Traditional Culture Encyclopedia - Hotel franchise - 1 1 Hotel general manager interview classic questions.
1 1 Hotel general manager interview classic questions.
The purpose is to understand the courage and courage of candidates, whether they have fallen into the trap of selective perception, whether they have conducted profound introspection and whether they have learned profound lessons. It is not appropriate for an applicant to achieve: 1 and say that he has no experience of failure. It should be noted that I was confident and tried my best before I failed. 3. Make it clear that the failure is mainly caused by subjective reasons. 4. After failure, I deeply reflect, cheer up quickly, and face my future study or work with more enthusiasm.
? Why did you choose our hotel?
My purpose is to understand the motivation, desire and attitude towards this job. I really appreciate those candidates who know my company. The applicant should do: 1. It is suggested to answer from three angles: industry, enterprise and post. I am very optimistic about the industry where your hotel is located. I think your hotel attaches great importance to talents and this job suits me very well. I believe I can do it well. ?
? What are the difficulties you can foresee in this job?
The purpose is: the predictive ability and coping methods of candidates. Most applicants can't do it. The difficulties foreseen by the applicant in terms of technology, knowledge and experience to achieve: 1. 2. Tell me about your attitude towards difficulties: It is normal and inevitable to encounter some difficulties in your work, but any difficulty can be overcome as long as you have perseverance, diligent learning attitude and good spirit of cooperation, and make full preparations in advance. ?
? What will you do if you disagree with your boss at work?
The purpose is to understand the applicant's execution ability, interpersonal communication and coordination ability, and sense of responsibility for work. The applicant should do: 1. First, give necessary and private explanations and reminders to superiors. If it is ineffective, it will not cause great losses to the hotel. I will obey the opinions of my superiors. 2. If the decision of the superior will cause great losses to the hotel, and my explanation and reminder are invalid, I hope to reflect it to the superior leader.
? Would you please introduce yourself?
The interview method of this question is: the candidate stands up and gives a speech for five minutes. My purpose is to understand the candidate's psychological endurance, logical thinking ability and speech ability, and his life introduction is second, because we have learned something about him in his resume.
Applicants should reach: 1, and the introduction content should be consistent with the resume. 2. Try to be colloquial in expression. 3. Go straight to the subject and don't say irrelevant and useless content. 4. The organization should be clear and the level should be clear. 5. Well-trained tone of voice and body language are the most important.
? Do you have any hobbies?
The purpose is to understand the candidate's personality, concept, mentality and thinking depth. In order to know more about the applicant's hobbies, I will ask more profound questions. For example, if the applicant likes pop music, I will ask related questions: When did you start to like it? Which singer do you like best? How is her singing style? What is her famous song? Which of her songs do you like best? Why? An applicant who is really interested in this field should be ready to answer questions. Unfortunately, many applicants can't do it.
Some candidates like reading books, and my related question is more acute: which writer do you like best? Which book of this writer do you like best? What is the central idea of this book? How do you feel after reading this book? What is the enlightenment to life? Few candidates can answer such questions. Applicants should do: 1 and make preparations in advance. It's best not to say that you have no hobbies. Don't say that you have those vulgar and unpleasant hobbies.
? Talk about your shortcomings?
The purpose is to know whether the applicant has seriously thought about himself, analyzed himself and reflected on himself. If a person can recognize his own shortcomings and have the desire and methods to improve, then he may be a rare talent.
Applicants should reach: 1. It is not appropriate to say that they have no shortcomings, because people must have shortcomings unless they are gods. 2. It is not appropriate to say that there are shortcomings that seriously affect the job application. 3. Seriously analyze your real shortcomings, face them with a positive attitude and practice them.
? Why should we hire you?
The purpose is: whether the applicant can answer from the perspective of the recruiting unit and whether it is considered comprehensively. Applicants should reach: 1. Enterprises will hire candidates who are basically qualified, interested in this job and confident enough. 2. Tell me your opinion:? I meet the recruitment requirements of your hotel. With my current knowledge, skills, high sense of responsibility, good adaptability and learning ability, I am fully qualified for this job. I really hope to serve your hotel. If your hotel gives me this opportunity, I will definitely become the pillar of your hotel! ?
? You are a fresh graduate and inexperienced. How can I be competent for this job?
The purpose is: I really don't care? Experience? The key is the mentality of the candidate, whether he has the confidence and determination to overcome his own difficulties, and whether he is responsible for his work. The applicant should do: 1. The answer to this question should best reflect the applicant's sincerity, wit, courage and dedication. 2. Tell me your opinion:? As a fresh graduate, I really lack work experience, so I have been taking advantage of various opportunities to work part-time in this industry during my study. I also found that practical work is far richer and more complicated than books. But I have a strong sense of responsibility, adaptability and learning ability, and I am diligent, so I can successfully complete all the work in my part-time job, and I also benefit a lot from the experience I have gained from it. Please rest assured that my school study and part-time work experience will definitely qualify me for this position. ?
? What kind of boss do you want to work with?
The purpose is: through the applicant to the superior? Hope? You can judge the applicant's self-demand consciousness, which is both a trap and a last chance. Applicants should reach: 1. It's best to avoid specific hopes for superiors and talk more about your own requirements. As a new person in society, I should ask myself to be familiar with and adapt to the environment as soon as possible, instead of making any demands on the environment, as long as I can give full play to my special skills.
? What was your reason for leaving the previous hotel?
The purpose is: whether the applicant is grateful or hateful. I especially despise those applicants who belittle the hotel they left with a very bad attitude. What should the applicant do: 1? Why did you leave? Too detailed, too specific. 2, can not be mixed with subjective negative feelings, such as? Too lucky? 、? Complex interpersonal relationships? 、? Management is too messy? 、? Hotels don't value talents? 、? Does the hotel exclude our employees? Wait a minute.
3, but you can't dodge or avoid, such as? Want a change of scenery? 、? Personal reasons? Wait a minute. 4, can't involve their negative personality characteristics, such as dishonesty, laziness, lack of responsibility, not easy-going, etc. 5. Try to add color to the applicant's personal image by explaining the reasons, such as? I resigned because this hotel closed down. I have worked in the hotel for more than three years and have deep feelings. Since last year, the situation of hotels has gone from bad to worse due to the sudden change of market situation. I feel sorry at this stage, but I still have to face it, so I want to find another stage where I can play my own ability. ?
There is more than one answer to the same interview question, and the same answer is not valid in any interview situation. The key is that after the applicant has mastered the rules, he should grasp the specific situation of the interview, consciously try to figure out the psychological background of the interviewer's questions, and then appeal to his own preferences.
Finally, I want to emphasize the most important point, which is the professional ethics of candidates. There is an application case that illustrates the problem. The news that the largest wholly foreign-owned enterprise in a small town is recruiting 1 technicians spread like wildfire. The salary of this position is 5000 yuan per month, excluding salary and bonus, and you can also go to the other side of the ocean once a year. As a result, candidates swarmed in.
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