How to become a senior hotel manager

Due to the reform and opening up and the development of market economy in China, tourism has also made brilliant achievements that attract worldwide attention, and has become a powerful industry with great vitality and vigor in the national economy.

In the tourism industry, the development of hotels is the most concerned. Like Shangri-La, Hilton, Holiday Inn, etc. They are one of the best hotels in the world and it is the dream of all hotel management students to work in such hotels. As a student studying tourism management, I take this as my goal and constantly enrich myself.

To be an excellent hotel senior manager, you must have rich professional knowledge. The competition between modern enterprises is, in the final analysis, the competition for talents. Paying attention to the development and management of human resources and realizing the sustainable development of enterprises have become the business philosophy respected by the business community. Therefore, having the necessary professional knowledge is the first priority.

Foreign languages have become an indispensable tool in today's society. Mastering several foreign languages at the same time will make you more popular in job hunting. Especially in hotels, there are many opportunities to meet foreign guests. Knowing a foreign language can facilitate communication with guests, understand their needs and serve them better.

Patience as a service industry, this is indispensable. In case of troublesome situations, such as difficult guests, you must listen to the complaints of the guests patiently and explain the hotel regulations or compensation patiently.

Team spirit. As a manager, you should unite your subordinates, communicate with them more and listen to their opinions. Every * * * contributes to the development of the hotel.

Generally speaking, the necessary qualities to become a senior manager are: willingness to sacrifice immediate interests in exchange for long-term goals and success;

Not afraid of setbacks, still work actively when frustrated;

Persevere in spite of many obstacles;

Have the ability to objectively check their own views;

Strong enterprising spirit;

Unwilling to be bound by traditional habits and environment, not satisfied with the status quo;

A wide range of interests;

Dare to admit mistakes and learn from experienced people;

I always feel that I still have untapped potential;

Be strict with yourself and be lenient with others;

Not afraid to expose their ignorance; Like adventure; Even if you encounter a series of failures, you still believe in your ability;

Zhou Hongyi and Song are both senior management experts in China hotel industry, and their experiences make many people envy and yearn for them. Therefore, I think we should read more books of experts to understand their views on hotel management and improve our understanding.

Hotel executives mean high salary and high social status, and they have more opportunities to meet foreign celebrities than others, which is of great help to broaden their horizons. There are new challenges every day, growing up in the challenges and enjoying the fun of work. Appreciate life in management, know how to get along, and get along well with colleagues.

Society is another university, with more intense competition and more interesting life.

It is not enough to be a senior manager. In the future, we will face greater difficulties and challenges and learn more.