The advantages and disadvantages of merging the hotel reservation department and the switchboard

1. Benefits: The reservation department records guests' reservation requirements and completes daily reservation changes and cancellations. The reservation department and the guest service center are merged to save manpower and reduce costs.

2. Disadvantages: Random service is poor. The basic definition of a hotel (also known as a hotel, hotel, inn, hostel, business travel, inn, inn, hotel, hotel, etc. in China, and hotel in Malaysia, Singapore, etc.) is to provide safety and comfort, so that users can get a short-term rest. A commercial establishment that provides a sleeping space or a sleeping space provides guests with a place to sleep and eat.