What is the responsibility of the hotel sales department?

Responsible for keeping in touch with customers, exploring potential customers, expanding the scope of the hotel market and providing services to customers.

Strictly abide by hotel rules and regulations.

Fully understand and master the hotel's management policy, price system and external sales system, and actively carry out external sales work.

Assist in handling the public relations affairs of the hotel, and establish and maintain good public relations with news media, relevant units and business departments.

Assist in the negotiation and reception of hotel meetings and team business, promote hotel rooms, catering, supporting facilities and services, and establish long-term good cooperative relations with important customers.

Assist the hotel to receive important guests.

Assist in the promotion of various large-scale activities in the hotel.

Understand the market information and competitors, make a forecast of the market prospect, and report to the superior supervisor and decision-making department in time, so that the decision-making layer can make accurate market judgment and decision.

Responsible for coordinating the relationship between hotel and customers.

Complete the visiting tasks and work assigned by superiors and departments on time and in quantity.

Under the leadership of the general manager, be fully responsible for the marketing department to ensure the normal operation of the department.

Formulate and organize the implementation of sales work plan, and supervise the marketing personnel to carry out market development.

Do a good job in the promotion of the hotel, establish a good corporate image for the hotel, make the guests know more about the hotel, win the trust and support of the guests, and create greater operating benefits for the hotel.