Traditional Culture Encyclopedia - Hotel franchise - Why can teamwork improve the efficiency of tourism and hotel industry?

Why can teamwork improve the efficiency of tourism and hotel industry?

The goods of general production enterprises can only reach consumers through commercial circulation. The production process of goods is separated from the consumption process of customers, and what customers see and feel is only the final product.

The products of tourism and hotel industry, whether tangible or intangible, have more different industry characteristics than other production enterprises, such as differences in services and direct inclusion of human factors. Their products are subject to the immediate needs of customers, which are subjective and unpredictable. Almost every link needs the cooperation of several people, positions and departments in the team providing tourism products or hotel products. When unexpected events occur, the whole team needs to cooperate synchronously and flexibly to present the hotel (tourism) products to the guests perfectly.

In the hotel (tourism) industry, guests directly participate in the production process, bringing more uncontrollable factors, which need to be changed in time and handled flexibly. Whether teamwork is strong or not is particularly important, which may explain the important role of teamwork in this industry.