Traditional Culture Encyclopedia - Hotel franchise - Five self-evaluations of front desk work with more than 1 words.

Five self-evaluations of front desk work with more than 1 words.

Self-confidence, pragmatism, diligence and optimism are my consistent attitude towards life, and also my persistent attitude towards life. I firmly believe that with my unremitting efforts, there will be a beautiful tomorrow and I will find my own sunshine. The following are five self-evaluations of the front desk work I brought to you. I hope you like them!

Self-evaluation of front desk work 1

It has been more than a year since I joined the company. There, I went to work as an employee from a student in the school, learned more knowledge and skills, and improved in all aspects. With the support of leaders and the help of colleagues, I have accomplished my job well. I am very grateful to the leaders of the company for giving me this growth platform, which enabled me to grow and learn constantly in my work and improve my own quality. Now I will evaluate my work for one year as follows:

1. Make things detailed, organized and standardized

The work at the front desk is trivial, such as sending and receiving faxes, emails and newspapers, maintaining office equipment, delivering water and receiving. When I first came into contact with my work, sometimes when things get together, I will be a little overwhelmed and seem to be in a hurry. Although the work was completed, some details were not noticed during the work, and things seemed disorganized. The efficiency is also low.

after constant exploration and evaluation, I realize that in order to finish these tasks with high quality, we should first make overall plans for the work, and then start with the details, adhere to good working conditions and improve efficiency. Only by constantly improving ourselves can we be competent for seemingly simple administrative work. At this moment, I have been able to arrange my work as a whole and try to handle the details of my work properly. Strive to give you the best support and service, constantly improve your professional level, and always demand yourself according to professional standards. At the same time, standardization needs to be strengthened, and I will pay more attention to this in my future work.

2. Adhere to a good working condition

Low people are king and low land is the sea. Administration itself is a service and supporting work, especially reception at the front desk. When a customer visits or the company has a large meeting, the front desk will be responsible for some tea preparation and service, to understand everyone's needs and serve everyone in a timely manner. Drivers who receive other people, such as newspaper delivery, water delivery and visitors, should also be considerate and reflect the good image of the company.

only by adhering to good working conditions can the service quality be improved. In the process of work, I ask myself to avoid negative emotions, keep in mind my job responsibilities, always put my position at a suitable height, and devote myself to my work with the attitude of serving others and improving myself. This is also a necessary accomplishment for an administrative staff.

3. Learning communication and teamwork

Communication is an indispensable skill for a person to exist in this society. The front desk work needs to deal with various departments and many people in society internally and externally. Communication and good and effective communication are particularly important. In this year's work, the communication is basically smooth, but there are also many problems. When something happens, I lack initiative and initiative in communication in many situations. I always spend time thinking about it, instead of understanding and communicating in time, and I am a little passive when dealing with things. Therefore, it also wastes some time and reduces work efficiency. This is a very unprofessional aspect.

be proactive and solve problems in the first place. Not only can I finish my work better, but I can also help myself to develop the quality of not escaping, being brave and being responsible to the end. In my future work, I will use this standard to demand myself and strive to finish my work better.

The company is a whole, and every employee is a part of it. No matter what position we are in or what kind of work we carry out, we can never do without the cooperation of our colleagues. This requires us to have a team spirit. On the basis of good communication, we can cooperate with our colleagues and unite and cooperate to do a good job. This is also deeply felt at work. I will, as always, cooperate seriously, forge ahead, and at the same time be strict with myself and do all the work well.

2. Strengthening one's own skills and accomplishments

When leaving school and entering the field for the first time, one lacks in skills and experience. After this year's study and accumulation, we have been able to ensure the normal operation of all the work in this position, but there are still many deficiencies. I also look for shortcomings in my work, study hard and cultivate my own skills.

At present, I have learned relevant professional knowledge, including the professional quality and skill improvement of the front desk, file management, administrative overall management and other related materials. The knowledge of financial accounting is also lacking, and I am learning this knowledge. After these studies, my skills have been improved to a certain extent, and I hope to have the opportunity to participate in relevant training in my future work and improve my work skills to a greater extent.

