Traditional Culture Encyclopedia - Hotel franchise - Three articles about the work plan of the company's engineering department
Three articles about the work plan of the company's engineering department
? In the 20xx years of work, I would like to thank the leaders of real estate companies and property management companies for their strong support and guidance.
? In the case of long-term loss of personnel, the engineering department strictly implements the property management system to ensure daily maintenance services and ensure the number two? The maintenance work of Owner No.3 and the normal operation of the overall facilities and equipment ensured the smooth completion of all the work as planned. Looking forward to next year, we will strive to raise our work to a new level. The work in 20xx years is summarized as follows:
? A, engineering personnel and scope of work:
? At work, the establishment of our property engineering department was reduced from 8 to 5 in the first half of the year, and the management scope was increased by 6 buildings in the first and second phases, including 3 houses, 2 office buildings, an apartment and an underground garage.
? Second, the project work content
? & lt 1 >, daily management
? 65438+ Put forward the rectification plan for the existing problems in time to ensure the smooth completion of the daily work of the engineering department.
? 2. In order to shape the image of the property management company, employees' gfd should be checked and strictly implemented according to the standards required by the company.
? 3. Supervise and implement whether employees inspect all equipment and facilities, secondary water supply pump room, fire pump station, power distribution room and diesel generator set in the network computer room according to company standards every day.
? 4. Implement the staff to blow away the geothermal water from the vacant houses in the first and second phases to reduce the occurrence of freezing injury.
? 5, to carry out the staff to check the basement equipment once a day, to ensure the normal operation of the basement lighting and power distribution system.
? 6. Arrange employees to conduct cold-proof inspection on the first and second phase equipment every day, and make relevant detailed records, and report and solve problems at any time when found.
? 7. Check the running status of facilities and equipment every day.
? 8. Check the handling of daily engineering repair orders and solve the problems that cannot be handled in time.
? 9. The inspector will inspect the second decoration of the first and second phases and solve the problems in time.
? < second >, plan management
? 1. Check the tools and consumables in the warehouse every month, make statistics on the materials to be purchased, analyze the causes of damage according to the consumption of materials, discuss the solutions and implement them, so as to save costs better.
? 2. Supervise the implementation of equipment maintenance and maintenance plan in strict accordance with the annual maintenance plan.
? 3. Hold a project meeting once a week to solve the related problems in the project and arrange the planning work for next week.
? & lt Third, training management.
? 1, inspection contents of power distribution room and training of high and low voltage switching operation;
? 2. Diesel generator set switching maintenance training;
? 3. Fire fighting system training: fire emergency training, fire fighting facilities operation training, fire alarm system equipment operation training, fire emergency+fire fighting system equipment operation training;
? 4. Weak current system training;
? Through these trainings, each employee has improved his personal ability and professional quality, and achieved the goal of operating engineering equipment skillfully and independently.
? & lt Fourth, evaluation management.
? 1. Probation period assessment: the probation period of each employee is 1 month, including weekly assessment and monthly assessment. For employees who fail to meet the requirements of the company, the probation period will be extended until they are qualified.
? 2. Training assessment: conduct monthly training assessment, and continue training for employees who fail to meet the training requirements until they meet the standards.
? 3. Monthly assessment: The monthly assessment includes not only the above assessments, but also employees' attendance, manners, work ability, communication ability and other aspects this month, so that employees can better understand their own advantages and disadvantages, foster strengths and avoid weaknesses in next month's work, and perform better;
? & lt Teamwork
? 1, cooperate with the marketing department to complete a number of activities to ensure the normal water, electricity and equipment.
? 2. Cooperate with the fire drill activities of the security department.
? 4. Cooperate with the marketing department to maintain the network and telephone.
? 5. Cooperate with customer service for maintenance.
? Third, performance.
? 1. In order to ensure that the drainage pipe of Building No.6 will not freeze and crack, and it will not affect the normal use of the owners of Building No.6, our department purchased thermal insulation cotton to do a good job of thermal insulation of the whole water supply and drainage pipeline, which saved the cost of outsourcing personnel for the company.
