What are the main responsibilities of a hotel manager?

The hotel manager is mainly responsible for the operation and management of the hotel.

Hotel managers refer to professionals who have rich hotel management experience and professional knowledge and are engaged in the daily operation and management of hotels. The hotel manager is well aware of the hotel's various work processes, management processes, and work specifications. He has strong organizational, management and coordination capabilities, and the ability to respond to emergencies. The hotel manager is the daily manager of the hotel. The specific work content is as follows:

1. Formulate hotel business plans and operating policies, and organize their implementation after being determined by the group company or the board of directors.

2. Formulate and organize the implementation of market development plans, regularly analyze business management conditions and market development situations, conduct in-depth research on competitors' constantly changing competition strategies, and accurately grasp market dynamics.

3. Regularly analyze financial status and control various expense indicators and production service costs.

4. Review and issue documents issued in the name of the hotel.

5. Handle major emergencies in the hotel.

6. Preside over the hotel’s basic team building, standardize internal management, and formulate the hotel’s internal management organization setup plan and basic management system.

7. Decide on personnel transfers for middle and senior management positions, and supervise, guide, reward and punish the work of middle and senior management positions.

Professional requirements for hotel managers

Education and training: No academic qualifications required, or related majors in tourism, management, marketing, etc.

Work experience: More than three years of middle and senior hotel management experience. The higher the star rating of the hotel, the longer the work experience required; be familiar with the hotel’s various management workflows and management standards; have strong organizational and management skills , coordination ability; strong sense of responsibility and service awareness; high recognition of the company's corporate culture.