Traditional Culture Encyclopedia - Hotel franchise - What does the account manager of the hotel do?

What does the account manager of the hotel do?

The account manager is not only the representative of the relationship between the bank and its customers, but also the representative of the bank's external business. (Take the bank as an example) The responsibility of the account manager is to fully understand the customer's needs, market products and solicit business from them, and at the same time coordinate and organize all relevant departments and institutions of the whole bank to provide all-round financial services to customers, and establish and maintain long-term close contact with customers on the premise of actively preventing financial risks. Different units and companies have slightly different job contents.

First, the main work of the hotel account manager is as follows:

1, responsible for collecting information of city hotels and making development plans;

2. Visit the target hotels one by one to discuss cooperation matters;

3. Complete the hotel cooperation signing as planned and achieve the sales target;

4. Follow up the submission of relevant materials and documents after signing the contract of the hotel to ensure smooth connection with relevant departments;

5. Be responsible for training customers how to play the proud life marriage network and improve the cost performance of customers' input and output;

6. Be responsible for introducing the company's products and providing services to industry customers and major customers;

7. Understand customers' needs, and different customers make different plans to meet customers' purchasing needs;

8. Ensure the smooth progress of centralized procurement meetings and serve the consultation, demand and ordering of buyers;

9. Ensure the invitation and participation of high-quality buyers at the centralized procurement meeting;

10, connecting with customer procurement, warehouse management, finance and logistics to ensure smooth business and complete sales tasks;

1 1. Establish long-term good cooperative relations with customers and improve customer satisfaction;

12. Coordinate various resources and complete the transaction transformation from offline to online;

13. Complete other tasks assigned by the leaders.

Second, the hotel account manager's job requirements are as follows:

1, college degree or above, 1 year or above advertising sales experience in related industries is preferred;

2. Experience in group purchase sales or wedding sales is preferred;

3. Strong marketing planning skills and communication and negotiation skills;

4. Love the emerging media industry and have a keen sense of business;

5, serious and responsible work, hard-working, clear.