How to check the hotel shift report

Check according to the process.

For the front desk handover process, all information related to the entire department or each branch should be recorded in the handover book. All information recorded in the shift book must be dated, timed and recorded with the name of the receptionist and executive receptionist. If necessary, the execution results should be recorded and signed with the date and time. Employees in different departments of the front office should carefully read the shift handover records before going to work to prepare for the immediate work. The successor must sign after reading it and be supervised by the successor. If there is no signature by the successor, the responsibility of the successor should be investigated.