What experiences have you had in "details determine success or failure"?

Eight classic examples where details determine success or failure

1. The girl who washes the toilet

A girl worked as a waiter at the Imperial Hotel in Tokyo. This was her first experience in the world. first job. But she never expected that her boss would arrange for her to wash the toilet! Her boss has very high requirements for the quality of her work: she must make the toilet as clean as new! what to do? Do you want to accept this job? Or find another career?

An ancestor saw her hesitant attitude and quietly set an example for her. When he cleaned the toilet and it was as clean as new, he actually scooped a bowl of water from it and drank it. ! Her ancestors' attitude towards work made her understand what work is and what responsibility is. From then on, she took the first step in her career and embarked on the road to success.

After that, in order to test her self-confidence, to confirm the quality of her work, and to strengthen her dedication, Noda Seiko drank the water in the toilet she scrubbed many times. In 1987, Noda Seiko was elected as a member of the Gifu County Council, becoming the youngest county councilor at the time. In July 1998, he served as the postal minister of the first Obuchi Keizo cabinet, making him the youngest cabinet member in Japan.

2. Zong Qinghou - How many teeth does a mineral water bottle cap have?

Although we often drink mineral water, you won’t care that the bottle of mineral water you just unscrewed has a few teeth on the bottle cap. If I asked you this question, you would definitely scoff because it is so nonsensical.

A TV station conducted a character interview, and the guest was Zong Qinghou. Not many people know Zong Qinghou, but almost no one has not drank his product - Wahaha. This native of Hangzhou, who started his business at the age of 42, has been a farmer for 15 years. He has planted rice seedlings, dried salt, picked tea, burned bricks, and sold popsicles on a tricycle... In just 20 years, , he created a business miracle, turning a school-run enterprise with only three employees, including himself, into a giant in China's beverage industry.

About his entrepreneurship, the Wahaha team, and the creation of a national brand... After asking several questions that everyone was interested in, the host suddenly took out a bottle of ordinary Wahaha mineral water from behind. Zong Qinghou was asked three questions.

The first question is, "How many threads are there on the mouth of this bottle of Wahaha mineral water?"

Four circles. Zong Qinghou replied without thinking. The host counted and it turned out to be four circles.

The second question is, "How many threads are there on the mineral water bottle?"

Eight. Zong Qinghou still answered without thinking. The host counted and there were only six. Zong Qinghou told her with a smile that there were two more above.

Both questions did not stump Zong Qinghou, but the host was unwilling to give in. She unscrewed the mineral water bottle, looked at the bottle cap in her hand, pondered for a moment, and asked the third question, "Can you tell us how many teeth are there on this bottle cap?"

The audience was all excited. She looked at the host in surprise, wondering what kind of medicine she was selling in her gourd. Many people rushed to the TV recording site just to catch a glimpse of the legendary figure. Some people even prepared many questions to ask Zong Qinghou for advice on the spot. However, the host actually used his precious time to ask such a boring question.

Zong Qinghou looked at the host with a smile and said, "You observe very carefully and the questions are very tricky. Let me tell you, there are usually 18 teeth on the cap of an ordinary mineral water bottle."

The host's eyes widened in disbelief, "You also know this? Let me count." The host counted them again, and there were really 18. I counted again, still 18. The host stood up and concluded the program, "Myths about wealth always make people curious. An entrepreneur with a net worth of more than 17 billion yuan manages dozens of companies and a team of more than 20,000 people, and develops Producing dozens of varieties of beverage products, the tasks that need to be dealt with every day are so complicated. However, he even knows how many teeth are on the cap of his mineral water bottle. Maybe we can see how he goes about it. One step towards success."

People suddenly understood and the audience burst into warm applause.

If you compare the business you are engaged in to a bottle of mineral water, do you know how many teeth there are on the cap of your bottle? Zong Qinghou knows it, and you should know it too, if you also want to succeed.

3. Zhang Ruimin - Treat small things as big things

Haier led by Zhang Ruimin is now very popular, but the original management of Haier was a mess. After Zhang Ruimin took over Haier, he formulated The first rule is "no open defecation", which shows Haier's past situation.

In 1985, Haier started internal management and wrote a 100,000-word "Quality Assurance Manual", formulating 121 management standards, 49 work standards, and 1,008 technical standards. Zhang Ruimin set out to tidy up the inside of the company, and was willing to spend a lot of effort and money, treating small things as big things. Only in this way did he achieve today's achievements.

4. The Story of Horseshoe Nails - King Richard III of England

“A nail is lost, a horseshoe is lost;

Lost A horseshoe breaks a war horse;

Breaks a war horse and loses a king;

Breaks a king and loses a war;

Breaks a war horse and loses a king; p>

A war is lost, an empire is lost.”

