Traditional Culture Encyclopedia - Hotel franchise - What should be included in the design scheme of hotel room lighting control system?
What should be included in the design scheme of hotel room lighting control system?
1, system overview
Xxxxx is a five-star hotel with 200 rooms and suites. For the guest room management system, it is required to support the guest room hardware, connect the control host of each room to the hotel LAN through the wiring system, intelligently control the air conditioning equipment and lighting equipment of the guest room at the front desk or in the room, and the control host will request various services from the guests through the network (do not disturb); Status of the room (occupied/unoccupied, waiter/guest/manager); Room temperature control (remote control of fan high, medium and low speed, unified temperature setting), etc. , and upload it to the PC of the guest room center and the engineering department in real time. All departments make corresponding responses and services according to their own functions and powers.
The hotel management control system introduced by Wuxi Blanke Electric Appliance Co., Ltd. is a new generation of intelligent hotel management control system, which has comprehensive functions, easy expansion, easy operation, safety and stability. Because the module structure is extremely flexible, different modules can be freely selected and configured according to the actual situation of the hotel, which can be widely used in hotel management of various grades and styles.
The guest room management software introduced by our company adopts SQL Server2000 database (a large-scale network database), which has strong compatibility and can easily cooperate with various hotel management systems. The front end of the system uses Windows operating systems such as Windows2000/XP, and the network management uses Windows Nt Server and Windows2000 Server. The software can run on the same platform-PC server or small computer, or on two independent servers or small computers, which are interconnected through the network to form a unified active and standby system.
The computer room control system of our company adopts the most advanced modular structure design at present, and the industrial control software makes the computer room control system more reliable and stable. Fully embodies the intelligent and humanized design concept. This system can provide the highest level of control for your hotel rooms. In this system, you can save energy and provide guests with comfortable and convenient services. It can also help you monitor the room state efficiently, know the customer's demand information in time, avoid unnecessary interference and save human resources.
This system is an organic whole. The control system can work independently or cooperate with management software to realize the intellectualization and networking of hotel management.
Features and advantages of this system:
1), industrial operating system and PLC chip, with strong stability and high reliability;
2) The management software has strong compatibility and provides multiple interfaces;
3) the system host is modularized, and the later maintenance is more convenient, simple and fast;
4), powerful, using message mechanism, suitable for all kinds of star-rated hotels;
5), the control system for weak current control strong current mode, safe and reliable operation.
6) The Pc server and the guest room control system are connected by Ethernet (TCP/IP), so that the data exchange is reliable and fast, the maintenance is convenient, and the equipment is universal.
Room management system structure:
It consists of three subsystems:
1 guest room energy computer management system (PC server and workstations of various departments are interconnected by Ethernet (TCP/IP))
Room service field communication system (hub and Ethernet (TCP/IP) connecting rooms)
Room equipment control system (controller host, LEGIC card power-saving switch, LED temperature control panel, do not disturb panel, wall proximity switch panel, etc.). ), adopts decentralized room control, and the lighting is controlled by the wall close to the switch panel. The wall switch adopts weak DC 12V signal, which is safe and convenient to use.
2. Function description of guest room control system
All the following functions are completely based on remote centralized control, that is, the front desk, housekeeping department and engineering department can know the guest room status and make necessary responses accordingly. If your hotel has special control requirements, we can tailor it for you and try our best to meet your requirements.
2. 1 room air conditioning remote control
2. 1. 1 Once the guest checks in at the reception desk, the system will automatically set the room temperature according to the seasonal difference after completing the relevant procedures, and remotely start the room air conditioner. Guests feel at home when they open the door.
2. 1.2 After the guest opens the door and plugs in the card to power on, the air conditioner in the guest room will be adjusted and controlled by the guest according to the room temperature.
2. 1.3 when the guest checks out at the front desk, the room air conditioner will enter the preset energy-saving mode (various schemes can be programmed and customized according to the hotel's needs, and can be modified at any time), such as being turned on regularly according to the season.
2. 1.4 When the guest leaves the room but does not check out, the room air conditioner also enters the preset energy-saving program such as low-grade operation.
2.2 guest room door status
In order to avoid some unexpected situations, the system requires that if it is checked that the guest has entered the room or is in the room or is not in the room at all, but the door has not been closed for a long time, the computer in the housekeeping department, the front desk and other places will promptly give a message status reminder (sound, icon).
2.3 Room service status monitoring
2.3. 1 Is the guest room occupied?
Housekeeping department or front desk can remotely monitor whether there is anyone in the room. In addition, the cleaning staff can also know whether there is anyone in the room by pressing the "three in one" sign outside the door.
Where it needs cleaning.
If the guest needs to clean the room, press the "Clean Room" button on the "Do Not Disturb+Clean" two-in-one and this request will be displayed on the computer at the front desk and relevant floors.
