What do you think of the "online anti-room class" hosted by the hotel?

Due to the epidemic in recent years, the occupancy rate of hotels in the market has declined, which has led to the innovation of hotel operators and the emergence of the "online work-to-room" model. At present, many hotels are following suit. However, if the service content privately added by the hotel has the functions of some off-campus custody institutions, it may be beyond the business scope of the hotel, suspected of violating relevant laws and regulations, and may also cause civil disputes due to accidents.

"Online class facing the room" is very attractive.

"Online class to room" online class network card, the housekeeping department is responsible for supervising the baby's homework, and the catering department is responsible for feeding the baby regularly ... The package price ranges from one hundred yuan to several thousand yuan. Some hotels have also added "baby service" to the "online class". This service is to take pictures of children from time to time when they are studying, and lead them to participate in after-school activities, so that parents can know their children's movements when they are not around.

Parents who choose the "online work-to-room" service entrust their children to the hotel for short-term custody through a "one-paper contract" when they are temporarily unable to fulfill their obligations of caring for their children for some reasons. This seems to be a good choice. However, there are many problems in the convenient way.

Does the hotel have relevant licenses and qualifications?

In some hotels, the enrollment target of "online class to room" is underage students. If there is a personal safety threat to the child during this period, who will bear the relevant responsibilities? However, the main business scope of existing hotels does not have the service certification qualification for off-campus hosting. Although the "online class is seated in the right place" carries the functions of some off-campus custody institutions, it does not mean that it has the qualifications of off-campus custody institutions. Therefore, considering the guardianship responsibility of minors, parents must sign an agreement with the hotel to clarify the service content and the responsibility in case of disputes.

? Is the hotel a suitable place to be an "online class confrontation room"

For these minors who need to study online, they may not have good self-care ability, and some of them have no self-care ability at all because of their young age. Then, can hotel operators ensure that the personal safety of children under guardianship is adequate? During the period of providing "online anti-room class" service for minors, the hotel will still open normally to accept other guests. The nature of the hotel determines that the situation of people staying in is relatively complicated and difficult to manage. For young minors with weak self-care ability, there are certain security risks, such as cross-infection and personal safety violations during the epidemic.

How to ensure that hotel staff can be competent for this service?

The staff of off-campus trust institutions have certain qualification requirements, including no criminal record, good health, mental illness, infectious diseases, or other potential problems that may affect the health and safety of students.

The emergence of "online class to room" and "service with baby" may be a "once and for all" measure for parents who are busy with work or temporarily unable to take baby. However, whether this measure is legal and compliant remains to be considered. A sound system, effective supervision and scientific operation are the keys to the legal and compliant development of the hosted "online class anti-room". Under the prevention and control of normalized epidemic situation, the hotel industry needs more clear industry self-discipline, and it is a subject to be improved to carry out long-term hotel management between legal and compliant operation and innovative development.