerted efforts and broke through the task of1170,000 yuan. In May this year, we made joint efforts and reached a new high, exceeding122,000 yuan. When we heard the news, all our colleagues were boiling and very happy. I started my internship at the Southern Hotel, took the initiative to go to the Housekeeping Department, and then came to the switchboard. Sales has always been my challenge. I firmly believe that I can do it well, because I love sales. In fact, I didn't know until I did sales: this seemingly easy and practical job is not easy. It is a collaborative department, which requires us to actively communicate with customers and departments and pay attention to every detail.

I remember when I first started selling, no one told me how to find customers, so I knocked on the door next to the office building to find customers. I was turned away and my face was not good. Once, I was stopped by a security guard and questioned: I just saw that you were still on the 10 floor, and soon you ran to the 2 1 floor. It's hard to find you. Property regulations do not allow business. I knew the difficulty of sales at that time, but I went to find a targeted customer the next day. When I signed the first sub-agreement, I felt a sense of joy in overcoming difficulties.

Now, I cherish my job more. In Xindu Hotel, I actively studied, learned from my colleagues around me, and improved the handling methods at work, which was seriously taught by the leaders. When I encounter a complaint, I can actively solve it. What makes me most happy is that I learned to bear pressure and found a source of work under pressure. These are the results of all aspects of hotel management. As a sales team, it is not enough to rely on one person's courage and strength. With a strong sense of teamwork, we can fight side by side, and colleagues have already surpassed ordinary colleagues and become a family.

Finally, I sincerely wish our Xindu Hotel a bright future! I hope our colleagues will use their professionalism and the spirit of unity and cooperation to make every customer proud and satisfied.

Speech by excellent hotel staff

Leaders and colleagues: Good afternoon!

Today, I am honored to speak on the stage as an excellent employee. I am very excited! In a year's work, I work hard and constantly improve myself. This not only benefits from the command and care of hotel leaders, but also benefits from the support and tacit cooperation of colleagues in the department. Here, I would like to express my deep gratitude to all the leaders for their cultivation and love, and to all my colleagues for their support in my work!

It is my duty to work hard, study with an open mind and serve the hotel better. Therefore, as an employee of Wan Li Dragon Business Wine, I should contribute to the realization of the same goal of the hotel.

We can't forget that without the development of enterprises, there will be no happiness of small families, no glory of enterprises, and no career achievements. The hotel is closely connected with us, and we gather here not only to make a living, but also to face it with gratitude. Obey the leadership, obey the command, do your duty, and put the interests of the enterprise first.

I remember a famous person once said that there is only one life. When I leave this world, I will not regret wasting my time or doing nothing. We can't just put ourselves in the narrow circle of the ego, we should take it as our responsibility to build a new and powerful Wan Li Dragon.

Although my work has been recognized by everyone this time, I am honored to be awarded the honorary title of excellent employee this time. We can't be complacent in the face of honor. The goal of the future is waiting for all of us to work together to complete it. We should make persistent efforts to climb to the top and strive for the all-round development and climbing goal of the hotel!

Finally, I wish you all smooth work, good health and happy families!

Speech by excellent hotel staff

Leaders and colleagues: Good afternoon!

Today, I am honored to stand on this unfamiliar and familiar podium. I feel extremely excited. The busy Spring Festival has passed, but our spirit of love and dedication remains the same. Speaking of the work during the Spring Festival, we are just doing ordinary work in an ordinary post. I didn't think too much. I just think the room is just like the products we make. Anyone who sells all the products is very happy, so I try my best to turn the yellow room into green. The green room is already popular. I didn't expect to win such a high prize. On behalf of all the staff in the housekeeping department, I would like to thank all the leaders and colleagues who have been fighting with us in the front line of business since the Spring Festival, and extend my highest respect: you have worked hard, thank you! This honor and meritorious service belongs to everyone present.

We xx people love our work, and we xx people are dedicated. From the general manager to the dormitory manager's elder sister, the catering and dishwashing elder sister, no one is idle. Catering and guest rooms, where needed, where busy catering and guest rooms. After eating in the guest room, there is even our floor elder sister, who works in the early shift and the middle shift. This spirit is really commendable. It is precisely because of such a team that Royal will stand out from the crowd, challenge the long-term cruel and fierce market competition, and always rank among the best in the hotel industry. However, behind the glory is the silent cultivation of xx people, and the labor is noble. Only hard-working people can appreciate the joy of harvest.

Today, I also want to take this opportunity to share with you some terms of service that I often use in my work. I was in charge of the sanitation on the sixth floor during the Spring Festival, and I knew all the residents on the sixth floor like the back of my hand. One day, I was cleaning in Room 6 13. On the first day of check-in, the guests asked to change sheets and quilts. At that time, I saw that the bed was very flat, but there was no need to change it, but it was no good. Excuse me, are there any guests in your room today? The guest said: No, I was secretly glad, so I told the guest: Your sheets have just slept all night, because now the whole world is protecting the environment and advocating energy saving and consumption reduction. We change it every three days without changing guests. If there are special reasons, we can change them at any time. I believe you also love our earth very much. As a result, the guests were not embarrassed by what I said, so they said yes, no need to change, and said, waiter, does your hotel need regular training? I was overjoyed and agreed. Thank you for your support and cooperation in our work. Finally, the guests thanked me and praised the training in our hotel. In fact, we have many tips to master in our daily work, 1, saving time; Step 2 save money. Save time, the hotel saves the washing fee, and linen also prolongs the service life. This is the effect. I hope everyone can use it flexibly in their work.

Along the way, there are 60% to 70% old employees in the team. For enterprises, there are joys and sorrows. The good news is that old employees are a fortune, because they can all go through big waves and wash sand. They have professional knowledge and excellent operation level, which is an advantage for enterprises. But what is worrying is that old employees will also have the mentality of being content with the status quo and not seeking progress. In this case, our poor management and failure to bring new employees will bring negative effects to the enterprise. Therefore, we should constantly learn, refuel, update, take the team members like thoroughly remoulded eagles, sharpen our claws, study business skills, tap the needs of customers, and push our work to a higher starting point. The ultimate goal is to hope that xx, under the leadership of General Manager Huang, will be promoted to four stars and create greater glories. I wish everyone the Year of the Loong good health, smooth work and all the best! Thank you for listening.

Speech by excellent hotel staff

Leaders and colleagues: Good afternoon!

I am very proud to be rated as an outstanding employee of xx Hotel. I can't get this result without the care, love and help of my leaders and colleagues, plus my efforts. I came to the big family of xx Hotel and watched it grow for several years. She thrives. It is because of her that I have honed my will today. Today's honor is the affirmation of my leading colleagues.

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