Traditional Culture Encyclopedia - Hotel franchise - What do you need to know to apply for a hotel sales manager?

What do you need to know to apply for a hotel sales manager?

1. Be fully responsible for the hotel's public relations marketing, make public relations marketing plans, organize customers, grasp market information, and do a good job of internal and external coordination and communication to ensure the hotel to achieve good economic and social benefits.

2. Study and master the domestic and international tourism market trends and the potential needs of customers, collect and sort out foreign sales strategies, and submit written reports to the general manager regularly.

3. Keep close contact with superior tourism management departments, Chinese and foreign travel agencies, airlines, local foreign trade companies, offices and government foreign affairs departments, and establish long-term and stable good cooperative relations with customers.

4. Be responsible for the promotion of the hotel, actively participate in the renovation and combination development of hotel products, and improve the reputation and influence of the hotel.

5. Guide the advertising activities inside and outside the hotel, make short-term and long-term publicity and promotion plans of the hotel, and report them to the general manager for approval before implementation.

6. Establish good cooperative relations with various departments, listen to customers' opinions extensively, handle major complaints, and ensure the fact and implementation of the sales plan.

7. Select and train hotel sales teams of different ages and levels, guide sales staff to keep learning, update their professional knowledge and improve their sales skills to adapt to the changes in the market.

8. Regularly evaluate the performance of subordinates, constantly improve the ideological quality, professional skills, organizational activities and pioneering spirit of employees in this department, and cultivate a high sense of responsibility of sales staff.

9. Check the daily business report, understand the occupancy rate and VIP reception on that day, and check the VIP reception of each department.

10. Submit plans for participating in important sales activities and public relations activities to the general manager, organize relevant personnel, prepare promotional materials, formulate action plans, and implement them after approval by the general manager.

1 1. Be responsible for the short-term and long-term business objectives of the hotel, and put forward and make plans for the hotel's external sales and attracting tourists in combination with market conditions.

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