Traditional Culture Encyclopedia - Hotel franchise - How can I get a refund if I didn't stay at the hotel I booked?

How can I get a refund if I didn't stay at the hotel I booked?

Hello, you can click Refund in My Account-Group Purchase Order, or click Online Customer Service for Refund, or directly call E Long 4009-333-333 to switch to 4 for manual operation. Time for group purchase refund of eLong.com: 2- 15 working days.