? No.2 and No.3 were not maintained due to the cold weather, resulting in freezing damage of No.3, 1606 to No.3 and 1303 main network. The first floor of the dirty water corridor upstairs is full of dirty water, and the water continues. After receiving the news, our department immediately organized maintenance workers to carry out maintenance, and finally completed the arduous emergency repair task in the cold, without causing greater economic losses.
? 3. After careful investigation by the Property Engineering Department, the long-standing geothermal problem of Building 5 Bank has been solved.
? The diesel engine suddenly starts when the temperature is low in winter. Because the temperature is too low, the diesel oil is solidified, and the combustion air of the diesel oil filter screen is in a vacuum state and cannot be started. We have taken cold protection measures, heated the oil pipe with the tracing belt, and repaired the generator set, which can still be used normally after the power failure.
? 5. Conduct a comprehensive inspection of the return pipe valve at the outlet of the overall heat exchange station, and reduce the owner's complaint rate through average heating adjustment.
? The freezing damage of building 6.6 was treated for a week.
? 7. Take cold protection measures for shops that don't stay in Building 5.
? 8./kloc-In February, the lighting sources in the public areas on floors 1, 2, 3, 4, 5 and 6 were replaced and maintained. Now, 400 lighting sources have been purchased and used, but there are still 400 lighting sources and 140 lamp bodies missing.
? Four, the problems and analysis of this department
? 1, poor manners and sloppy work, the common fault of engineers is to attach importance to technology and neglect service. The behavior at work is more casual. I believe that with our training and correct guidance, employees will realize the importance of etiquette.
? 2, take the initiative to take responsibility, deal with things with weak flexibility: at work, there is no positive attitude to solve difficulties, it is easy to make excuses when things happen, and you can't think and solve problems independently.
? & lt 1. Work objectives of the Engineering Department
? 1. Ensure the normal operation of the equipment in the process of continuous inspection and maintenance.
? 2. Follow up the engineering problems left by 20xx and put forward effective rectification measures.
? 3. Conduct training in strict accordance with the annual training plan, especially the induction training for new employees.
? 4, the establishment of facilities and equipment maintenance plan, in strict accordance with the plan.
? 9, to do a good job of secondary decoration data review and inspection, to ensure the safety of decoration construction.
? 10, do a good job in selecting and signing the maintenance unit of outsourced facilities and equipment.
? 1 1. Organize all housing information and establish files.
? 12, cooperate with the completion of the work of the marketing department and various departments.
? 13, do a good job of paid non-permanent service for engineering maintenance of business households.
? 14, establish equipment files and do a good job of equipment data archiving.
? 15. Strengthen the training of employees' business skills.
? 16, strengthen employees' concept of property service, understand the work content of the engineering department and know how to maintain equipment and facilities.
? 17, strengthen the maintenance concept of maintenance workers on equipment and facilities.
? Second, the engineering difficulties and solutions
? 1. After visiting various projects in nearby communities, we found that the employees in our engineering department have low salaries and few personnel. I hope to get the support of senior leaders, so as to improve the quality of life of our engineering staff.
? 2. The underground garage cannot be powered by some lighting points in the diesel generator room of Building 2, which seriously affects the use of industrial garages. Please ask the group to coordinate with relevant departments to solve the problem.
? 3. I hope that the door and fence access locks of residential units can be solved as soon as possible.
? 4. I hope the leaders of the property management company can mobilize the management responsibilities of all departments.
? Manage the owner's past living habits, manage the use of access doors in the basement of unit doors, and reduce losses and maintenance costs for the property. I hope that in the new year, I can better serve the owners and build a trustworthy property management company for them.
