What is the responsibility of hotel internal security?

Hotel internal security is the security guard in the hotel, and it is mainly responsible for the following work:

1. Carry out the shift change before and after the daily shift, strictly observe the shift change system, listen carefully to the report of the shift change personnel, and check the shift log records. If there are unclear questions, ask them face to face and supplement the records before the shift change.

2. Pay attention to my appearance and appearance, and dress for work in strict accordance with the requirements of the hotel.

3. Check the indoor sanitation before shift, keep the indoor environment clean and tidy, and there is no floating dust on the instruments and ground.

4. When the monitoring personnel or building patrol guards find that a guest has been walking around the floor for a long time, staying in the corridor for a long time or knocking on the door, they will immediately go to the scene to check the situation, ask if the guest needs help, verify the situation and inform the monitoring room to monitor it. If any abnormality is found (such as sales promotion, confusion, etc.), it shall be handled in time and reported to the leader.

5. Assist the floor attendant to deal with the trouble caused by the drunken guests, and report immediately to take measures to prevent the guests from making trouble if they don't listen to dissuasion.

6. Cooperate with the waiter to deal with the items left by the guests, and the internal security personnel and the manager on duty in the lobby * * * will count them together, record the list of items and sign them separately, and report them to the department head.

7. Cooperate with the manager on duty in the lobby to deal with various emergencies.

8. When receiving the investigation report issued by the hotel management office, read its contents carefully first, and immediately send it to the relevant departments for investigation and control, and ask the recipient to sign the text, and the internal security personnel should keep a copy for filing.

9. Cooperate to deal with all kinds of emergencies in the floor and handle them in time according to the plan.

1. The internal reporting personnel patrol all areas of the hotel, and pay attention to the suspicious personnel and abnormal situations. Take corresponding measures and report in time if any abnormal situation is found, and patrol every hour is required. Make a good patrol record. Assist some work of public security organs.

11. All staff of the security department are full-time firefighters in the hotel, and they will obey the unified arrangement and scheduling of the department under any circumstances.