This is a famous British folk song, and the story mentioned in it actually happened in history.

It was 1485, and King Richard III of England was facing an important war, which was related to the life and death of the country. Before the battle began, the king asked the groom to prepare his favorite horse. The groom immediately found the blacksmith and told him to shoe the horses quickly. The blacksmith first nailed three horseshoes, but when he nailed the fourth one, he found that one nail was missing. Of course, the horseshoes were not strong. The groom reported the situation to the king. Seeing that the battle was about to begin, the king had no time to care about the fourth horseshoe and hurried back to the battlefield.

On the battlefield, the king rode a horse and led his soldiers into the battle, rushing left and right, killing the enemy bravely. Suddenly, one of the horseshoes fell off, the horse fell to the ground, and the king was thrown heavily to the ground. Before he could seize the reins again, the frightened beast jumped up and fled. As soon as the king fell, the soldiers fled for their lives, and the whole army fell apart in an instant and was completely defeated. The enemy took the opportunity to counterattack and captured the king in the battle. Only then did the king realize the importance of the nail. At the moment of being captured, he shouted in pain: "Nail, horseshoe nail, my country fell on this horseshoe nail!" This battle was the Battle of Bosworth. . In this battle, Richard III lost all of England.

Practice is like walking on thin ice, trembling with fear, letting go of one thought, and causing a cycle of cause and effect.

5. Lu Yuanying - speaking of integrity with small opinions

According to the book "Yuquanzi", when Lu Yuanying was left in the east capital, there was a scholar who always accompanied him. He plays chess. Once, when the two were playing a game, an official document came suddenly. Lu Yuanying had to leave the chessboard and go to the public case to review the official document. The chess player took the opportunity to secretly move a chess piece, and finally defeated Lu Yuanying. In fact, Lu Yuanying had already noticed that he was moving the chess pieces, but he didn't tell him. The next day, Lu Yuanying asked his chess friend to make a living elsewhere. No one else knew the reason for his dismissal, and he himself didn't know why he was dismissed. Before leaving, Lu Yuanying also presented money and gifts.

The reason why Lu Yuanying wanted to fire this chess player was because he discovered his dishonesty when the chess player moved a chess piece and made a small deceptive move. Integrity means being sincere and trustworthy. Integrity is an intangible asset in life and an important part of ideology and morality. "People cannot stand without trust." People who are dishonest cannot be good people, and it is difficult to live in the world. It is very dangerous and terrible to interact with people who have no integrity.

Moving a chess piece seems to be a trivial matter, not worth taking seriously. But small things are not small, small things can make a big difference. Integrity is a virtue and a valuable kind of kindness; dishonesty is a bad virtue. The source of countless misfortunes and disasters in the world is all caused by bad virtues. There is no insurmountable gap between small and large.

6. Ford interview story

A butterfly flapping its wings in Brazil may cause a tornado in Texas, USA.

A trivial action may change a person's life. This is by no means an exaggeration. Examples that can be used as supporting evidence can be found at any time. The American Ford Company is famous all over the world, which not only makes the American automobile industry It took the lead in the world and changed the national economic situation of the entire United States. Who would have thought that the "stepping stone" for Ford, the creator of this miracle, to enter the company was actually the simple action of "picking up waste paper"?

At that time, Hou Ford had just graduated from college. He applied for a job at a car company. Several people who applied for the job had higher academic qualifications than him. When other people were interviewing, Ford felt that there was no hope. When he knocked on the door and walked into the chairman's office, he found a piece of paper on the ground at the door. He naturally bent down and picked it up. After looking at it, he saw that it was a piece of waste paper, so he threw it into the trash can. The chairman sees all this. Ford just said: "I'm here to apply for Ford." The chairman issued an invitation: "Very good, very good, Mr. Ford, you have been hired by us." This decision that surprised Ford actually originated from his inadvertent action. From then on, Ford began his glorious road until he changed the company's name and made Ford cars famous all over the world.

A salesman from Ping An Insurance Company also had a similar surprise to Ford. He visited the general manager of a company many times, and the reason he was finally able to sign the contract was that on the way to the general manager's office, he picked up a piece of waste paper on the ground and threw it into the trash can. The general manager said to him: "I was watching (through the window glass) all morning to see which employee would pick up the waste paper, but I didn't expect it to be you." Before meeting the general manager this time, he was "done on the air" "It took more than 3 hours, and there were many peers competing for this big customer.

The gains of Ford and the salesmen may seem accidental, but in fact they are inevitable. Their subconscious actions come from a habit, and the formation of habits comes from their positive attitude. This is just like the famous psychologist and philosopher William James said: "Sow an action and you shall reap a habit; sow a habit and you shall reap a character; sow a character and you shall reap a destiny."

