Basic workflow of hotel cashier

The basic workflow of this kind of staff covers a series of financial processing links from check-in to check-out.

The cashier needs to check in at the front desk, ask and confirm the payment method of the guest, collect the deposit or swipe the card, and issue the corresponding receipt. During the guest's check-in, the cashier is also responsible for handling the guest's various consumption entries and printing out the bill for the guest to check. When the guest is ready to leave the hotel, the cashier will go through the checkout procedures, including checking the room rate and other expenses to ensure that the bill is accurate. For the guests on hold, the cashier needs to go through the suspension procedures and keep the relevant credentials properly.

The cashier is also responsible for counting and keeping the turnover of each collection point of the hotel to ensure the accuracy and safety of financial data. In the process of work, cashiers should strictly abide by financial discipline, be careful and patient, and provide efficient and high-quality services for guests.