Traditional Culture Encyclopedia - Hotel franchise - Apply for hotel reserve management cadres

Apply for hotel reserve management cadres

First of all, let me analyze the main departments of the hotel with you:

1. Front desk: including reception, reservation, luggage (male), switchboard (female), business center, inquiry (entrusted agent), etc.

Benefits: There is a lot of room for promotion, especially in the reception group. Because it is mainly to serve guests and deal with different guests and emergencies, it will be more easily reused by superiors, provided that you are excellent in English and all aspects. But if we start from a high-star hotel, even if it is not reused in the original unit, it will develop well in a low-star hotel.

Disadvantages: it is very tiring to work overtime and stand and serve, but in fact, as long as you have perseverance, this bitterness is not a disadvantage.

2, housekeeper: To put it bluntly, it is to do cleaning, or to take care of greening. Then think about it yourself.

3. Guest room: The main job is to clean the room. Although it is an important department of the hotel, there is not enough room for improvement for the front desk.

4. Sales department: sales rooms, restaurants and conference rooms. Because the sales department has a wide range of people, you can know people in different fields, lay a foundation for future development, and learn ways and means to treat people, which is beneficial and harmless.

5.PR: It's similar in nature to the sales department, but a little more is to improve the relationship between relevant units, governments and enterprises.

6. Catering Department: It is the reception department. There are two departments, Chinese food and western food. It is also an important department of the hotel and divided into many small groups, such as floors, kitchens, banquets and so on.

Second: You said you were in charge of the party and the company reception. It should be the banquet department or sales department of the restaurant.

Third, sales public relations will definitely exist in every enterprise and it is a very important department. Because your enterprise wants to develop, it is necessary to constantly maintain old customers and open up new customers. This department is such a job.

Fourthly, if you don't want to take a stressful job, I suggest you start with the front desk department. With your ability, I think you can be a department manager (front desk supervisor or assistant manager) in a year or two, but you must do it with your heart (premise). After you can bear certain pressure, you will want to jump higher. Sales department is a good choice. If you don't want to do sales, you should stay in the original department, and there should be a lot of room for development.

Finally, here is only a brief description of some contents, and there may be many places that are not in place. If you need any help, you can discuss it.