Traditional Culture Encyclopedia - Hotel franchise - Do you know what a clock pusher is? What is his basic function?
Do you know what a clock pusher is? What is his basic function?
1. Go to work on time, organize gfd, make good preparations before business, obey the instructions of superiors, and abide by the rules and regulations of hotels and departments.
2. Recommend technicians and mechanic service items and their time and price to guests, assist in taking guests, delivering tea and selling take-away products, greet every guest with enthusiasm and full spirit, and give patient and meticulous answers to guests who are not familiar with the department environment and service items.
Three, check the technical personnel and technical personnel on the job, supervise the technical personnel and technical personnel to strictly implement the rules and regulations of the hotel and the service standards and working systems of the department.
Fourth, check technicians from time to time, understand the service situation of technicians' guests, ask and listen to the opinions of guests, report problems to superiors in time, and assist superior leaders to deal with problems.
5. Matters not covered shall be implemented according to the supplementary provisional regulations of hotels and departments.
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