? Two-year work plan of engineering department
? First, the overall thinking of the work
? Based on the current project progress, the engineering department actively and steadily completes the finishing work of existing projects and gradually plans the specific work ideas for the next year, as follows: "two constructions" refer to the team building, combat effectiveness building and cohesion building of the engineering department; Construction project management system and project management system. The "three major objectives" of engineering construction mean that the project schedule, quality and cost objectives should be reasonably balanced, coordinated and unified, so as to promote the completion of the comprehensive objectives of the project.
? Second, the project management indicators
? 1. The indoor lighting renovation project of Lebin Department Store was completed.
? The floodlight project on the eaves of New World Plaza was completed.
? C, the engineering qualification rate reached 100%.
? D, zero major safety accidents on the construction site
? Three. working face
? (1) Construction and its scale
? In 20xx, with the support of the company and relevant departments, the engineering department started the indoor lighting renovation of Lebin Department Store and the floodlighting project of the outer eaves of New World Plaza according to the scheduled commencement date of the company.
? (2) Quality control objectives
? Excellent projects reached 80%, and qualified projects reached 100%. All the master control projects are qualified, and the general projects are qualified.
? (3) schedule management objectives
? Complete the annual plan target issued by the company and realize the schedule management contract target.
? (D) Cost control objectives
? Complete all kinds of cost control targets issued by the company, and complete cost control contract targets and schedule control targets.
? (5) Safety and civilized measures
? Safety and civilized measures mainly come from the following two aspects;
? 1) qualification certificate management
? First, the business cooperation unit safety production qualification examination and filing management
? B, construction machinery testing for the record.
? C, special operations personnel certificate review for the record
? D, professional technology, professional management security personnel qualification examination for the record.
? 2) Main construction scheme and system management.
? A, the construction site layout review
? B, civilized construction management measures implementation
? C, warehouse management scheme, scaffolding scheme, construction temporary electricity scheme, construction machinery erection scheme, aerial work control scheme, construction survey control scheme, etc.
? D, workers living environment management system
? E, site construction environment management system
? F, safety and civilized construction inspection appraisal and reward and punishment system
? (VI) Internal construction of departments
? 1, team building:
? Focusing on next year's work objectives, the team building of engineers in the department is particularly important. Starting from improving the "team cohesion" and "team combat effectiveness" of the department, the engineering department encourages employees to actively participate in various activities organized by the company, actively participate in the corporate culture construction of the company, and strive to coordinate the employees with the team construction of the company; Fully stimulate the work enthusiasm of employees and improve the overall combat effectiveness of employees.
? 2. Institutional system:
? The system construction of the engineering department is mainly reflected in the following aspects: a, perfecting the internal rules and regulations of the engineering department; B, clear the division of responsibilities within the engineering department; C, form a connection with the internal business processes of other departments; D, with the management rules and regulations of engineering business cooperation units;
? Fourth, pay attention to the problem.
? (A) a clear mode of construction
? While the company's construction mode is gradually clear, the engineering department will quickly sort out the ideas according to the company's construction mode and complete the docking with the company's model at the first time.
? (2) Reasonable planning of contracts and contracting methods
? According to the characteristics of the project, plan and determine the contract and contracting mode that conforms to the characteristics of our company's project, and realize the profit of the project through reasonable planning and determining the mode.
? (III) Establish and improve the project management mode suitable for the Company.
? According to the company's project management model, the engineering department will improve various rules and regulations based on this model to form a complete and feasible management plan.
? V. Hope for support and help
? I hope to get strong support from the company in terms of human resources and team building. In addition, the project construction mode will be determined as soon as possible.
? 3-year Work Plan of Engineering Department
? 1. adjustment: mainly standardize the service process, adjust the current management mode, modify and improve the relevant management system, and focus on the quality service of the property;
? 2, perfect: according to company leaders? Hotel management, five-star service? Policy, refine the work of this department, integrate the management system into all stages and links of daily work, and form a complete work management process;
? 3. Normalization: according to the standard requirements, standardize all links of the above work management process, and implement them in detail to individuals, so that all links are planned, systematic, implemented, checked and improved, and relevant records are formed;
? 4. Implementation: strengthen inspection and supervision, combine the performance appraisal system with the inspection and appraisal system, strengthen execution, strengthen the timeliness and effectiveness of rewards and punishments, improve the sense of responsibility of employees in this department, and implement various rules and regulations.