In my normal work, I will study hard when I see some good working methods of my colleagues. I really feel that every leader and colleague around me is a teacher with different advantages, and everyone has something worth learning. Sometimes work skills are not only learned or made by oneself from books, but also need to absorb the essence of others.

III. Work achievements and existing problems

1. Work achievements

The accounts of office equipment, vats of water and other items have been established completely; Catering, hotels, booking and other services are basically perfect; Daily inspection, various repairs and maintenance are carried out smoothly; Specification for reimbursement process of various accounts; Other services and follow-up work are carried out in an orderly manner.

2. Problems

(1) The work is not refined enough: the front desk work is refined, but there are many places where I haven't done it yet. In terms of service support, the hygiene of conference room, tea room, front desk hall and office hall on the second floor is not in place, and problems can not be found in time, let alone solved in time. There are also problems with the cups used for entertainment and some service directions, which do not provide convenient services for everyone.

(2) insufficient execution: when receiving instructions from leaders to complete a certain job, there will often be a jam in execution. This has something to do with my understanding of tasks and instructions, and my flexibility and action on problems.

(3) Low work efficiency: due to my own knowledge structure and work skills, I can't keep up with the efficiency in some jobs. For example, some documents can not be completed with good quality and quantity due to the lack of knowledge and skills of office software. The same is true of other professional jobs.

the above problems will be solved in 2__ years' work.

I've really learned a lot in one year's work, and I'm very grateful to my leaders for their tolerance and support, so that I can have such an opportunity to work, study and grow constantly. In the next work, I will make persistent efforts to do better.

Self-evaluation of the front desk work 2

One year has passed, and I have made some achievements in reviewing my work, but there are still some shortcomings. Since I took office, I have worked hard to adapt to the working environment and the new job at the front desk, earnestly fulfilled my job responsibilities and successfully completed various tasks. Now, the situation of study and work for more than a year is evaluated as follows:

1. Learn in practice and try to adapt to work. This is my first job after I entered the training school. As a newcomer, when I first joined, I was very unfamiliar with the operation mode and workflow of the school. Thanks to the patient guidance and help of teachers Xiaomin and Pu, I became familiar with the work materials and responsibilities of the front desk in a short time. It also enabled me to quickly complete the transition from a student to the front desk of a training school. It is said that the front desk is the window of the school image, which has given me a new understanding and experience in the past year. The front desk is not a vase, every word and deed represents the school. Parents should be greeted with courtesy, parents should be treated with courtesy when answering calls, daily affairs should be handled carefully, and colleagues should be treated with humility and sincerity, which makes me learn at work, improve in my study and benefit a lot. )

Second, learn the school culture and improve yourself. I really realized the connotation of "diligence, professionalism, self-confidence, vitality and innovation", and I think it is also the driving force to inspire everyone to move forward. I also demand myself based on these ten words, put myself into my work with an enterprising and optimistic attitude, do my job well, find out the shortcomings in my work in time, communicate with teachers in time, and strive to do my job well and be a qualified and competent employee. This has always been the goal and direction of future work.

Third, expand your knowledge and constantly improve yourself. This year has also made me have a sense of crisis, and I will inevitably encounter some bumps in my work, so it is not enough to rely solely on the knowledge I have at the moment and my understanding of the school. I think I should constantly recharge myself in my future work, broaden my knowledge and reduce gaps and mistakes in my work. When I first entered the training school to work at the front desk, it was inevitable that there would be some minor mistakes. These experiences also made me mature, and I studied more comprehensively when dealing with various problems. In order to prevent similar mistakes, please give me more advice in my future work!

self-evaluation of the front desk work 3

The coming 2__ years will be a full, busy and joyful year. At the end of this year and the beginning of this year, look back and look forward to the future! In the past October, under the guidance of the company, with the care and help of department leaders and friendly cooperation among colleagues, our work and study have been improved a lot.

