Traditional Culture Encyclopedia - Hotel franchise - What kind of logical expression can we use to get twice the result with half the effort?

What kind of logical expression can we use to get twice the result with half the effort?

Expression is the most important way of communication in life and work.

Expressions in formal situations are called "speeches", "reports", "speeches", etc.;

Expressions in casual situations are called "chatting" and "talking about mountains" , "bragging", etc.

In short, expression is an important skill for us to convey information and exchange feelings.

What kind of expression can get twice the result with half the effort?

Let’s take a look at this conversation first:

Boss: “How are you preparing for the annual meeting?”

Xiao Mei: “We have booked a hotel of XX size Hotels are hosting a lot of annual gatherings recently, and it’s the only place where the time and price are right.

We asked each department to put on a show, rehearsed it once, deleted a few singing shows, and the rest were all dances. , magic, skits, etc.

The host is still being selected, and the host draft has been compiled.

The list of outstanding employees has not been finalized, and some department managers have not yet submitted the list. , but the prizes have been prepared.

The promotional materials for the venue have also been purchased. Since it is the tenth anniversary, the background walls and decorations are based on ten years.”

Listen. Perfect Xiaomei’s answer, how do you think your boss feels?

Does the boss know the preparations for the annual meeting? What does the boss think of Xiaomei's ability?

In reality, after listening to Xiaomei’s answer, the boss walked away silently and asked another employee about the situation.

This means that Xiaomei’s long and detailed answers are actually invalid!

In daily life, we often have similar expressions, so we always feel: "I said it so clearly, but the other party still doesn't understand, can't do it, or can't do it well. You don’t understand my painstaking efforts.”

We will not discuss the other party’s factors for now. Discussion is useless. We cannot change others.

Let’s try to start from our own perspective. Perhaps, by changing the logic of our own expression, we can allow the other party to receive more information and more correct feelings.

1. ?Shenma is logic

How to put 200ML of water into a 100ML cup? (There is no need to limit whether it can be done according to the current scientific situation, let’s use your imagination, because this example is to illustrate the logical thinking process, not to really ask you to fill the water, hehe)

First of all, let’s analyze the question Under normal circumstances, we all know that if you pour 200ML water into a 100ML cup, the water will definitely flow out. If you want to put it in without flowing out, you must first think about the reason why the water will flow out?

First, there is too much water

Second, the capacity of the cup is too small

Is there a third one?

There is also a verb called "flow out"! So, third: the earth has gravity, and the extra water will flow down.

So, when thinking about this topic, we can start from these three aspects: water, cup, and objective environment.

Water, what can we change?

Form! Is it okay to put 200ML of water into icicles in a cup?

Cup, what can we change?

Quantity and material! Two cups can hold 200ML of water! It is true that a cup made of fixed material cannot hold 200ML of water. What if it is a cup made of soft material? For example, a cup made of balloon material.

Based on the objective environment, how can we prevent water from flowing out?

I pour 200ML water into a 200ML measuring bottle (or sponge). Is it okay to put the measuring bottle into the cup? ?Is it okay if I pour water in a special space without gravity?

This case tells us that everything is divided into three key factors: subject, object, and external environment.

The derivation process of this case is the legendary "logic": the cognitive process of using concepts, judgments, reasoning and other types of thinking to reflect the nature and laws of things.

For example, if I walked a long way, you can deduce that my legs are weak, sore and thirsty. This is logic.

Therefore, our expressions need to be logical and consistent with the normal thinking process of human beings in judging and analyzing problems.

So what kind of expression is called "logical"?

2. ?Conclusion first

Why should conclusion come first?

Because the human brain can only understand the thoughts we express sentence by sentence, the brain will default to the fact that our expressions in the preceding and following sentences have a certain logical relationship.

If we do not tell the audience in advance what this logical relationship is, the audience will have a very difficult time understanding and deducing it sentence by sentence. In this process, once the audience's understanding is different from ours, information errors will occur. This is why what others do always does not meet our requirements!

Moreover, if our expression is very long or contains a large amount of information, the other party will be tired from understanding it sentence by sentence, so the second half of our expression will be ineffective for the audience. of.

There is only one solution: conclusion first!

