What do you think of the phenomenon of high-priced claims in the hotel industry?

Now hotel services seem to be more and more comprehensive and the conditions are getting better and better. In fact, there are many problems. Some hotels seem to have improved their hardware and equipment, but the service quality of people in these hotels has really declined seriously. Many people who have stayed in hotels have a lot of opinions about the services of some hotels, especially the regulations in some hotels, which are even more incomprehensible or suspected of bullying the people.

Recently, the high price claim in the hotel industry has been discussed again. In fact, I have raised this issue long ago. I think this kind of pricing is very unreasonable, and it is also an act of disrespect for guests, which is fraudulent. This attitude of the hotel is that it doesn't have a good grasp of its own positioning, and it doesn't know that it is serving customers, and it doesn't know that it should pay attention to its image and reputation.

When hotels claim for high prices, they are only interested in the benefits. In fact, hotels can buy some daily necessities without spending a few dollars, but if the guests break them, they can ask for ten times or even dozens of times the price, which shows that the hotel's industry norms are not perfect at all, and the hotel's professional ethics are blank at all, so they can do such things because they are not bound by industry norms.

The current hotel management and supervision mechanism in China has not played a role. Many hotels will not be punished for service quality problems. At least, in some cities, we can't see any regulatory agencies to conduct timely inspections. For this reason, hotels without effective supervision can naturally do anything, because they are not bound by any laws and regulations and have no specific management department to inspect and manage them.

For the chaos in hotels, the state should issue detailed hotel management rules and regulations, and deal with the violations and illegal acts of hotels. Although there are hotel management regulations, the overall development of hotels has not kept up, so the state should re-formulate hotel management rules and regulations, so as to put an end to the phenomenon of high-priced hotel claims.