Before the guest leaves the room, press the "Clean Room" button on the "Do Not Disturb+Clean" combination, and the system will remember this state until the waiter presses this button when he enters the door.
If you find that the room has not received a response for a long time, you can inform the cleaning staff in time through the intranet system. At the same time, the server records the time of the service for inspection.
2.3.3 Do not disturb.
The principle is the same as 2.3.2. When the "Do Not Disturb+Clean" button is pressed, this requirement will be immediately displayed on the main desktop and related computers.
2.3.4 Call service
If the guest needs the help of the waiter or solves the problem, he can press the "Call" button, and this information will be displayed on the front desk or the floor manager. If the system still does not receive the service response after a certain period of time, the front desk computer will prompt the relevant floor attendant to handle it in time through the intranet system, and the system will automatically cancel the call service.
2.4 Emergency alarm handling
Once an unexpected guest or an emergency occurs in the guest room, when the guest presses the alarm button, the system will immediately notify the security department and give an alarm by sound, chart and so on. Notify security to respond immediately. Hotel staff will use the key to unlock the room after entering it. This function can be used in combination with calling service.
2.5 Guest control in guest rooms
2.5. 1 separation control mode
The system also supports the independent control mode, that is, the reset switch is used and installed in the nearby operation part, and the design idea of controlling the strong current with weak current makes the operation of the guests safer.
General control
The main control function is convenient for guests to operate during sleep, and it is not necessary to turn off all the turned-on lighting devices one by one, just click to turn off the turned-off devices. Here, you can determine the equipment that should be shut down according to your requirements.
2.6 Plug-in card to take electrical appliances
The card-inserting and card-fetching device matched with the system has the function of door lock card identification, and is equipped with different reading and writing modules, which can identify various types of cards such as Mifiare one, Legic, em and TM. According to your needs, the card can be configured as a card with different levels of functions such as administrator, waiter and guest, so as to realize convenient and effective management.
Intelligentization and humanization are the characteristics of the system.
For example, we consider that guests can't see anything in the room after turning off the lights at night. At this time, if the guest wants to turn on the light, just press any key of the bed-controlled mobile phone and the necessary light will be turned on.
For another example, the system can operate with different permissions according to the type of card. For example, when the waiter card is inserted into the electricity extractor, all the lighting is turned on, and the TV set is effective for ten minutes, which is convenient for inspection.
Thanks to the technology of controlling strength with weakness, it is safer and more convenient for guests to operate. The security of the guest room is improved.
In a word, this guest room control system has the following functions:
1) lighting control
2) background music
3) Forced switching control of emergency broadcast
4) TV power switch control
5) "Do not disturb", "Please clean up immediately", "Please wait", "Emergency alarm", "Call service",
6) Air conditioning control (display and adjust room temperature and air conditioning wind speed)
7) "Plug in the card to get electricity" logo
8) Indoor "master control" function
9) Collection and transmission of guest room status data.
10) acceptance and execution of remote control signals.
1 1) energy-saving operation mode of the controller.
3, room management software function description
The guest room management software can cooperate with the guest room control system through the remote network to realize various functional requirements in the guest room. The following section is a description of the system * * * and collaboration.
3. 1 Remote air conditioning control
3. 1. 1 air conditioning control principle of standard room
The room control system has built-in temperature sensor and powerful CPU, which can collect the room temperature in real time, upload it to relevant workstations and servers through the network, and display it in real time at relevant workstations; Relevant information about workstation settings (including winter/summer mode switching, room insulation temperature setting, room state switching, etc.). ) can be automatically transmitted to the room control system, and the room air conditioner will run automatically. The system effectively solves the shortcomings that the air conditioner can't be networked with the system and can't send and receive information.
After the guest registers at the front desk, the front desk attendant will change the room status to "rental status", and the room air conditioner will automatically run at high speed, that is, "quick cooling or quick heating" mode.
After guests enter the room, they can set and control the air conditioner according to their own needs through the air conditioner control part after inserting the card.
3. 1.2 Software operation settings
Combined with relevant control equipment, the system can reasonably set the parameters of air conditioning operation mode according to the room state of the guest room, and detect and control the room temperature in real time through computer communication and room control network.
3. 1.2. 1 room air conditioning status display:
The system can detect and query the overtemperature in real time as needed. And give an alarm according to relevant settings.
3. 1.2.2 Air speed adjustment of room air conditioner:
According to the room status of the guest room, you can modify or query the running speed of the air conditioner.
3. 1.2.3 room air conditioning mode setting:
Quickly set the "cold/hot" mode conversion of air conditioner according to different seasons.
3. 1.2.4 Room air conditioning insulation temperature setting:
According to the menu prompt, it is convenient to set the insulation temperature of each room. The setting mode can be set completely, conditionally or individually for each room.
