Traditional Culture Encyclopedia - Hotel franchise - What are the requirements for obtaining a hotel business license?
What are the requirements for obtaining a hotel business license?
However, the policies of local governments are different, so the requirements are different.
Procedures and regulations for public security administration of hotels in Shenzhen
In order to standardize the public security management of hotels in Shenzhen, make the police affairs public, ensure the public security police to act in accordance with the law and facilitate the masses, the procedures and regulations for public security administration of hotels in Shenzhen are now described.
any unit that has not passed the safety appraisal by the public security organs in accordance with the Measures for the Administration of Public Security in Hotel Industry (hereinafter referred to as the Administrative Measures), the Provisions on the Administration of Hotel Industry in Guangdong Province (hereinafter referred to as the Administrative Provisions) and the Detailed Rules for the Administration of Public Security in Guangdong Province (hereinafter referred to as the Administrative Rules) shall not engage in business activities in the hotel industry, and the public security organs shall exercise it according to law.
(1) Scope of safety appraisal of hotel industry units:
According to Article 2 of the Administrative Measures, Administrative Regulations and Administrative Rules, all hotels, hotels, mansions, hotels, hotels, guest houses, guest houses, reception stations and holiday villages that receive accommodation from foreign guests belong to the hotel industry.
(2) The unit applying for safety appraisal must meet the following safety conditions:
1. The house must be a permanent non-residential building with a solid structure, and it has passed the appraisal by the construction quality inspection department or has a Property Ownership Certificate.
2. The fire-fighting facilities meet the specification requirements, and have been appraised and accepted by the fire-fighting department or have been qualified.
3. Anti-theft facilities meet the requirements of public security organs.
(3) those who meet the above-mentioned safety conditions may apply for safety appraisal, submit the application report and the above-mentioned relevant materials, and receive the Application Form for Hotel Industry Safety Appraisal (see Annex 1).
(4) Contents of safety appraisal:
The contents of safety appraisal are divided into written data inspection and on-site appraisal.
1. Written information inspection refers to the inspection of the above-mentioned information submitted by the hotel business unit. Only when the information improved through inspection meets the requirements can the management appraisal be carried out.
2. Contents of on-site appraisal
(1) Whether the house is a permanent non-residential building.
(2) whether there are two or more passages and entrances in the business premises, and whether they are unblocked; Whether the width and location of passages and entrances meet the requirements of fire control regulations.
(3) Whether the anti-theft facilities meet the requirements of public security organs.
(4) Whether the setting of the main service desk and the floor service desk is reasonable.
(5) identification of technical defense facilities. If the guest room door lock is not equipped with a magnetic (IC) card or an electronic anti-theft lock, it must be equipped with an anti-theft insert; The main service desk, floor service desk and financial room must be equipped with emergency alarm devices connected with the security department of the unit; The hotel business unit must be equipped with an emergency alarm device connected with the police station in its jurisdiction; A set of CCTV monitoring system must be installed in hotels with star rating (including equivalent star rating) or more than 5 rooms and 1 beds, in which CCTV probes must be installed in the lobby, reception desk, elevator room, elevator entrance and exit, public entertainment places, parking lots and floor passages where rooms cannot be viewed; One security guard shall be provided for every 3 beds, and the security guard on duty, the security manager, the housekeeping manager and the lobby manager must be equipped with walkie-talkies.
(6) Identification of other hardware. The main service desk on the floor should be provided with a notice board and a storage place for passengers' belongings; Each floor and guest room must have an alarm telephone bulletin board and a notice to passengers in a prominent position; A unified registration, record and handover form (original) must be used.
(7) Contents to be appraised as stipulated by relevant national and local laws and regulations.
(3) Procedures for safety appraisal:
1. The business unit of the hotel shall fill in the Hotel Industry Safety Appraisal Form, provide the House Completion Acceptance Certificate or the Property Ownership Certificate, the fire appraisal acceptance opinion or the Certificate, and indicate the room number, bed number, entrance and exit, passage, floor service desk and the floor plan of the monitoring device (the above information is in triplicate).
2. The business unit of the hotel holds the above information after the security appraisal of the police station, and applies for security appraisal at the local branch office (special camp). Branch security (special camp) will issue an acceptance receipt (see table 2) to the hotel industry unit; Branch Public Security (Special Camp) Section shall promptly communicate with the police station for safety appraisal of the place. If the safety appraisal is qualified, the sub-bureau will report the information to three special business departments; Unqualified should explain the reasons and explain on the acceptance receipt, return the information to the hotel industry unit for rectification in time, and declare again after the rectification and acceptance. The public security (special camp) section of the above-mentioned work sub-bureau shall be completed within ten working days.
3. According to the relevant regulations of the municipal government, after receiving the information submitted by the sub-bureau, the three special business departments of the Municipal Bureau will immediately fill out the Hotel Industry Safety Appraisal Opinion (see Schedule 3, hereinafter referred to as the Appraisal Letter) for small places with 3 rooms and 6 beds; For small, medium-sized and star-rated places with 3 rooms and more than 6 beds, the three special operations departments will send personnel to complete the safety appraisal of the places within five working days, and only those who are qualified can fill out the Appraisal Letter; A written notice of rectification opinions shall be issued for the unqualified premises, and the existing problems must be rectified within ten working days according to the notice before re-appraisal.
