Traditional Culture Encyclopedia - Hotel franchise - Is it reasonable for the hotel to charge for going to the toilet?
Is it reasonable for the hotel to charge for going to the toilet?
First of all, we need to make it clear that according to the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, consumers should enjoy the basic rights such as the right to know, the right to choose independently, the right to fair trade and the right to safety when purchasing goods or receiving services. Therefore, if the hotel charges the guests for using the bathroom, it should clearly inform them when they check in, and the charging standard should be fair and reasonable.
Secondly, for some high-end hotels or villa hotels, because the services they provide are more comprehensive and meticulous, customers may be charged a certain amount of bathroom use fees. But this needs to be clearly stated in the hotel check-in agreement, and the charging standard should match the services provided.
Finally, for some budget hotels or ordinary hotels, because the services they provide are relatively simple, they generally do not charge customers for the use of toilets.
To sum up:
Whether the hotel charges for going to the toilet is reasonable needs to be judged according to the specific situation. If the hotel charges the guests for using the bathroom, it should clearly inform them when they check in, and the charging standard should be fair and reasonable. At the same time, hotels should also abide by relevant laws and regulations and industry regulations to protect the legitimate rights and interests of guests.
Legal basis:
Article 9 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests stipulates: "Consumers enjoy basic rights such as the right to know, the right to choose independently, the right to fair trade and the right to safety."
Article 13 of the Price Law of People's Republic of China (PRC) stipulates: "When selling, buying goods and providing services, business operators shall clearly mark the price according to the provisions of the competent pricing department of the government, indicating the name, place of origin, specifications, grade, pricing unit, price or service items, charging standards and other relevant information."
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