Traditional Culture Encyclopedia - Hotel franchise - What did the general manager of the hotel say on the first day? Give a specific answer, just say what you want to say. Don't talk to me about routines.
What did the general manager of the hotel say on the first day? Give a specific answer, just say what you want to say. Don't talk to me about routines.
Hello, everyone, I'm XXX, the new manager sent by the company. Let's introduce ourselves briefly first. I haven't been to a hotel, two don't know about hotels, and three have stayed in hotels, but that doesn't mean I can't manage hotels well. I'm here to find problems and solve them, so my main job in the near future is to understand them. Please don't worry. I'm not here to shuffle the cards, I'm here to help you better. Let everyone and the hotel have a better platform to develop, no matter how to stay here in the future. Since you have chosen the hotel industry, you should do a good job and give yourself a good career development. How can I have a good career development? You must fully understand the hotel industry. Now, the hotel has encountered some problems. I think everyone knows this hotel better than I do. They are old masters. I hope everyone can help me solve these problems in the future. I hope everyone will calm down, continue their previous work and do a good job of employees' mentality. I also hope that what I just said can be correctly understood and conveyed to employees. The department under your jurisdiction hopes that there will be no big fluctuations during this period. I won't say how to do it. You are more professional than me. I will implement the specific matters of future meetings one by one. Ok, that's all I have to say first, thank you!
What I said above has several advantages:
1, stabilize everyone's mentality, don't get me wrong in the future, at least you can't quit a lot when you first come, and you will die if you quit too much!
2. Let them understand your speech correctly and convey it, that is to say, tell them to go back and comfort their employees not to resign a lot. No matter how you solve it yourself, you will understand the pressure better by transferring these problems to their department heads. If employees resign, it is the responsibility of the department heads, and your pressure will be much less.
Now remember to tell the truth and don't pretend to know everything, because they are much more professional than you. If they find out later, they will look down on you and your prestige will be damaged. When I come up, I keep a low profile and associate with them with the attitude of learning from the younger generation. First, you will attract affinity. Then, you can slowly build your own team and lay a solid foundation. Who do you want to leave? It's a simple matter.
A little advice. I'm the boss. I hope I can help you.
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