The guest was hit by the glass door when he left the hotel. What should the lobby manager do?

1. First of all, the lobby manager should immediately rush to the scene of the accident to understand the cause and situation of the accident and take necessary measures, such as blocking the scene and keeping evidence.

Secondly, the lobby manager should apologize to the guests at the first time and express his willingness to provide necessary help and compensation for the guests.

3. Finally, confirm the safety status of the guests. If the guest is injured by the glass door of the hotel when he leaves the hotel, he should immediately take relevant first aid measures and report to the relevant departments and institutions in time.