Summary of restaurant manager's work

The writing method of restaurant manager's work summary;

1 and xxxx work review;

Over the past year, we have mainly done the following work:

First of all, sign in and sign out, check the statistical records every month, and punish the employees who are late, leave early and absent from work to ensure the normal working hours of the hotel.

Strengthen management, improve management level and enrich management team.

Establish attendance system, regular meeting system and work record system, and improve the supervision mechanism.

2. I deeply feel my own shortcomings in my work, and I will work hard in these aspects in the future:

Keep learning, improve yourself, and strengthen the study of sales business knowledge and all aspects of knowledge.

While doing this position well, we will continue to develop new customer groups.

Do a good job in maintaining and communicating with internal customers.

Arrange marketing work in a planned way.

Do a good job in customer statistics, constantly strengthen contact, and handle customer complaints and feedback information.

Work closely with the hotel sales department to receive meals and reception services.

3. Work plan for 3.XXXX year:

Establish a monthly quality inspection mechanism and publish the monthly quality status of each department.

Take the VIP room as the platform, create service highlights and establish a high-quality service window.

Adjust the training direction and build a learning team.