In fact, the "butterfly effect" used by scientists to vividly illustrate chaos theory also exists in the course of our lives: a bold attempt, a bright smile, a habitual action, a positive Your attitude and sincere service can lead to an unexpected starting point in life, and it can bring far more than a little joy and superficial rewards.

Whoever can catch the "butterfly" that is beneficial to life will not be abandoned by society.

7. Archibald - four dollars per barrel

Once upon a time in the American Standard Oil Company, there was a clerk named Archibald. When he stayed in hotels on long trips, he always wrote "Standard oil at four dollars per barrel" below his signature. He also signed letters and receipts. Just write those words. Because of this, he was called "Four Dollars a Barrel" by his colleagues, but his real name was not called.

When Rockefeller, the company's chairman, learned about this, he said: "There is an employee who works so hard to promote the company's reputation. I want to meet him." So he invited Archibald to dinner.

Later, Rockefeller resigned and Archibald became the second chairman. This was something that anyone could do, but Archibald was the only one to do it, and he was determined to do it. Don’t move, never get tired of it. Among those who laughed at him, there must be many who were more talented and capable than him, but in the end, only he became the chairman.

8. Wang Yongqing, who started from small things

When it comes to Wang Yongqing, the richest man in Taiwan, almost everyone knows it. He pushed Taiwan Plastics Group into the top 50 in the world's chemical industry. In the early days of his business, he was only doing a small business selling rice.

In his early years, Wang Yongqing was too poor to study, so he had to do business. 16-year-old Wang Yongqing came to Chiayi from his hometown to open a rice store. At that time, there were nearly 30 rice stores in small Chiayi, and competition was fierce.

Wang Yongqing, who had only 200 yuan of capital at the time, could only rent a small shop in a remote alley. His rice store was the latest to open, the smallest in scale, not to mention famous, and had no advantages. In the days when it was newly opened, business was deserted and there were only a few people around.

At the beginning, Wang Yongqing once carried rice on his back to sell door to door. At the end of the day, he was not only very tired, but also the effect was not very good. Who would buy rice from a door-to-door seller? But how can we open up sales? Wang Yongqing decided to open a breakthrough from every grain of rice. At that time, farmers in Taiwan were still working manually. Due to the backward technology of rice harvesting and processing, many small stones and other impurities were easily mixed into the rice. People have to wash rice several times before cooking, which is very inconvenient. But everyone has become accustomed to it.

Wang Yongqing found an entry point from this commonplace. He and his two brothers worked together to pick out the chaff, sand and gravel mixed in the rice little by little, and then sold them. For a time, housewives in the town all said that the rice sold by Wang Yongqing was of good quality and saved them the trouble of washing rice. In this way, one spreads the word to ten, and the business of Midian becomes prosperous day by day.

Wang Yongqing was not satisfied. He also needs to work hard on rice. At that time, customers would buy rice door-to-door and transport it home themselves. This is nothing to young people, but to some older people, it is a big inconvenience. Young people have no time to take care of housework, so most of the customers buying rice are elderly. Wang Yongqing noticed this detail and took the initiative to deliver rice to his door. This customer-friendly service measure is also very popular. At that time, there was no such thing as "door-to-door delivery", so adding this service was tantamount to a pioneering undertaking.

When Wang Yongqing delivers rice, he does not just deliver it to the doorstep of the customer, but also pours the rice into a rice vat. If there is still old rice in the rice vat, he will pour the old rice out, clean the rice vat, pour the new rice in, and then put the old rice back into the upper layer, so that the old rice will not deteriorate due to being stored for too long. . Wang Yongqing's meticulous service deeply moved customers and won many customers.

When sending rice to a new customer, Wang Yongqing would carefully write down the capacity of the household's rice vat, and ask how many people in the family were eating, how many adults, how many children, and how much each person ate. This estimate of the next time the household will buy rice is recorded in the notebook. At that time, he will take the initiative to deliver the corresponding amount of rice to the customer's home without waiting for the customer to come to the door.

Wang Yongqing’s meticulous and pragmatic service made everyone in Chiayi know that in the alley at the end of the rice market, there is a Wang Yongqing who sells good rice and delivers it to their doorsteps. After gaining popularity, Wang Yongqing's business became more prosperous. In this way, after more than a year of accumulation of funds and customers, Wang Yongqing set up a rice mill by himself. He rented a house several times larger than the original one in the most prosperous and lively street. He built a shop on the street and milled rice in the back. factory.

In this way, Wang Yongqing started his career as the richest man in Taiwan from a small rice store business.

Wang Yongqing’s successful example shows that don’t think that creation has to be vigorous and earth-shattering. Doing a small job as small as a grain of rice is also a kind of creation.