4. The hotel business unit will receive the Appraisal Letter from the three special business departments of the Municipal Bureau within fifteen working days with the acceptance receipt, and then go to the administrative department for industry and commerce for approval and registration with the Appraisal Letter. If it belongs to a hotel business unit that has been opened for safety appraisal, the business license shall be examined annually with the "Appraisal Letter".
II. Filing of Hotel Industry
The hotel business unit must go to the three special business departments of the Municipal Bureau for filing within three months from the date of receiving the Business License, and provide the following information (in triplicate):
1. Application filing report and a copy of the business license.
2. Registration Form of Business Unit Law (Responsible Person) (see Schedule 4).
3. Registration Form of the person in charge of public security in the business unit (see Schedule 5).
4. The security guards in the premises should fill in the Registration Form for Security Guards in the hotel industry (see Schedule 6), and attach the original ID card and qualification certificate (returned after inspection) and their copies. Foreign citizens should also have the original temporary residence permit and employment certificate (returned after inspection) and their copies.
5. Other employees of the business unit shall fill in the Employee Registration Form (see Schedule 7). The receptionist at the reception desk must also attach the original training and assessment certificate (returned after inspection) and a copy.
6. An agreement on the safety insurance for lodging passengers.
7, accommodation registration, property storage, visit registration, leadership on duty, security guards patrol and employee management system and other rules and regulations.
III. Daily public security management of hotel industry units
The public security organs conduct daily public security management, inspection, supervision and guidance of the hotel industry according to the relevant provisions of the Administrative Measures, Administrative Regulations and Administrative Rules.
(1) Implementing classified public security management for hotel industry units
1. According to the document "Measures for Classified Public Security Management of Hotel Industry Units in Shenzhen" (shenzhen public Shen Gong (Zhi) Zi [1998] No.427), the hotel industry units in our city are managed in three levels: A, B and C. A-level hotels and municipal government reception bases above four stars are managed by three special business departments of the Municipal Bureau; B-class hotels with more than three stars or hotels with more than 1 beds should be no less than 1% of the number of hotels in the area under their jurisdiction; By the branch security (special camp) section is responsible for the management; Grade C refers to other medium and low hotel units, that is, all hotel units except A and B within the jurisdiction.
2. For four-star hotels and three-star hotels that have been rated as advanced units in the municipal tourism industry for three consecutive years, an open management mode is being implemented to cancel the floor visit registration. As long as the above-mentioned units apply and meet the following requirements, the floor service desk and waiter can be cancelled with the approval of the three municipal bureaus, and the visiting guests will not be registered.
(1) Closed-circuit television monitoring probes must be installed at the entrances and exits of important parts such as guest rooms, corridors, elevator rooms, lobbies, front desk (general service desk),
parking lots, finance rooms, storage rooms, matching song and dance entertainment places, sauna massage places, etc., in which the front desk must be installed to be able to see the frontal portraits of registered passengers, and the coverage should reach more than 95%, with one monitoring probe corresponding to one.
(2) The lock of the guest room must be equipped with an intelligent IC card lock, so that anyone can display and record the time when entering the guest room.
(3) Strengthen the security patrol, equip with sufficient security forces, implement the half-hour patrol system, and record or register the security guards when they patrol the floors. Security guards must be trained and assessed by public security organs and hold qualification certificates and work certificates.
(4) Strengthen the monitoring of closed-circuit television, equip with enough monitoring personnel, report and investigate the situation and problems in time, and record or register them.
(5) From 22: every day to 6: the next morning, a visiting service desk should be set up at the main entrance and exit of the lobby (such as the elevator), and the security guard should be on duty at a fixed point, and the guests entering the guest room should be registered, including the number, sex and time. It is convenient to master the situation of entering and leaving guests, and verify and register those in doubt. After : a.m., visitors are generally not allowed. If you really need to visit, you should ask the guests for advice by phone and meet them in places outside the guest room (such as western restaurants, cafes, bars, etc.).
1. The floor service desk and attendant can be cancelled upon approval, and visitors
will not be registered. Units that have been approved for trial implementation, the public security organs carry out inspections and spot checks on the operation of closed-circuit television systems every year. If the equipment aging, security guards' inspections and closed-circuit television monitoring fail to meet the requirements, they can stop the trial work of open management and resume the registration of floor visits.
(2) implement the principle of "whoever is in charge is responsible, whoever is in charge is responsible".
1. The Public Security Bureau and the director of the police station in the jurisdiction signed the Responsibility Certificate for Cleaning up the Social Environment by shenzhen public Police Station (see Annex 8): it is clearly stipulated that the director of the police station is the person directly responsible for cleaning up the social environment by cleaning up the "pornography, gambling and drugs" in the jurisdiction and is responsible for supervising the activities against "pornography, gambling and drugs" in the jurisdiction.
