Ctrip responded to "privately raising house prices": system failure

Ctrip responded to "privately raising house prices": system failure.

On September 26th, 2023, some netizens posted videos on social platforms, claiming that their B&B hotel was adjusted privately by Ctrip during the National Day holiday. It is reported that the price of Su Min National Day holiday is the same as usual. During the National Day, the price on the platform was not changed by myself. In order to avoid misunderstanding, all room reservations on Ctrip platform have been closed.

Ctrip's customer service staff replied that after watching the relevant videos, it is not easy to make judgments based on short videos at present, and it will be reported to the complaint department for verification and handling. He also said that he would not raise prices for businesses inexplicably and then earn the difference in the middle. Only after the landlord adjusts the price in the background will the house price be raised. The platform has discounts related to the National Day promotion, but the price has also been lowered and will not be raised. Subsequently, Ctrip responded that the incident of "privately raising house prices" was a system failure.

Ctrip big data is cooked.

As early as 20 19, some netizens broke the news that Ctrip's big data was cooked, saying that the ticket they just bought had been reduced in price. Ctrip explained it as a temporary price adjustment, and the user responded that the ticket price did not fluctuate during the same period, so Ctrip initially explained it as a system failure and apologized for it.

Users were outraged and broke the news of Ctrip's price differentiation management, pointing out that this price differentiation is essentially the strangulation of big data, and the prices displayed in the same place, the same network, the same link, different mobile phones or different accounts are really jaw-dropping. The flexible use of big data has become one of the necessary skills of many Internet companies, which is really ironic.

The above contents refer to Baidu Encyclopedia-Ctrip