first, improve the service quality and standardize the front desk service

The front desk is the starting point to show the company's image and service. For customers, the front desk is the first step for them to contact our company and the first impression of the company, which is very important. So the front desk represents the image of the company to a certain extent. At the same time, the company's service to customers begins with welcoming guests at the front desk, and a good start is half the battle. With the understanding of its importance, we must do our job well. Strive to improve the quality of service. Answer every call carefully, answer the questions seriously and make records, and dispatch, transmit and report according to the departments or responsible persons involved in the information. When customers visit, we will always pay attention to adhering to a good service attitude and warm reception. Clever answers to customers' questions in a suitable environment. Be greeted with a smile, be patient and meticulous, and give warm tips. In our spare time, we will strengthen our study of telephone skills and service etiquette. Constantly recharge yourself to adapt to the rapid development of the company.

according to the records and statistics, since I came to the company in 2 years, I have filled in the basic price of steel and aluminum for more than 8 times, received visitors for more than 3 times, ordered drinking water for more than 3 times, made employee attendance sheets for 2 times, transferred calls for more than 2 times, updated the address book for 3 times, sent and received calls by express delivery for more than 1 times, counted and purchased inventory for 3 times, sent and received faxes for more than 5 times, printed documents for more than 1 times, etc.

second, do a good job in warehouse management, take stock of warehouses on time, and classify items.

strictly follow the company system, so that every item is registered in and out. Check the intact scene of items in time, and report the missing or damaged items to relevant departments for purchase or maintenance in time. According to statistics, since October, 2__, * * has handled the warehousing of various items from various departments for more than 2 times, and the warehousing items have corresponding warehousing records.

third, we should focus on the overall situation, regardless of personal gains and losses.

No matter whether it's working hours or vacation time, the company has a temporary task assignment, and we all obey the arrangement, cooperate aggressively, and don't find any reason to shirk it.

as a member of huatian, we will dedicate our strength to serve the company. Take part in the activities organized by the company at ordinary times, strengthen the feelings between colleagues and the communication between departments. And learn more about the company's basic situation and business information. In order to work better in the future, we will continue to lay the foundation.

Although the work at the front desk is sometimes trivial, everything must be done carefully. So we will do everything with our heart. Appreciate the teachings of department leaders and the opportunities given to us by the company; After nearly three months of work, I also clearly see that there are still many shortcomings in myself. In the days to come, we will strengthen our study and strive to do our work better!

Fourth, the work plan for the coming year

2__ years have passed, and the days ahead will still be very long. No one can

predict how the next 2__ years will develop. I always feel that what I have to do is to work hard and persist. It seems easy to do, but it is quite difficult to do

, constantly absorb, constantly evaluate and absorb others. A former friend once said to me, "Constant efforts and persistence are a real wait, and what comes may be an opportunity for me". Yes! I believe this sentence, waiting, waiting is behind the need for continuous efforts, always think that as long as the efforts are < P >, there is no need for self-promotion, naturally someone will say it, and naturally someone will recognize it. Now the work plan for next year is as follows:

1. Strengthen my own work and learn skills to further improve my own work skills.

2. Establish the concept of lifelong learning, strengthen the study of one's own cultural quality, and constantly improve one's own quality.

3. Be proactive at work, unite with colleagues, and do a good job in front-line work in combination with different working environments and personal temper and personality, so as to make all kinds of interpersonal relationships more harmonious.

4. In the work of the engineering department, I will learn the engineering characteristics, construction skills and methods, improve my professional level, and make my own contribution to the work of the engineering department next year.

It's a long way to go, and I'm going up and down. In the coming year, I will strengthen my awareness of self-management, be brave in pioneering and innovating, strengthen the study of theory and design, and constantly improve my professional and technical level. I will also encounter many difficulties. I believe that with the care and training of leaders, the help of colleagues and my own efforts, I will constantly improve my work skills and personal cultural quality and make due contributions to enterprise construction.

self-evaluation of the front desk work 4

__ has passed, and I have been working as a front desk for nearly 9 months without knowing it. The front desk has not made great and direct contributions to the company's development like the business, marketing and finance departments, but since the company has set up this position, the leaders must think it is necessary to exist. After thinking, I think that no matter which position, no matter what job, it is a part of the overall organizational structure of the company, and it is all for the overall goal of the company. During these nine months, with the care and help of the company leaders and colleagues, I have successfully completed the corresponding work. Of course, there are still many shortcomings that need to be improved. Now I will do the work for _ _ _