Traditional Culture Encyclopedia - Hotel franchise - What are the characteristics of the houses provided by Ctrip Hotel?
What are the characteristics of the houses provided by Ctrip Hotel?
1, perfect service, hotel property management personnel should always bear in mind the sense of service and be ready to provide customers with perfect and perfect service at any time in order to gain customer recognition; 2. Strict site selection, the hotel is located in the bustling area of the city, which is convenient for receiving more customers; 3. The internal layout is unique, and the reasonable layout between rooms, restaurants and leisure places should be considered; 4. Comprehensive functions, including eating, sleeping, business, fitness, entertainment and other related services.
The property management of tourist hotels is characterized by excellent service. Hotel is a service enterprise engaged in tourism reception and mainly providing labor services. Generally speaking, hotel products are an organic combination of tangible facilities and intangible services, in which services are the main ones, supplemented by facilities and equipment. The quality of service it provides to guests is the lifeline of the hotel, and it is also the main symbol to measure its management level.
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