Traditional Culture Encyclopedia - Hotel franchise - What should the hotel personnel management system include?
What should the hotel personnel management system include?
Responsibilities of the administrative personnel manager
Job Title: Administrative Personnel Manager
Direct superior: general manager
Direct subordinates: clerks, administrative assistants, personnel assistants, etc.
Main responsibilities:
I. Administrative aspects:
1. Assist the general manager to comprehensively coordinate the work of various departments and handle daily affairs;
2. Assist to participate in and draft the company's development plan, prepare the annual business plan, and decompose the work objectives of each stage;
3. Responsible for the annual comprehensive information of the head office, and organize the drafting of the company's comprehensive work plan, summary, report, instructions and other documents;
4. Be responsible for drafting, revising and compiling general rules and regulations of the company, and assist in drafting, discussing and revising special standards and management systems; Track, inspect and supervise the important matters in the documents to promote the management of the company;
5. Collect and understand the work trends of various departments, master the main activities of the whole company, and prepare the company's annual memorabilia;
6. Be responsible for convening company office meetings and other related meetings, keeping meeting minutes, writing meeting minutes as needed, tracking, checking and supervising the implementation of the meeting;
7, supervise the implementation of rules and regulations and labor discipline, deal with employee rewards and punishments. Conduct regular and irregular inspections on the labor, health and safety of each post and its place;
8. Be responsible for the reception arrangement of the company's guests, organize and coordinate the company's annual meeting and staff activities, and carry out annual general evaluation and commendation activities;
9. Be responsible for sending and receiving, registering, transferring and filing documents inside and outside the company;
10, responsible for the management of office supplies;
1 1, responsible for the planning and organization of employee activities;
12, responsible for the file management of the company;
13, strengthen coordination among departments and do a good job in promoting mutual unity;
Second, the personnel:
1. Be responsible for the planning of the company's human resources work, and establish and implement personnel procedures or rules and regulations such as recruitment, training, attendance and labor discipline;
2. Be responsible for formulating and improving the company's post setting, coordinating all departments of the company to effectively develop and utilize manpower to meet the company's management needs;
3. According to the existing knitting and business development needs, coordinate and count the recruitment needs of various departments, prepare annual/monthly recruitment plans, and implement them after approval;
4. Do a good job description of each post, and make corresponding modifications according to the company's post adjustment team to ensure that the job description is consistent with the actual situation;
5. Be responsible for handling the entry formalities, managing and keeping personnel files, and signing employment contracts;
6. Establish and update employee files in time, and make annual/monthly turnover statistics (including resignation, employment, promotion, transfer and demotion, etc.). )
7. Formulate training plans and training programs of the company and all departments, and implement them after approval;
8. Conduct training and assessment for employees during the probation period, and suggest departments to employ them according to the training and assessment results;
9. Responsible for formulating departmental salary system and scheme, and establishing effective incentive and restraint mechanism;
10, formulate performance appraisal policies, organize the implementation of performance management, supervise and control the performance appraisal process of all departments, solve problems in time, implement the performance appraisal system and continuously improve the performance management system;
1 1. Be responsible for reviewing and reporting procedures such as employee grading, promotion, salary increase, rewards and punishments, internal deployment, transfer-in, transfer-out and dismissal;
12, do a good job of employee attendance statistics, and be responsible for overtime approval.
13, responsible for employee welfare, social insurance and labor annual inspection;
14, cooperate with other departments to do a good job of employees' ideological work, accept and solve employees' complaints and labor disputes in time;
15, presided over the regular meeting of the department, arranged, inspected and summarized the work, organized the business study of the department staff, improved the management level and business skills, and ensured that all tasks could be completed on time;
16, other emergency treatment and work assigned by leaders.
Responsibilities of administrative personnel assistant
1, responsible for the recruitment, appointment, reception and interview of candidates;
2. Handle the employee's entry formalities, sign, renew and manage the employee's labor contract;
3. Establishment and management of employee files within the company;
4, responsible for coordination with other departments, completes the information upload and release;
5. Be responsible for the administration and logistics related work of all departments of the company;
6, responsible for attendance and salary performance accounting;
7, responsible for some daily administrative affairs, cooperate with the superior to do a good job of administrative personnel;
8. Be responsible for formulating and supervising the implementation of enterprise management rules and regulations, administrative personnel management system, workflow and performance appraisal system;
9. Responsible for organizing corporate culture construction, including company celebration, annual meeting arrangement, meeting organization, cultural and sports activities arrangement, etc.
10, assist superiors to formulate job descriptions of various departments, and supervise their implementation after approval;
1 1. Assist superiors to make employee training plans, including new employee training and training plans for all employees;
12, responsible for training new employees on enterprise system and culture, and establishing corporate image;
13, responsible for assisting the recruitment of personnel in various departments, including recruitment process, interview records, screening and recommendation;
14, formulate the promotion and demotion strategy, and supervise the implementation after approval;
15, formulate salary increase and decrease strategy, and supervise the implementation after approval;
16, responsible for the aftermath of resigned employees, including office supplies, keys, attendance accounting, resignation certificate, contract termination, etc.
17, responsible for the management of labor contracts, confidentiality agreements, house lease agreements and various personnel administrative documents;
18, assist all departments to make holiday work arrangements, including duty arrangement, door and window inspection, computer power failure, etc.
19, responsible for the management of enterprise asset allocation (including office equipment and office supplies), including inventory, maintenance and registration;
20. Handling of other emergencies.
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