3. 1.3 guest operation
After the guest checks in (the guest room status changes to rental status), the guest completely operates the air conditioner switch to control the fan speed and set temperature, and the air conditioner will automatically operate according to the temperature and speed set by the guest. When the guest room temperature reaches the guest set temperature, the electric valve will automatically close and the fan will turn to low-grade operation. When the guest room temperature deviates from the guest set temperature, the electric valve will automatically open and the fan will automatically switch to the gear position before reaching the temperature.
The guest leaves the room temporarily (at this time, the room is in the "rental state"), and the air conditioner runs in the heat preservation state after the card is unplugged. The initial insulation temperature is 25℃, which can be set by the engineering workstation.
3.2 room door real-time monitoring
3.2. 1 control principle
The door magnetic switch is installed on the guest room door to monitor the door switch signal, which is processed by the control system and uploaded to the relevant workstations and servers through the network. If the guest does not close the door for more than 5- 10 minutes after entering the door (this parameter can be set in the service parameter menu), the relevant workstation will give an alarm in time, prompting the staff to check and respond in time. At the same time, the server will record the alarm status of the door for inquiry.
3.2.2 Software operation settings
Select parameter settings to set parameters related to the door. The system makes corresponding treatment according to the setting parameters and the actual situation of the door. The staff can know the switch of the room door through the system software.
3.3 Real-time monitoring of guest room status
3.3. 1 Is there real-time monitoring and information transmission in the guest room?
In this system, the power switch of card insertion monitors whether there is a card insertion, and the signal is processed by the centralized controller and uploaded to the workstation and server through the network, and displayed as an icon at the workstation.
Software operation settings:
Enter the server software, select parameter settings, and set the relevant parameters of the room. According to the set parameters and the actual situation of the card reader, the system makes corresponding treatment. The system also records the entry and exit of people in the room in detail, and can query the rooms with restrictions. You can query the room by selecting the menu "Room Management", "Room Work Record Query" and entering the room number.
3.3.2 "Clean Room" Function Realization and Information Transmission
Press the "Clean Room" button on the panel, and the LED indicator of the button will light up. At the same time, the "clean room" indicator light on the three-in-one display panel outside the door will light up. These information will be processed by the centralized controller and uploaded to various workstations and servers through the network, and the staff will handle the guests' requests in time according to the information displayed by the workstations.
If the waiter fails to respond to the service request within the specified time, the room service staff can inform the relevant waiter in time with the internal paging system, and the server will automatically record the response time for inquiry and service quality analysis.
Software operation settings: the operation method is basically the same as 3.3. 1.
3.3.3 "Do Not Disturb" Function Realization and Information Transmission
Press the "Do Not Disturb" button on the panel, the LED indicator on this button will light up, and the "Do Not Disturb" indicator on the three-in-one display panel outside the door will also light up. After the information is processed by the centralized controller, it will be uploaded to all workstations and servers through the network, and the staff will handle the guest's request in time according to the information displayed on the workstation.
Software operation settings: the operation method is basically the same as 3.3. 1.
Emergency alarm processing
Once an uninvited guest appears in the guest room, if the guest presses the alarm (or call) button, the system will immediately notify the relevant departments and send out sounds, charts and other prompts. The call alarm button can be installed in many places in the room. Pressing any one of them will sound an alarm. After the alarm, the information will be displayed in the security department and the floor workstation, and cannot be deleted casually.
3.4 Information exchange interface with other hotel management software
The guest room management software adopts SQL database, supports ODBC, can be friendly connected with other application software databases, can provide effective data for hotel management system, and accepts manual keyboard input of hotel management system data.
4. Description of network configuration
Our company's room control system adopts modular structure, and network connection can be flexibly realized only by adding the corresponding communication converter module. According to the characteristics of our products and your actual application requirements, we provide you with the most advanced, stable and reliable configuration scheme for you to choose from.
4. 1 TCP/IP network structure
TCP/IP communication network is adopted between the server and each communication terminal. TCP/IP is recognized as the most successful computer communication protocol, which is modified to meet the needs of national defense communication in the United States. All communication terminals can be connected to the network switch separately to complete the network connection.
4. For the topology of1.1TCP/IP network, please refer to the attached figure, drawing number WT-02.
As can be seen from the figure, the guest room control management system consists of two parts. The first part is the TCP/IP network transmission between the server and the floor switch, and the second part is the TCP/IP network transmission between the floor switch and the guest room controller terminals. TCP/IP has the ability to transmit data reliably, automatically detect and avoid network errors. By cascading switches, the number of communication terminals can be expanded indefinitely without affecting the communication quality.
4. 1.2 TCP/IP network hardware composition
4. 1.2. 1 According to the network topology diagram, the network hardware composition is shown in the following table:
Set the serial number bit for the standby name, size and quantity of the standby bill.
