Traditional Culture Encyclopedia - Hotel franchise - Drunk guests hurt employees, employees don't lock the door, resulting in goods being stolen, and guests smoke illegally, causing fires. According to the tourism economic law, how to deal with it?
Drunk guests hurt employees, employees don't lock the door, resulting in goods being stolen, and guests smoke illegally, causing fires. According to the tourism economic law, how to deal with it?
1. Drunk and taken to the guest room to sleep, the door was unlocked. The property of the guests was stolen that night, and the hotel failed to fulfill its security responsibility, and should bear the losses caused by it. The hotel's fire-fighting facilities are not operating normally, which leads to the expansion of fire losses and should be responsible for the losses;
2. Guests staying in the hotel who beat the waiter shall bear tort liability, and shall bear the responsibility for the fire in the guest room caused by smoking.
3. The tourism administrative department has the responsibility to suspend business for rectification due to poor hotel supervision.
4. The service level of the hotel needs to be improved, the security is not in place, and the hardware facilities need to be comprehensively inspected and rectified.
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