Is it reliable to book a hotel on a flying pig? Does the hotel admit it? I'm not sure if I booked a hotel on the flying pig. After I went to the hotel, the hotel refused to admit it. It doesn't matter

Is it reliable to book a hotel on a flying pig? Does the hotel admit it? I'm not sure if I booked a hotel on the flying pig. After I went to the hotel, the hotel refused to admit it. It doesn't matter. Not reliable. I took my family to travel to Yunnan, booked Guiyang Chen Song Hotel, and paid successfully. When I arrived at the store, I was told that the order was cancelled because the store confirmed the order over time. Doesn't payment mean that the hotel has a room? Just because the store didn't confirm the order within the specified time, the responsibility is borne by the booking party. It was the peak season, and the phone call was fruitless. The family searched for two hours and said it was irritating.