For example:

“Last week, I went to my uncle’s house. Do you know, my uncle’s house is in a very remote countryside. There are very old trees on the roadside. There are telephone poles in the countryside, and the lights flicker on and off at night. They mainly make a living by farming, or they go out to work. Of course, the workers only go back to their hometowns during the Chinese New Year. When I arrived at his house, they happened to be there. After finishing their farm work, I thought they should go home to rest or make dinner, right? Unexpectedly, they gathered at a villager's house who had built a bungalow to buy lottery tickets. Unexpectedly, lottery is more popular in the countryside than in the city... ."

What is the central idea of ??the above expression? Are you tired after reading it?

I'm sorry, Master, for the sake of the case, I made up such a long piece of nonsense. In order to let you feel the outstanding advantage of the conclusion first, hahaha, don't hit me~

How to How about turning the above words into a conclusion-first expression?

"It turns out that lottery is more popular in the countryside than in the city! Last week, I went to my uncle's house. His house is in a very remote countryside. When I went to his house, they happened to be busy with farm work. I I thought they should go home to rest or make dinner after their work, but unexpectedly, they actually gathered at a villager's house who had built a bungalow to buy lottery tickets..."

An advantage of concluding first is that it provides supervision. Stop talking nonsense yourself. Because the words are spoken by ourselves, we are all eager to defend our own opinions, so the subsequent explanations are generally to defend...

If you have a negative conclusion, remember to praise the other person first!

Training method:

Method 1. Start with this sentence: I want to express a point of view... (Force yourself to start with the conclusion)

Method 2.

1. Speak a paragraph about a topic and record it

2. Listen to the recording again and find the conclusion

3. Say it again starting from the conclusion. And record

4. Compare the effects of the two recordings and find a sense of accomplishment.

3. Unifying the above with the bottom

Unifying the above with the bottom means: all arguments must support the argument, and all reasons must support the conclusion.

The translation into human language is: There is no pumpkin under the meat dishes, and you cannot put chicken legs under the vegetarian dishes.

When we achieve the conclusion first, the subsequent expressions must be able to support this conclusion. Like the case above:

"They mainly make a living by farming, or go out to work. Of course, the workers only return to their hometowns during the Chinese New Year."

This sentence cannot be supported" The conclusion that lotteries are more popular in the countryside than in the city should be deleted!

If you want to unify the above, you can ask yourself, "Do the arguments support the argument?"

For example:

I like the male god Song Joong Ki, because he is handsome, his eyes are gentle, he looks fleshy when undressed and slim when dressed (gulp), Do Minjun is also very handsome~

That sentence cannot support "I like Song Joongki"?

Yes, that’s the last sentence, Do Minjun!

Training method:

1. Speak a paragraph about a topic and record it

2. Listen to the recording again, find the conclusions, arguments and arguments, and draw them into a structure chart like the one above

3. Ask yourself “Do the arguments support the argument?”

4. Modify the argument or argument

5. Follow the revised Structural diagram, say it again and record it

6. Compare the effects of the two recordings and find a sense of accomplishment.

4. ?Categorization and grouping

You are now preparing to go for a walk, and your lover says, "Bring back some things by the way:"

"Grapes, milk, potatoes, Carrots, eggs, oranges, salted duck eggs, apples, yogurt”

What did you buy?

What if it were changed to this?

Is it easier to remember? ?

The human brain is naturally capable of stringing similar things together to remember and understand them. This is why there is such a thing as root memory when memorizing English words.

We cannot go against people’s rules. Naturally, in expression, we should put similar arguments together and present different arguments in groups.

Be careful not to repeat when grouping!

I often do this! I saw other people’s summaries in the work summary as follows:

Achievement: 80% of performance achieved

Insufficiency: only 80% of performance achieved

This is a typical grouping There is a question, is 80% of performance an achievement or a deficiency?

One argument can only be in one argument!

Training method:

1. Focus on the theme. List all the arguments

2. Group the arguments into groups

3. Find a central idea for each group. This central idea is the unique characteristic of each argument in the group

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4. Check the results "are there any omissions" and "are there any duplications"

5. Logical progression

Logical progression is to follow a certain derivation direction. To understand things comprehensively, it is translated as: sequence!

Commonly used logical progression methods are:

Time (step) sequence: first, second, third ;

Structure (space) order: southeast, northwest, middle, action, expression and language;

Degree (importance) order: most important (core), second important, third important...