2. The police station in the jurisdiction and the hotel industry unit shall sign the "Responsibility Letter" for "three-level" public security (see Annex 9), implement the principle of "whoever operates shall be responsible", and clearly define the responsibilities of the operators.
(3) check and assess the public security management of hotel industry units.
1. The special police of the police station should arrange a monthly inspection and assessment of public security management of entertainment places according to the contents of the Examination Form for Basic Work of Tourism (see Annex 1). If the total score of the assessment does not reach 8, a rectification notice will be issued within a time limit for the problems existing in the place. If the situation is serious, it will be suspended for rectification according to law; For those who refuse to rectify, report to the Public Security (Special Camp) Section of the Branch to assist in rectification; If the place still refuses to be rectified, it shall be severely punished according to the relevant laws and regulations such as the Administrative Measures, Administrative Provisions and Administrative Rules. If the total evaluation score is less than 7 points, the place shall be closed for rectification in accordance with the relevant provisions of the Administrative Measures, Administrative Provisions and Administrative Rules, and serious cases shall be investigated and dealt with according to law.
2. The Public Security (Special Camp) Section of the Sub-bureau organizes the inspection and evaluation of public security management of hotel units once every quarter, and the Third Division of the Municipal Bureau organizes the inspection and evaluation of public security management of hotel units once every six months.
(4) Daily public security management inspection of hotel units.
1. The police of the police station should conduct a routine inspection of the public security of the place once a week, and promptly order the place to make rectification on its own when finding general problems; We must resolutely investigate and deal with serious illegal problems such as "pornography and gambling".
2. The Public Security (Special Camp) Section of the Sub-bureau shall conduct routine public security inspection, supervision and inspection of the places at least once every quarter, and guide the police station to manage the entertainment places.
3. The third place of the Municipal Bureau will inspect the premises irregularly. If the safety facilities do not meet the requirements, the internal public security management system and preventive measures are not implemented, and there are illegal problems such as "gambling and drugs", the police station in the jurisdiction will be notified for the first time, and the public security (special camp) section of the sub-bureau will be notified for the second time. If problems are still found for the third time, the inspection situation will be reported to the competent leader of the Municipal Bureau step by step and investigated according to the instructions of the leader. At the same time, the Commission for Discipline Inspection of the Municipal Bureau shall investigate the responsibility of the director of the police station in the jurisdiction according to the provisions of Order No.5 of the Provincial Public Security Department.
(V) Situation reporting system
1. When a major public security or criminal case occurs in the place, the police station in the area under its jurisdiction shall report to the Public Security (Special Camp) Section of the Branch and the Third Office of the Municipal Bureau (duty room), the branch command center and the municipal bureau command center.
2. The police station shall, before the 3th day of each month, send copies of the Monthly Report on Special Industries and Entertainment Places (see Annex 11), the Registration Form for Investigating Illegal Situations of Special Industries and Entertainment Places (see Annex 12), the Registration Form for Incidents of Special Industries and Entertainment Places (see Annex 13), the Notice of Rectification within a Time Limit of Hotel Industry Units (see Annex 14) and the Hotel Industry Units. A copy of the Letter of Proposal for Revoking Business License (or Cancellation of Accommodation Business Item) (see Annex 16) shall be submitted to the Public Security (Special Camp) Section of the Sub-bureau, and the Sub-bureau shall summarize the above materials and report them to the three special camp sections of the Municipal Bureau before the 5th of the next month. The special camp department of the third division of the city bureau wrote a summary of the public security management inspection for the whole month and reported it to the leaders of the third division and the bureau. The Branch Public Security (Special Camp) Section and the police station shall also fill in the Quarterly Report on Incidents of Special Industries and Entertainment Places according to the above provisions (Table 17).
(6) the filing system of hotel industry units.
public security organs at all levels should grasp the basic situation of hotel industry units, and make sure that the base number is clear, the situation is clear and the files are standardized and complete.
1. Filing materials
(1) Copy of the business license of the place
(2) Application form for safety appraisal of the hotel industry in Shenzhen
(3) Person in charge of the enterprise law of the hotel industry, Registration form of the person in charge of public security
(4) Registration form of security guards in hotel industry units
(5) Registration form of employees in hotel industry units
(6) Receipt stub of safety appraisal acceptance in Shenzhen hotel industry units
(7) Safety appraisal opinion stub
(8) Notice stub of rectification within a time limit in hotel industry units
(9) Notice stub of suspension and rectification in hotel industry units. Root
(11) Registration Form for Investigating and Handling Illegal Situations
(12) Registration Form for Incidents
2. The filing unit
implements three levels of filing, namely, the special camp department of the municipal bureau, the public security (special camp) department of the sub-bureau and the police station in the jurisdiction.
3, filing requirements.
(1) Require public security organs at all levels to complete the filing materials in accordance with the relevant provisions on file management.
(2) the municipal bureau and the sub-bureau should guide the police station to file, and often check and supervise the filing situation of themselves and the police station, and incorporate the filing work into the year-end public security management evaluation.
(3) all places should actively cooperate with and support the filing work of public security organs, truthfully fill in relevant contents, and timely fill in the changed contents to ensure the accuracy of filing work, otherwise, according to the relevant regulations.
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