1 computer room server (or communication interface) 2 dual-machine hot backup.
Computer room 1 UPS power supply
3. The main communication switch (24 ports) 1 in the computer room should be selected only as required.
Select 4 computer room hubs (24 ports) 1 unit as required.
5 Computer room network storage 1 data storage
Room attendant computer on 6th floor 1/ building
The floor switch (24 ports) 1 desk/floor of the 7-floor service room shall be selected as required.
8 See the figure below for the configuration of room control system 1 suite/room.
9 front desk 1 front desk computers as required.
10 Housekeeping Computer 1 Set as required.
1 1 engineering department computer 1 as required.
12 housekeeping computer 1 as required.
4. 1.2.2 Description of main network hardware
1) server: for the safe and reliable operation of the system, the server adopts two hot backup machines, and one is used on demand. It is recommended to use IBM, DELL and other brand servers to install Windows2000 Server, SQL database and room management control system software.
2) Switch hub: 24-port 10/ 100M adaptive. DELL, D-LINK and other brands are recommended.
3) Computers: The computers of all departments and floors should be equipped with guest room management control system software, and the permissions should be configured according to different functions. For reliable operation, it is recommended to use computers of brands such as IBM and Dell.
4) UPS power supply: In order to prevent data loss caused by unexpected power failure, UPS uninterrupted power supply is used as backup power supply.
5) Universal communication switch: 24-port 10/ 100M adapter type is adopted, and brands such as DELL and D-LINK are recommended. It is the information transmission channel between the server and the floor switch.
6) Floor switch: 24-port 10/ 100M adaptive type is adopted, and brands such as DELL and D-LINK are recommended. It is the information transmission channel between the main communication switch and the communication terminals in each guest room.
4.1.3 Characteristics of TCP/IP network structure
Advantages of1.3.1TCP/IP network
1) TCP/IP is recognized as the most successful communication protocol with reliable data transmission.
2) The data transmission speed is fast, which meets the requirements of real-time control and monitoring.
3) The later maintenance is convenient and simple, and it is easy to find the faulty terminal.
4) After cascading switches, it can extend an infinite number of communication terminals and an infinite distance.
5) TCP/IP has the ability to automatically detect and avoid network errors.
6) TCP/IP protocol is mature, and its application is flexible and convenient.
4.1.3.2 Disadvantages of TCP/IP network
1) Separate wiring is required between each communication terminal and the switch.
4.1.4 Extended description of TCP/IP network structure
The scheme adopts TCP/IP structure and forms a set of independent running system through independent wiring. Its characteristics are safety, reliability and rapidity. However, according to the configuration of most hotel rooms at present, there are Ethernet access interfaces, so this scheme can change the wiring mode, use the internet interface of each room, install a small network switch in each room for line branching, and enjoy the ready-made lines and superior network switches for data transmission.
Although the above method saves the work of rewiring, it is easily affected by the transmission of other devices on the network when data is transmitted, because the busy network will lead to poor real-time performance. If a guest carries a virus when surfing the Internet, the network may be paralyzed and information cannot be transmitted. So we must weigh the advantages and disadvantages of this method. Considering the reliability and safety, * * * sharing line is not recommended, and a separate connection mode is recommended.
5, room management control software interface description
The design of guest room management control and interface display program software strives to be convenient, intuitive, vivid and easy to operate. Different functional departments can focus on controlling and displaying the content closest to their own functional work according to their work needs, and other contents can be viewed by clicking the icon. Some departments encrypt or block the control and display of certain status information for operating authority.
Server version control function: display all online workstations (IP), monitor the real-time status information of guest rooms synchronously with online workstations, set the startup information (database) of each workstation, set the rental status of guest rooms, set the permissions of each workstation, synchronize the system time of online workstations, control the remote air conditioning of guest rooms, clear the cleaning/calling status of guest rooms, automatically filter useless information, and generate printed reports immediately.
Users can select various functions through the menu and follow the prompts step by step to get corresponding information, complete corresponding settings and realize corresponding control. For example, to select the auxiliary decision-making function, select this menu.
By establishing a system: authorize each employee. The staff inquires or sets the working parameters of the system according to the authorization.
The system provides online help function to provide convenience for users.
This system was developed by Blank himself. To tell the truth, the products were made long ago, but because the domestic market was not good at that time, they were mainly sold abroad: India, Japan, Taiwan Province Province, Thailand, Hongkong, Russia and so on! ! You know, our company's reputation and reputation abroad are still good. Our name abroad is MINXON, and this system is developed by our company. Because our company specializes in hotel intelligent control system, our company should still be very authoritative in this respect! ! The operating system and PLC chip of industrial pole have strong stability and high reliability.
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