The order of deduction: major premise, minor premise, conclusion;

What I want to emphasize is that the most effective order in expression should be: based on the interests/needs of the audience To sort

For example:

Our bank needs to cooperate with catering merchants. Our staff handed over the following cooperation plan:

1. Customers hold cards Enjoy 12% off on consumption

2. Customers purchase merchant coupons of 80 yuan to get 100 yuan through our bank’s APP (similar to the consumption model of group buying APP)

3. Customers spend more than 200 yuan in the store Free Lock water cups (the water cups are purchased by our bank)

Can this sorting method impress the merchants?

Does the merchant want a discount and want to charge less? ?

What the merchant wants is that you can help me increase the price per customer and let me make real money! You can help me attract a lot of customers to the store and let me make real money. !

So, the best sorting method should be:

1. Customers who spend 200 yuan or more in the store will get a free Lock water bottle (the unit price is increased, and the merchant does not need to pay)

2. APP purchase coupons worth 80 to 100 (although you make less money, it can attract customers to shop from outside the store)

3. Customers use the card to purchase 12% off ( Customers who have already finished eating at the store do not want discounts)

Training method:

1. Speak a paragraph about a topic and record it

2. Repeat Listen to the recording, find the conclusions, arguments and arguments, and draw a structure diagram

3. Write down the audience’s needs and interests

4. Reorder the arguments according to the degree of demand

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5. According to the modified structure diagram, say it again and record it

6. Compare the effects of the two recordings and find a sense of accomplishment.

6. ?Ultimate chestnut

You are about to participate in the competition for the position of technical director. The following is your work performance over the years. How would you express it?

Summary of work performance: From 2010 to 2016, participated in 10 projects

Project 1: Serve as the technical leader to ensure that multiple projects are completed on schedule

Project 2: Overcome the difficulty of lack of personnel experience and carry out on-the-job training

Project 3: Assist technical research to solve major difficulties

Project 4: Develop a new company strategy based on company processes Management process and specifications

Project 5: To facilitate employee learning and knowledge inheritance, establish a domain knowledge base

Project 6: Host project implementation seminars and formulate project implementation specifications

< p>Project 7: As a mentor, teach 3 new employees

Project 8: Produce a full set of job courseware (10 PPTs) and teach them

Project 9: Responsible for the flowers in the dream Take technical responsibility for large-scale projects and make outstanding contributions

Project 10: Organize technical department personnel to learn and communicate with Huawei technical department personnel to provide personnel with comprehensive capabilities

Try to draw a structure diagram yourself and express Take a moment and look at the answer~

Easter eggs: three treasures of vivid expression

This part is an easter egg, which has nothing to do with logic but to do with expression.

Many people’s expressions are dry and unconvincing. What should I do?

Three treasures of vivid expression: data, cases, comparison

For example:

"I am very skilled in this"

This Does the sentence sound unconvincing?

Add data: "I have three years of work experience", "I have handled hundreds of such businesses"

Add a case "The XX project of XX company before" , Have you heard of it? I did it.”

Add a comparison: “Before, our leaders were very dissatisfied with this business. One year after I took over, this business directly became a key development project of the company! ”

How about it? Does it sound more trustworthy?

End

Do you still remember the case at the beginning of the article?

Boss: How are you preparing for the annual meeting?

Xiaomei’s colleague, myself, responded this way:

“All other preparations have been completed, and we only need to finalize the list of hosts and outstanding employees (conclusion first).

The venue (argument A) is the XX Hotel.

The time and price of the XX Hotel are suitable (argument A1).

The decoration props for the venue have been purchased. It is based on the tenth anniversary (argument A2).

The program (argument B) has been rehearsed once.

Ten programs were selected on the basis of merit, all of which were dance, magic, Sketch, etc. (Argument B1),

The host is still being selected, and the hosting draft has been compiled (Argument B2),

The list of outstanding employees who will be awarded the award has not yet been determined, because Some department managers have not yet submitted their lists, but the prizes have been prepared (Argument B3)

Don’t worry, the preparations will be completed on time. It would be great if you could help urge the department managers. They’re all annoyed by the urging.”

Boss: OK, I’ll go and urge you on the outstanding employees!

Expression: The principle must be to make the other party easy to understand and accept, and the other party’s interests must be the starting point!

Note: The logical structure of this article comes from the pyramid structure in the book "Pyramid Principle"~