Why are there no hourly rooms in five-star hotels?

Both high-star hotels and business express hotels have hourly rooms. Because it is one of the important means of hotel income and an effective supplement to hotel income management. As long as conditions permit, the hotel will provide more or less such service products according to factors such as occupancy rate and arrival time of off-season guests.

The front desk says there is no hourly room, which is generally divided into the following situations:

First, the hotel business is good, and it is really impossible to provide full seats;

Second, it is not in the hourly room time, or beyond the hourly room time;

Thirdly, the receptionist uses sales strategies and skills to promote high-priced rooms first, and then retain guests to provide hourly rooms when necessary;

Fourth, due to objective reasons such as the hygienist not cleaning after work and insufficient preparation of materials such as linen, it is impossible to provide hourly rooms.

How to crack the hotel front desk saying there is no hourly room?

First, telephone inquiries. Call the hotel front desk directly and book an hourly room. Since the two sides have never met each other, they just communicate by phone, and the hotel front desk will usually tell us whether there is an hourly room.

Second, go alone. First go to the hotel front desk to make a reservation and register, then let colleagues go in for registration or tell them the room number and go in directly.

Third, dress normally and behave appropriately. Don't dress up as a rich man or a rich man; In front of the receptionist, the two should not be too close and offensive; Communicate with the receptionist, be polite and modest, and don't be rude.

Fourth, grasp the seller's psychology and do the opposite. In the final analysis, there is a buying and selling relationship between guests and hotels, and the hourly room is a commodity traded by both parties. When the hotel does not provide you with an hourly room, but sells a high-priced room, you can flatly refuse, so that you can first ensure that you are not slaughtered; Secondly, having mastered the initiative, the receptionist really wants to facilitate this transaction, because the sales of hotel front desk guests, including the sale of hourly rooms, generally have incentives such as sales commission, but the commission bonus of hourly rooms is less than other types of room products, so the receptionist is more willing to sell high-priced rooms than hourly rooms to maximize the income of hotels and individuals; Third, accurately grasp the Hawking psychology of the hotel front desk staff, and do the opposite: when making sure that the hotel has an hourly room, you should clearly show the attitude of leaving without an hourly room, so that even if you really take your colleagues out of the hotel for a few steps, the other party may compromise, so please stay and make a deal with you. This is also the last resort you can use (including bargaining with the hotel front desk about daily reservations, which is often applicable).