Wonderful speech on smiling service in front office of hotel

Smile is a magic key, which can open the secluded palace of the soul. Its light shines on everything around and adds warmth to the surrounding atmosphere. Smiling can make strangers feel kind, make friends feel comfort and make relatives feel happy. Smile is a symbol of kindness, a source of happiness and a medium to get close to customers. Smiling will make people feel approachable and make customers feel at home.

In today's fierce competition in the hotel industry, smiling service is a sincere exposure of one's heart, a manifestation of one's own cultural quality and courtesy, and a manifestation of respect and enthusiasm for guests. It can not only produce good economic benefits, but also create priceless social benefits. Keep smiling, you can adjust your mood; Can eliminate barriers; Can be rewarded; It is also good for physical and mental health.

A kind smile can shorten the distance between guests and us, and guests will trust and agree with us. A kind smile can bring goodwill to our customers and win their respect for us.

I remember once reading a report on the Internet that an old lady in America bought a lot of things and met the owner of a grocery store. The old lady said, "I haven't been to your store for 12 years. 12 years ago, I went shopping in your store every week. However, one day, a clerk's attitude was really bad, so I went to other stores to purchase goods ... "After listening to this, the boss apologized quickly. After the old lady left, the boss calculated an account: if the old lady spends $25 a week in the store, then 12 is 15600. This is simply because of the lack of

A smile is gone. This shows the importance of smiling. Attitude is very important for the service industry. Service attitude determines service quality and directly affects the interests of enterprises. Smiling service is actually an attitude of enterprise employees to serve customers wholeheartedly. If all employees of the enterprise can have this attitude, the value it creates for the enterprise will be amazing.

Services are everywhere, services are everywhere. We should not only serve our guests, but also our hotel, our colleagues and everyone who needs our service. Let service become a habit and an indispensable part of our life.

In the service industry, smiling is an important action that cannot be ignored. Smiling can shorten the distance between people. First, it can

Now you are friendly; Secondly, you can show that you are willing to serve customers; Can reflect the customer first, so that guests feel at home. Although smile is the primary factor to determine the quality of service, you must be familiar with your business in order to satisfy your guests.

Smile is a kind of light, an attraction and a kind of motivation. It makes strangers feel kind, makes friends feel comfort, makes relatives feel happy and makes them full of confidence.

Smiling delights the soul. A proper smile is both subtle and vivid, simple and rich, both polite and heartfelt. Smile service, starting from me, let the beautiful smile cross the barriers between people, follow the pace of Yang Xin's progress and move towards a brilliant tomorrow together!