? The following is the specific work plan of the engineering department in 20XX:
? A, the engineering department focus on the following work.
? 1, pay close attention to the training and assessment of engineering staff, starting with manners, gfd, service awareness, service process and service quality. In order to improve work skills, improve work efficiency, improve work image, realize multi-function, and train and recruit comprehensive technicians. Implement the survival of the fittest for the technical personnel in the engineering department. Only by retaining outstanding backbone employees and injecting new vitality into some old employees can the whole group be competitive and energetic at any time. Through training and assessment, the logistics staff of the engineering department are full of enthusiasm, creating a comfortable hardware environment for tenants and providing comfortable service products.
? 2. Improve the work service procedures, strengthen the initiative and coordination, coordinate all departments, especially arrange the night work of the engineering department reasonably, strengthen the daily inspection of facilities and equipment, put the responsibility on people and put an end to barbaric operations.
? 3. According to the maintenance system, do a good job in the planned maintenance of large-scale key equipment, do a good job in the seasonal maintenance and daily maintenance of elevators, central air conditioning, power distribution and water supply systems, especially the cleaning and maintenance of the central air conditioning host and supporting cooling towers, pumps and terminal fan coils, and carefully debug them to ensure the smooth operation and safety of the central air conditioning host. Strengthen the maintenance cycle inspection of various equipment such as public areas.
? 4. Update of elevator inspection method. In view of the frequent elevator accidents, this paper analyzes and summarizes the phenomena not found in the inspection by the engineering department, and improves and perfects the original inspection method. On the basis of the inspection of the original machine room and elevator main engine, the inspection of ride comfort, stability and noise was strengthened, and the car roof operation observation and pit inspection were carried out. Supervise the maintenance unit to improve the maintenance level and eliminate hidden dangers. Strengthen the follow-up supervision of elevator maintenance.
? 5. Establish the concept of cost economy, give play to the role of profit center, improve and follow the methods of energy, materials, repairing old materials and utilizing waste, control and reduce the cost of material consumption and energy consumption, strengthen repairing old materials and utilizing waste, and strive to further reduce the project expenditure.
? (1) Grasp the quality of engineering parts, register the use dates of main parts and materials, and follow up.
? Quality and life. Strengthen the market investigation on the price of accessories, including the price investigation and control of decorative engineering materials.
? (2) strengthen the assessment statistics of repairing the old and using the waste, check and report the situation of repairing the old and using the waste every month, and resolutely put an end to the only
? Tube replacement is carefully maintained regardless of bad style.
? (3) Adjust and control the economic operation of the equipment reasonably to prevent leakage.
? (4) Implement energy management, strengthen the use of water, electricity and natural gas, and check the meter reading every month.
? And compare, the use of water, electricity and natural gas is archived, which is convenient for departmental cost control.
? Second, the engineering department took over the second phase of work.
? 1, familiarizing and training the personnel of facilities and equipment in the early stage;
? 2. Make the equipment ledger of all facilities and equipment in advance, so as to check the handover and adjust the ledger and equipment anytime and anywhere;
? 3, arrange engineering personnel to participate in equipment debugging, familiar with the running state of each equipment;
? 4, according to the second phase of equipment operation, make the daily work plan of each team.
? In short, no matter how big or small, we must do our best. We believe that there is no best, only better. 20XX is destined to be an extraordinary year, and it is also destined to be the most stressful year for the engineering department. All staff in the department are required to correct their working attitude, move towards scientific and standardized direction, implement standardized management, advocate efficient teamwork, and strive to improve service quality and work quality as the central task. In the future work, we will continue to carry forward our achievements, overcome our shortcomings, and strive to complete all the work arranged by our superiors. Work hard, improve and improve in this direction.
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