5 work summary template and model essay

Job summary, with year-end summary, half-year summary and quarterly summary as the most common and universal. The following are the work summary templates and model essays I have compiled for you, for reference only. Click "Personal Summary" to see more templates and model articles of work summary.

Work summary template and model essay 1

In many people's minds, the front desk work is just simple work such as answering the phone and doing some forms. From my summary of more than one year's work as a front desk clerk, I know that front desk work is also a very training and fast-growing job. If you don't believe me, just look at the contents of my work plan at the front desk.

My personal work plan model essay starts from four aspects:

1. In my daily work, I will do the following:

(1) Assist all departments in the registration, submission and distribution of all kinds of official documents, sort out the documents that are not specifically sorted and put them into labeled folders.

(2) Do a good job of sending and receiving all kinds of letters.

(3) Do a good job of sorting out low-value consumables.

(4) Cooperate with superior leaders to assist each department.

(5) Do a good job in the management of office supplies. Do a good job in the registration of office supplies, distribute them as needed, do not waste them, and count them on time, so as to replenish office supplies in time and meet everyone's work needs.

(6) Do a good job in maintaining office equipment.

(7) Assist the superior to do a good job of scheduling and duty during holidays to ensure the safety and security of the company during holidays.

(8) Complete other tasks assigned by the leaders seriously, on time and efficiently.

In my daily work, I must follow the principle of precision, detail and accuracy, make careful preparations and arrangements, achieve standard work and standard posts, and strictly follow the rules and regulations of the office.

In administrative work, I will do the following.

(1) Do a good job in the services of all departments: strengthen the contact and communication with the information officers of all departments, transmit information quickly and systematically, and ensure the timely and accurate information transmission within the company.

(2) Do a good job in employee service: feedback employee information to company leaders in time, and make a good bridge between employees and leaders.

(3) Assist the superior leaders of the company to improve various rules and regulations of the company.

I will do the following three things to improve my personal accomplishment and professional ability:

(1) Actively participate in basic management training arranged by the company to improve professional skills.

(2) Learn work experience and methods from leaders and colleagues, and quickly improve their own quality.

(3) Improve the knowledge level through individual independent learning.

I know very well that a person's ability is limited, but his development opportunities are unlimited. Now is the era of knowledge economy. If we can't improve our personal ability and professional level quickly, then we will be eliminated by this society. Of course, if you want to improve yourself, you must first have a good platform. I think the company is my platform. I will certainly seize this opportunity to improve my work level and self-cultivation at the same time and realize my value.

4. Other work

(1) Assist in all the work of the Human Resources Department.

(2) Complete other temporary work in a timely, earnest and accurate manner.

The front desk work of the company is trivial and complicated. I will make a reasonable division of labor and arrangement according to the actual situation, conscientiously implement the post responsibility system, and ensure that the work is carried out in an orderly manner; We should also work creatively and constantly explore new ideas, methods and experiences in our work; At the same time, while enhancing work creativity, we must pay attention to doing things in place and not being offside, providing services without interfering in decision-making, and truly becoming a bridge between leaders' staff assistants and superiors and subordinates.

Work summary template and model essay 2

How time flies! In a blink of an eye, the internship in _ _ has ended. During this month, I learned a lot, not only at work, but also in life, which benefited me a lot. As a young man who has just entered the society, he knows nothing and has no social experience. However, with the help of friends and colleagues, I quickly integrated into this new environment, which is very beneficial for me to enter a new job in the future. Besides, I also learned how to better communicate with others, how to better state my views, and how to convince others to agree with me. I believe these valuable experiences will become the most important cornerstone of my future success. Internship is a necessary experience for every college graduate. It enables us to understand the society in practice, learn a lot of knowledge that we can't learn in class, broaden our horizons, increase our knowledge, and lay a solid foundation for us to better serve the society in the future.

First of all, in terms of professional skills, under the strict teaching and supervision of the master, it is not only the improvement of one's own skills, but also the performance of being responsible for the guests, from being completely unfamiliar with the job responsibilities and contents at the beginning to being familiar with them, from reading the operating specifications of the front desk service to actual operation, from "behind the scenes" to "before the curtain". Among them, all the old employees took pains to help me, and I sincerely thank you. It is a new challenge for me to receive customers and answer the phone every time. I don't have rich reception experience and I'm not familiar with the business, so there are obvious shortcomings of low work efficiency in actual operation, and the operation is a bit blunt.

Secondly, what impressed me deeply was the corporate culture of _ _ _ _, various types and levels of skills and knowledge training related to hotel culture, which made me see that an advanced enterprise is not only an incentive system, but also an opportunity for self-improvement. In addition, the salary system of Golden Bay is also one of the areas I am very interested in. Flexible scores and scores, plus bonuses, not only bind the salary with personal performance and development potential, but also fully consider the occupancy rate and operating conditions of the hotel. There is also a culture called "problem solving", which is the ability to provide knowledge to help guests solve problems. The "golden key" is typical, and it is also my concern in this internship. Satisfied and pleasantly surprised, accomplish the impossible task.

On the other hand, the _ _ hotel has insufficient hardware facilities. It has been in business for more than ten years. The room is slightly narrow and the facilities are aging. Although some rooms are newly renovated, the pattern is difficult to change. I believe that only by providing better service to guests can we make up for the defects of hardware facilities. Furthermore, through the internship at the front desk, it is found that employees are highly mobile, especially those from other places. Perhaps this is a common phenomenon in hotels, but it will inevitably lead to the brain drain and waste of resources, which requires hotels to invest more time and energy to continuously train new employees.

