As the foreman of Hailan House, how to be a good assistant to the store manager?

The foreman, as the name suggests, is responsible for the work of the entire class. It can be said that his responsibilities are relatively simple, but don't underestimate this "head and tail" officer. It takes a lot of effort to do it well.

First of all, when you are promoted from a waiter to a foreman, you must complete the role change quickly. I am no longer a waiter. When facing my former colleagues, I must understand that my responsibilities and obligations are heavier. I must have the courage to face difficulties at work and strive to practice my own behavior, be honest, and be fair and honest. The so-called practice is to set a good example and take the lead. When it comes to their own work, employees should be able to do it if they don't know how to do it, and they should be better if they can do it. At the same time, when faced with some urgent, difficult, dangerous, and heavy tasks, we must take the lead, and employees must first do what they are required to do themselves, and do it better. There is an old Chinese saying that goes, "Don't do to others what you don't want others to do to you." Foremen should keep this in mind when it comes to employee labor discipline, etiquette, and other aspects. The so-called "honest person" refers to this. He does not pay attention to his own labor discipline on a daily basis, is often late for work, leaves early after get off work, and is indifferent to the guests. How can such a foreman ask his subordinates? Nothing in this world is absolutely fair, but we should have a fair heart in everything we do. Interactions in daily life naturally create some distance between people. If she is just on good terms with you, or often invites you to go shopping or have late-night snacks, take care of her at work. If just because she has a bad temper and no one dares to mess with her, just let her do whatever she wants, how can such management convince the public? Prestige is established bit by bit by oneself. Employees do not have to obey you once you are appointed. Only by quickly adapting to role changes and setting a good example can you initially become a qualified foreman. After you become a basically qualified foreman, you should work hard to a higher level. How to be an outstanding foreman? Strengthen communication, including with your subordinates, superiors and peers. Good communication can get twice the result with half the effort. It can also be said to be a shortcut to becoming an excellent foreman.

When you face your subordinates, you must listen patiently to the voices of your employees, understand their thoughts, and try your best to solve their problems; when you face your superiors, you must understand the leader's intentions and work in as much detail as possible ideas, and implement the matters assigned by superiors, follow up and report; when you face other departments or employees at the same level, you must maintain a humble attitude, proceed from the overall situation, and everything is based on customer service, less Be individualistic and have a more overall view, putting "everyone" first and then "small families". If we always maintain a normal mind, pay attention to strengthening communication at ordinary times, and strive to avoid problems overnight, this will reduce many unnecessary conflicts and barriers. In this way, our operations will be smoother and our efficiency will be higher; in the end, you and your team will enter the fast lane of healthy development together with the hotel.