A letter of praise from a guest to the hotel

The basic definition of a hotel (also known as a hotel, a hotel, a hotel, a hostel, a business trip, an inn, or an inn) is a commercial institution that provides a safe and comfortable space for users to have a short-term rest or sleep. . Below are the letters of commendation written by guests to the hotel that I have compiled for you. You are welcome to learn from them and refer to them. I hope it will be helpful to you.

Letter of commendation written by the guest to the hotel 1

Lin Meili:

Through what channels did yesterday the guest Mr. XX praise the hotel reception staff for their service? Definitely, special appreciation for your warm reception and thoughtful service.

At the beginning of the hotel's opening, the hotel has a large passenger flow, which is a huge challenge for all hotel employees, especially the front-line department and front office.

In the face of challenges, you not only ensure the quality of work, but also greet guests with a smile, which is indeed great. Your efforts are valuable. It not only adds wonderful memories to the guest's trip, but also leaves a good impression on the guest and affirms the hotel.

Thank you for your excellent service. I hope you will continue to work hard to make every guest happy to check in and leave the hotel satisfied.

Sincerely,

Salute!

Letter of commendation from guests to the hotel 2

Leaders of Hanting Hotel:

< p> Hello! I am a guest in room 8203. During my stay in the hotel, I felt the warm, kind and thoughtful service of your hotel staff, which made us feel as warm as family in the cold winter. Special thanks to the staff responsible for the cleaning of room 8203. They clean the room for us seriously and carefully every time. When the weather gets colder, they take the initiative to replace the thick quilts for us. There are not enough clothes drying racks. They take the initiative to give us their own clothes racks. The door card was broken. We took the initiative to contact the engineer to repair it and provided us with a lot of help. I hope that the leaders of your hotel can praise her and express gratitude again!

December 12, 20__

Letter of commendation written by the guest to the hotel 3

Dear Mr. General Manager:

I stayed in your hotel for two nights and I have a deep understanding of the hotel’s advanced hardware and excellent software. I would like to express my gratitude to you!

We are from Futian, Suzhou I am a business customer of Metal Co., Ltd. I was not able to go out because I felt unwell last night. When the floor attendant of your store came in to deliver the newspaper, she found me lying on the bed. She kindly asked me what had happened, so I told her about my discomfort. Explanation. Not long after, another young waiter from the guest room came. She poured me a glass of honey water (honey), helped me drink it, brought some apples from your place, and told me some things I should pay attention to. Factors that may cause physical discomfort, and arranged for me to lie down before leaving gently!

For us business travelers who often go out, this is the first time that you have encountered such subtle services in your store. , after all, business trips across the country and even around the world are commonplace for us, and the hotel’s efforts in software are also reflected in this matter. Here, I would like to express my gratitude to you, Mr. General Manager! And please also tell me about that. Thanks to the two waitresses!

I believe that maybe I will stay in the hotel again next month, and wish the hotel career a prosperous future!!

Sincerely,

Salute!

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Letter of commendation written by the guest to the hotel 4

____× Hotel person in charge:

Hello!

First of all, I would like to thank ______× Salute for cultivating such conscientious and responsible high-quality employees as __×! I am ___ and the (person in charge) of ____.

Our bank will hold an important meeting and event at your hotel on __×month____. This event is of great significance to our bank. The guests who are arranged to stay at the hotel are all __ members, so __×The leadership attaches great importance to it. The entire event was received by the hotel's manager __× in the early stage, and all details in the later stage were personally coordinated and implemented by manager __×. In response to the activities of this __ meeting, our bank has 5 departments in charge of housing, catering, conferences, exhibitions, gifts and other details. Because a colleague suddenly fell ill in the middle, there were some discrepancies in the handover, and changes were inevitable. .

On November 12th (Sunday) ____ came to the hotel at 7 o'clock in the morning and communicated with the heads of our five departments by herself. She responded to our detailed issues such as room requirements and meeting adjustments. They all showed professional and efficient coordination and solution capabilities. They provided us with good services carefully and enthusiastically in every detail, and there was no time to eat at noon or night. On the night of November 12th, Manager Wang Siqi worked like our staff until the early morning. I left work after making sure everything was correct at 2 o'clock. We were very touched by Manager __×’s high-quality service attitude and conscientious spirit.

The Hankou Bank Conference and Events Office hereby expresses its sincere gratitude for its serious and professional work attitude, noble quality and efficient and professional solution capabilities! We are very happy that your hotel can cultivate and educate such good employees. And I wish your hotel will achieve greater success in future work!

I hope that __× hotel can give praise in public to show encouragement.

Sincerely,

Salute!

Letter of commendation from the guest to the hotel 5

I am a __ hotel member, __x, member number :__x, I checked into the __ Hotel Changyang on __ month __, year __, and checked out on October 25. I accidentally lost a small yellow nylon bag containing __x0 yuan in euros. At that time, the hotel employee was checking out When I checked in, I mentioned to me that because my father was seriously ill at the time, I rushed to the hospital and thought it was not mine. Later, I found out on the 26th that when I arrived at the hotel, the hotel general manager took me to the local area with me in a responsible manner and very seriously. The police station handled the matter and returned the money to me in full. I have great respect for the responsible attitude of all the employees of this hotel and the spirit of the employees of your hotel in handling this matter.

< p> At the same time, I will always choose to stay at GreenTree Inn in China in the future. At the same time, I will publicize the noble service spirit of your hotel staff to the people around me, so that they can also stay at GreenTree Inn and experience it. The service of Guiglin Hotel.

Thank you very much, best wishes!

__year__month__day

Letter of praise written by the guest to the hotel 6

We are two old people who stayed in Room 360 on October 27, 20__. During our stay here, our service staff Zhou Heyong, Wen Chunli and other waiters treated me like family. I am very grateful for your warm service, especially Comrade Zhou Heyong who saw that my suitcase was broken and enthusiastically invited maintenance personnel to help me repair the suitcase. We sincerely appreciate it and thank you all for your high-quality service. Hotel guest Mr. Lu and Ms. Zhang October 29, 20__

Letter of commendation written by the guest to the hotel 7

__x All employees have smiled at me since we checked in on November 7 And inclusive care. Tolerate my little temper and troubles big and small. I am especially grateful to the staff and managers at the lobby concierge who were on duty at various times. I was very touched by their actions. There is also the lovely elder sister who cleans and tidies my room every day. Her smile makes me feel the warmth of a family member. And to all the staff at Westin, thank you! Although I don’t know your names, I really appreciate your care. Thank you Westin! Hotel guest November 13, 20__

Letter of praise from guest to the hotel 8

__x:

Hello:

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I am writing this thank you letter with gratitude to the front desk manager Cheng Zongqi. I went to Shanghai for a meeting. I checked into your hotel on October 24, 20__ and checked out on the 25th. Before leaving, I left the Thuja bracelet in the hotel. When I called the front desk of the hotel on the 26th, it was Manager Cheng Zongqi who answered the phone.

After explaining the situation, he communicated with various departments of the hotel to find out. His attitude was very friendly, very serious and responsible. Write me back soon and find the bracelet. They also sent me express delivery to Beijing.

This kind of behavior of picking up money without knowing anything fully reflects your noble character and good social ethics. Write a letter to express your praise.

Thank you!

__x

October 26, 20__

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