Work summary template and model essay 3

After three months of customer service work, I have accumulated a lot of experience in this position and learned a lot of professional knowledge in this field. I can sum up myself after the probation period.

First, daily work

The daily work of customer service is to serve customers, answer customers' questions, collect customers' information, and be responsible for the management of some information of the company. When guests arrive or call, I can do basic business questions and answers, answer customers' questions and inquiries, and at the same time ensure that my manners are not wrong, I am graceful and polite, and I can stay calm and explain carefully when I encounter difficulties to appease customers' emotions.

In order to improve the company's business efficiency, I carefully observed and collected customer information through various channels to provide reference for the company. At the same time, customers' information and other information will be classified in time, and files will be established and kept well.

Second, strengthen study.

In order not to drag down the company's image, we should learn standard greetings and ask our predecessors what kind of answers will satisfy our customers. During this period, I actively participated in the etiquette training organized by the company. During the training, I contacted repeatedly so that I could subconsciously use these gestures when facing customers.

Deepen my influence on the company's business, try to understand the company's products, speak fluently when answering customer questions, and answer flexibly according to customer requirements, so that customers are satisfied with my service.

Third, the ability to deal with emergencies.

During these three months' work, I also encountered several unexpected things. I didn't react at the first time, but I handled the matter under the guidance of my colleagues. Because I didn't respond in time and didn't handle it properly, I had to help other employees in the company. After the first experience, it gradually improved in the next few situations, getting better every time. Now I can handle things quickly without the help of others, and then I can report the situation at that time.

To sum up, in the past three months, I have made progress day by day in my work, and I can sum up myself every time I finish my task. Although I still have some shortcomings, I believe my efforts will correct my shortcomings and make my customer service work more perfect.

Work summary template and model essay 4

In the past period of time, although I was only a probationary employee, I did not relax, but worked harder to let the leaders know my attitude towards work. Moreover, this leadership has given me this opportunity to become a full member, which is also an recognition of my performance during this period. Since I am just a small customer service, since I joined this team, I should make my own contribution to this team and live up to the expectations of the leaders. Since the post of customer service exists, there must be reasons for its existence and the responsibility of this industry. Moreover, I have always adhered to the responsibility of this profession and have not broken through my bottom line as a customer service. Of course, it is precisely because of my good working attitude that I have been recognized by my colleagues in a short probation period, and I have also learned a lot from the old employees. The following is a brief summary of the probation work:

First, ideologically

Since I came to the company, I told myself to abide by all the rules and regulations of the company and not to make any mistakes. At work, we should also put the interests of the company first, and we should not do anything that harms the interests of the company because of temporary passion. With this attitude, I did very well in my work, except for some problems when I couldn't grasp the work content at first. In the communication with colleagues, I also adhere to the goal of unity first, and strive to integrate into this big family so as not to be so withdrawn. I will also lend a helping hand when my colleagues are in trouble, because I know that as long as you help others, others will help you next time you need help.

Second, at work.

At the beginning of the probation period, I often make mistakes because I don't know anything. Fortunately, the leaders also see that I am a new employee and have no special requirements for me, so I can't be too tired. And after mastering the work skillfully, I will become better and be able to make my own contribution. I will also want to find a company to repay, and the reimbursement leader will start asking for overtime. After that, I was basically the last in our department. Although this kind of life is a little tired, it makes me feel extremely full. And such a full life can make me feel that my existence is meaningful, and it also makes me feel particularly happy. Although the probation period is coming to an end, I will not give up my previous decision, but continue to work hard to make myself better. No matter whether the job transfer is successful or not, what I have learned and gained during this probation period has really not been lost. So no matter what the result is, I will continue to keep my mind, and there will be no inflated thoughts.

Work summary template and model essay 5

I officially worked in _ _ _ _ Customer Service Department on February 28th, _ _, with a probation period of three months.

Time passed silently in a blink of an eye, and the probation period will be over in a blink of an eye. Looking back on the past three months, I can't help feeling a lot ... It was a precious experience in my life and left me with beautiful memories. Although there was no vigorous victory, it also experienced some extraordinary tests and tempering.

During this period of work and study, I have a relatively complete understanding of the same party circle; I have a clear understanding of the company's development process and management, as well as personal responsibilities. In the process of getting familiar with my work, I gradually understand the spirit of "dedication, exploration and transcendence" in the circle of Tongfang, and unite and cooperate, pioneering and innovating, which has added new vitality to the steady development of the circle of Tongfang. Under the careful care and guidance of leaders and colleagues, through their unremitting efforts, all aspects have made certain progress. Now I will make the following summary report on my work and study.

My work is mainly administrative management, expense management, material management and some daily work in the office. At work, I try my best to do my job well and improve work efficiency and quality. Because I have no work experience, I often have problems at the beginning. Thanks to the enthusiastic help of leaders and colleagues, I found the shortcomings in my work in time and corrected them seriously. I constantly summed up the experience and lessons in my work, and later became familiar with my daily work, and submitted various statements in time, thus achieving "active" work. After the training in Beijing in mid-April, I have a deeper understanding of my work, especially some details in my work, as well as issues raised by leaders and colleagues for discussion, and I also have a clear understanding. I need unity and cooperation among my colleagues in my work, which is very important and the deepest influence my colleagues have given me since I joined the company.

Of course, my work still has shortcomings and deficiencies. I will continue to study hard and do my best in the future. Our work needs the spirit of "transcendence". I believe our work will get better and better through hard work.

Here, I would like to make a report on my work and experience during the probation period, and take this opportunity to formally request the company leaders to become full members. I hope that the company leaders can comprehensively consider my work attitude, work ability and work performance according to the requirements of regular employees. I would like to contribute all my strength to the vigorous development of _ _.

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